Banned From All Caddell Casinos

[Playford7]

Don'tt get the reference. The point was, I'm not sure where you were going when saying blame the pm (prime minister here, not president) - different provinces have different rules, different games etc. and the current issues regarding online slots predate the current leader..in fact, DURING the current administration(s), we're making strides moving out of the grey region (provincially legislated online gaming, Netent in BC).

Youre welcome to dig at the pm all youd like. I just dont see the correlation.

Massive apologies. Wrong thread. I’ll put my new one on when it’s complete. It is about the government of Canada tho. Sorry to be a burden.

 

[dionysus]

Massive apologies. Wrong thread. I’ll put my new one on when it’s complete. It is about the government of Canada tho. Sorry to be a burden.

No worries.

 

[goatwack]

No worries.

But can we at least agree that Justin Trudeaux sits down to pee?

 

[dionysus]

But can we at least agree that Justin Trudeaux sits down to pee?

of course not - that would be sexist and a stereotype...after all, women are as welcome to stand and pee if they want (I pity the maintenance staff though)

 

[ladyhawke]

of course not - that would be sexist and a stereotype...after all, women are as welcome to stand and pee if they want (I pity the maintenance staff though)

Men are meant to stand and pee - and I still pity the maintenance staff though.

 

[Jono777]

Is this Nazi like banning based on withdraws from freebies?.. free spins or just a gesture of goodwill.
I’ll be nearing the chop soon no doubt, fine place they can be tbh. Shame

In my case, based on taking deposit bonuses and having the audacity to clear the wagering and make some decent withdrawals

Identical situation to Brian. Being too lucky and sensible enough to use the cash out button

My initial ban was as Brian describes. After some "inside" help, I got my accounts reopened, bonuses available and a £50 cash good will gesture!!! - (yes, seriously)

I then went on to cash out about another 3K from a handful of £25 deposits and find myself bonus banned all over again, this time however they've left my accounts open

 

[snorky510238]

I got bonus-banned from ALL their sites
I never broke any rules, I just won too often from their bonuses.

The strange thing is though, I had my accounts closed, and am banned from opening any other accounts on their network.
So they aren't even giving me the opportunity to lose my winnings back to them, with or without a bonus

Exactly the same here.

 

[Nicola]

Caddell is no more! Everything has been moved over to White Hat Gaming and licenses changed.

 

[Harry_BKK]

Caddell is no more! Everything has been moved over to White Hat Gaming and licenses changed.

so basically, going from bad to worse!

 

[Jono777]

Caddell is no more! Everything has been moved over to White Hat Gaming and licenses changed.

Oh, does that mean I get my bonuses back (again!)

 

[theapple]

Caddell is no more! Everything has been moved over to White Hat Gaming and licenses changed.

ok but for us regular players, not affiliates or whatevers what does that exactly mean?

I liked cadell as it was, because of its bonuses and because i managed to dodge the ban bullet for so long, i suppose does that mean their bonus offers are going to change?

 

[steveh35]

I thought Gday and Slot Planet, Hello etc were all reputable casinos, is this not the case then?

 

[Jono777]

I thought Gday and Slot Planet, Hello etc were all reputable casinos, is this not the case then?

Pretty reputable and always paid in the past, just not accredited.

Bit too trigger happy on the bonus ban button and will use their terms against players for even the slightest infraction but other than that pretty sound

 

[theapple]

I thought Gday and Slot Planet, Hello etc were all reputable casinos, is this not the case then?

yeah its a good bunch, really nice and frequent offers too and never had problems with any of their sites. Its just that they are apparently very quick to bonus ban people, especially those who win of their bonuses :/

at least it seems things have changed a bit now. I dont get bonus offers from 2 or 3 of their sites anymore, but others keep on sending me weekly promos so maybe they moved away from network-wide bonus bans? Hellocasino doesnt send me bonus offers anymore, which is a shame because it was like incredibly lucky for me - at times i felt bad cashing out because once i cashed out from 4 deposits in a row lol.

 

[Playford7]

Can’t fault the group at all. Always decent live chat with decent offers almost daily.
Also ND spins regularly, this group could be immense if they listened to real players and actually put there minds to it.

 

[colinsunderland]

I'm bonus banned but Friday I got a 200% deposit offer from Hello so maybe they are relaxing the rules.

 

[JohnSnow]

Oh, does that mean I get my bonuses back (again!)

I was just again on chat with café slots and told them that they will definitely go out of business if they keep these practices up. I also explained why people only want to play there with bonus. Can you tell me what they have that is good or special without the bonuses? The have a pending period of two Working days. This and only because of this I refuse to deposit further real money with them. I also explained to them that I do reguraly play without bonuses but only on casinos without bullshit pending times like LeoVegas. So really their only good selling point would be the bonuses which they ban players from who manage to wager this heavy bonuses with a lot of wagering. This time I told them that I don't care if they keep my account close for bonuses. But please at least change the withdrawal pending time.
Still this group has banned me from their bonuses while my overal rtp om their whole branch of casinos is still negative. I doubt this group will be in business for the years to come as the competition is hands down 1000 times better @ videoslots or LeoVegas.

 

[kunjuice92]

They have quite a few complaints on other complaint sites. Most of you have been bonus banned and I am assuming money taken away ?

 

[JohnSnow]

They have quite a few complaints on other complaint sites. Most of you have been bonus banned and I am assuming money taken away ?

No they actually do pay the winnings, why would they not if it is legit winnings. If they want to lose their MGA or ukgc license they should not pay. They will just bonus ban you if you win too much. That could be anything above a few hundred bucks. I have already explained many times why most people only play with bonus offers on their casinos. Honestly if they would change their withdrawal policy I would not even use most of their bonuses considering the very high wagering. But yeah when you have standard two Working days pending time on your withdrawals I would rather play at casinos like videoslots.

 

[dunover]

They have quite a few complaints on other complaint sites. Most of you have been bonus banned and I am assuming money taken away ?

No, they always pay THEN they either remove bonuses thereafter across the license if they consider you use them excessively or exclusively. Or you may simply be paid and have your accounts closed over the group altogether. It's odd but they like to see value from players and to be fair many of their casinos offer FTD bonuses higher than you'll get anywhere else, some used to be unlimited.

 

[kunjuice92]

This cash balance and bonus balance (withdrawals on cash winnings / forfeiture of bonus ) = does not apply to countries it seems.
the 10 times maximum bonus cashout = does not apply to all countries it seems.

 

[dunover]

This cash balance and bonus balance (withdrawals on cash winnings / forfeiture of bonus ) = does not apply to countries it seems.
the 10 times maximum bonus cashout = does not apply to all countries it seems.

No, it wouldn't, only to the UK as our rules state that you cannot tie real money to bonuses so real money can be withdrawn at any time, forfeiting the bonus. This limits our bonuses a bit as they effectively become 'second chance bonuses' which activate if you bust your real cash out. That's why, for us at least, they have capped conversion amounts or multiplies in most cases.

 

[theapple]

No, it wouldn't, only to the UK as our rules state that you cannot tie real money to bonuses so real money can be withdrawn at any time, forfeiting the bonus. This limits our bonuses a bit as they effectively become 'second chance bonuses' which activate if you bust your real cash out. That's why, for us at least, they have capped conversion amounts or multiplies in most cases.

Hellocasino used to be second chance bonus, and it was like that for years. They also had like 25x bonus only wagering and it was one of my to go casinos. Didnt have max cashout either. Then they changed it to 35x like the rest of their group and im not sure if bonus is second chance anymore either as i dont get bonus offers from them anymore

it was one of my top 3 casinos back then, even with pending period but tbf i dont think i ever had to wait more than a day for cashouts to be approved, and they had weekend cashouts too which is still better than some accredited casinos

 

[dunover]

Hellocasino used to be second chance bonus, and it was like that for years. They also had like 25x bonus only wagering and it was one of my to go casinos. Didnt have max cashout either. Then they changed it to 35x like the rest of their group and im not sure if bonus is second chance anymore either as i dont get bonus offers from them anymore

it was one of my top 3 casinos back then, even with pending period but tbf i dont think i ever had to wait more than a day for cashouts to be approved, and they had weekend cashouts too which is still better than some accredited casinos

IIRC Hello were not originally a White Hat casino at that time? I vaguely recall they began under a different license and went to WHG when the UKGC licensing requirement came in in April 2015 or 16 whenever it was. I could be wrong...

 

[Sonict]

The only thing that caddell / WHG casinos are missing is Ecopayz support. Even though the cashouts would be slow, I would love to play there from time to time since they have a great selection of blueprint games. :/