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Question banking problems at Guts

Discussion in 'Online Casinos' started by dunover, Aug 22, 2014.

    Aug 22, 2014
  1. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    I deposited OK a few hours ago, recently tried to make a w/d and the banking link opens, the black loading indicator spirals then it stops and just stays blank on both deposit and w/d options. So the pop-up box just remains grey. I tried doing it in Chrome browser instead of IE11, the same then my desktop which is an older OS than win 8.1 and that does it too!
    Tried opening live chat and the e-mail form and they wouldn't work.
    Anyone got the same problem?
     
  2. Aug 22, 2014
  3. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    Just tried it there to check and could not get banking page to load either. Tried it again and it now loads and live chat loaded as well so try it now dunover as seems to be fixed.
     
    1 person likes this.
  4. Aug 22, 2014
  5. mattsgame

    mattsgame Ueber Meister CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    It has been down all day for me both on the desktop and mobile. Was on live chat for a little bit as they tried to resolve it with no success. Tried again a second ago and its still the same for me, so unfortunately for today looks like I will have to play elsewhere :(

    banking problems at Guts: Guts Error.jpg,Aug 22, 2014
     
    1 person likes this.
  6. Aug 22, 2014
  7. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yep still doing the same for me thanks people! Exactly that same screenie as you put up. Both on deposit, w/d and 'my account'.
    P!ssed me off as I was ready to withdraw 2 hours ago and lost half my £140 balance waiting (my fault I know!) but I still have the rest waiting for when it works. :oops:

    P.S. I just tried again and it's OK and I made my (much reduced) withdrawal lol.......
     
    Last edited: Aug 22, 2014
  8. Aug 22, 2014
  9. hedgehok

    hedgehok Meister Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    Yeah it works now again :thumbsup:

    banking problems at Guts: guts.jpg,Aug 22, 2014
     
  10. Aug 22, 2014
  11. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Deposit and Withdrawal effected about 30 mins ago with no hassles here.

    Nate
     
  12. Aug 22, 2014
  13. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    No probs my side but microgaming are playing up, Any 1 else having same probs?
     
  14. Aug 22, 2014
  15. mysino

    mysino Full Member

    Occupation:
    Nothing
    Location:
    Bkk
    Now guts is down
    You must register/login in order to see the link.
    Chat is also unable to do manual withdrawals until this is fixed.
    Will have to take my slots play somewhere else tonight.
     
  16. Aug 22, 2014
  17. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Yes MG games was playing up, chat said tech issues and now

    banking problems at Guts: guts.JPG,Aug 22, 2014
     
  18. Aug 22, 2014
  19. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    You beat me to it - I was just about to post that photo too!
     
    1 person likes this.
  20. Aug 22, 2014
  21. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Luck I was only using the mouse, If had to use keyboard for commands I be here till next week, Looks like they had some majour glich, But noing them they will sort asap, Also no sites like to be closed off
     
  22. Aug 22, 2014
  23. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    Same here was just going to deposit and see sites totally down now. So guess im not depositing at GUTS today as deposited elsewhere now as bored .
     
    1 person likes this.
  24. Aug 22, 2014
  25. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I wonder any free spins :) Ive had some luck on betuk so might give it a bash keep me going :)
     
  26. Aug 22, 2014
  27. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    Okay im guessing this is a wide spread problem and not just GUTS as casinoluck and nextcasino are both under maintenance as well and even williamhills game page is unavailable at moment. Weird and typical it happens when im stuck at home for day .
     
  28. Aug 22, 2014
  29. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Always the way, Ive just sat down for an early beer and it all kicks off,

    Im gona venture out see what bonus on offer :) gl
     
  30. Aug 22, 2014
  31. CasinoBen

    CasinoBen Dormant account

    Occupation:
    Managing Director
    Location:
    Marbella
    Hi Everyone,

    Sorry for my delay on replying. I am out of the office today and the next week with limited access to the internet but have been following what has been going on via text.

    Seems that EM had a DB issue which is why all of the sites powered by them were down. They have fixed the issue and tested it and all is working. We are putting Guts back online now and should be back up in about 10 mins.

    I need to go offline again but Tony is around if anyone needs anything and can be reached at This email is not visible to you. or of course support is online 24/7.

    Sorry for the hassles, sometimes things are out of our hands so we just have to play the waiting game.

    As mentioned I will be offline the majority of the next week, so there will be a delay replying to PMs but as I said Tony is there if you need anything urgently.

    Have a great weekend,

    Ben
     
    5 people like this.
  32. Aug 22, 2014
  33. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    Thanks for the update ben:thumbsup:
     
  34. Aug 22, 2014
  35. Mistongo

    Mistongo Newbie member

    Occupation:
    IT
    Location:
    MVD
    I just tried and it is up now, I was able to deposit and play
     

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