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Your Input Please Bait And Switch At Uptown Aces Maybe ?

Discussion in 'Online Casinos' started by GGW Laurie, Mar 3, 2015.

    Mar 3, 2015
  1. GGW Laurie

    GGW Laurie Dormant account

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    Prefer Up to 100 Triple Twister Spins?

    • Deposit $20-$300
    • Get up to 100 Free Spins to play with immediately
    • Play them and win for example $200
    • Wager 10x your freespins winnings prior to cashout!
    • Redeem Coupon Code: TWISTERSPINS

    • Full promotion details HERE
    *Offer Available for Mobile Play!

    I deposited 20.00 and was told that this was a marketing screw up by the VIP rep who also handles all customer service for JPC group too , this also makes me un easy , I thought each casino (accredited) have to have their own CS , am I wrong ?

    The VIP agent did give me a coupon even though it was not what I wanted but I already had 20.00 in it and guess others who use it with 20.00 would not bitch. I have always ben one who will complain if I think a casino is not adhering to FAIR PLAY !

    I do enjoy this casino but this is twice , it will not happen a third time and if I can give a heads up to other players !

    Thanks for listening,

    Laurie
     
  2. Mar 3, 2015
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Marketing and CS are two different things.
    I don't think Bryan requires that accredited casinos must do their own marketing, does he?

    BTW, what was the problem exactly - you don't seem to have said in your post!
    Did you not get any free spins, or not 100, or what?

    KK
     
  4. Mar 3, 2015
  5. GGW Laurie

    GGW Laurie Dormant account

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    No I did not get the 100 spins , I thought I stated that she gave me a different coupon as I already had the 20.00 in there.

    I was talking about customer service sharing between different casinos JPC and Uptown , this is also their VIP team.

    I am an affiliate like you and will voice my concerns if I think something is not right , you should know that about me Mark after 8 plus years on here , it is all about fair play and bait and switch is not cool at all and needs to be brought to attention..................Agree ?

    I have to get ready for work soon.



    Laurie
     
  6. Mar 3, 2015
  7. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Yes of course I agree - I am the biggest advocate of fair play there is!

    Maybe it's because it's late and I'm tired, but I still can't see what the "bait & switch" was exactly.
    Going to bed now - will have another look in the morning ;)

    KK
     
  8. Mar 3, 2015
  9. Googobucs

    Googobucs Meister Member

    Occupation:
    IT Manager
    Location:
    Florida, USA
    If they offer you something; especially from VIP, they should honor it. 100 free spins with only 10 X wagering is a decent offer. I hope they gave you something comparable at least with low wagering and not a 25X D + B or something ridiculous like that .
     
  10. Mar 3, 2015
  11. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    It clearly states up to 100 Free Spins.... What did the "full" promotion details say?
     

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