Your Input Please Bait And Switch At Uptown Aces Maybe ?

GGW Laurie

Well-Known Member
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I deposited 20.00 and was told that this was a marketing screw up by the VIP rep who also handles all customer service for JPC group too , this also makes me un easy , I thought each casino (accredited) have to have their own CS , am I wrong ?

The VIP agent did give me a coupon even though it was not what I wanted but I already had 20.00 in it and guess others who use it with 20.00 would not bitch. I have always ben one who will complain if I think a casino is not adhering to FAIR PLAY !

I do enjoy this casino but this is twice , it will not happen a third time and if I can give a heads up to other players !

Thanks for listening,

Laurie
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
I deposited 20.00 and was told that this was a marketing screw up by the VIP rep who also handles all customer service for JPC group too , this also makes me un easy , I thought each casino (accredited) have to have their own CS , am I wrong ?
Marketing and CS are two different things.
I don't think Bryan requires that accredited casinos must do their own marketing, does he?

BTW, what was the problem exactly - you don't seem to have said in your post!
Did you not get any free spins, or not 100, or what?

KK
 

GGW Laurie

Well-Known Member
No I did not get the 100 spins , I thought I stated that she gave me a different coupon as I already had the 20.00 in there.

I was talking about customer service sharing between different casinos JPC and Uptown , this is also their VIP team.

I am an affiliate like you and will voice my concerns if I think something is not right , you should know that about me Mark after 8 plus years on here , it is all about fair play and bait and switch is not cool at all and needs to be brought to attention..................Agree ?

I have to get ready for work soon.



Laurie
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
I am an affiliate like you and will voice my concerns if I think something is not right , you should know that about me Mark after 8 plus years on here , it is all about fair play and bait and switch is not cool at all and needs to be brought to attention..................Agree ?
Yes of course I agree - I am the biggest advocate of fair play there is!

Maybe it's because it's late and I'm tired, but I still can't see what the "bait & switch" was exactly.
Going to bed now - will have another look in the morning ;)

KK
 

Googobucs

Meister Member
If they offer you something; especially from VIP, they should honor it. 100 free spins with only 10 X wagering is a decent offer. I hope they gave you something comparable at least with low wagering and not a 25X D + B or something ridiculous like that .
 

PaaskeDenmark

Always think positive
webmeister
PABnoaccred
CAG
It clearly states up to 100 Free Spins.... What did the "full" promotion details say?
 
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