Yesterday I received an email from one of the Nektan group offering me a 100% bonus with a code to use upon deposit. I did this only to find the bonus was not credited. I go to live chat where I am told the system won’t allow it because it would take me over the 30% bonus v deposit ratio. My main gripe here is if their system is advanced enough to check if each player is going over that threshold then they should get their email service to run on the same basis. I.E. Don’t send emails to players who won’t be eligible for these bonuses. You can’t really expect a player to check things like that out before they deposit and working on a logical basis why would I? I have just received an email saying I am eligible.