I started out playing at spin palace as my first online casino experience. I can't be bothered detailing this in full because I have already done that - write a somewhat lengthy review of them at ask gamblers 'http://www.askgamblers.com/casino/spin-palace-casino-review-r21' (2nd post from the top) if anyone is dying of boredom to read but I have to say I have had a positive experience at Spin Palace even though I don't play there anymore (not for 6 months at least).
I always got paid when making withdrawals (minus $5 bank fee which is actually quite reasonable) within 3-5 days, I never bothered with their bonuses even though from memory they were somewhat reasonable at x35. Their loyalty program is fairly average unless your a high roller I assume. They also have some mini games last time I was on like guess the 3 number combination and if you win talk to support about your prize. There was one day I busted out and even though your only allowed one guess a day for some reason if you open and close the client you can guess over and over ..... so guess what, after 30 minutes of doing that I got the combination and went to support and got $30 prize money which I turned to $200
I can share this story now because I don't play there or plan on playing there lol
Anyway I stopped playing here after discovering this site and learnt more about their reputation. I wanted to try other places at that point and this site got me started on
32red than guts than ... well about 10 more other places. What really made me stop playing there was after a month of inactivity they kept calling me trying to get me to come back and pitching the same 'pick up' lines like reading from a recipe book. I had 3 different people (all with south african accents) tell me the same thing 3 weeks in a row. "We want you to win!" "Can you imagine what you could do if you won the jackpot?" "Next time you log in we'll give you a special bonus - just for you!". Told them to stop calling but you guess it they kept doing it until I e-mailed them to close my account. Imagine if I was a high roller I'd probably have people from their casino visiting my house offering me gifts to return.
Its not a horrible casino but its very limited (as its only microgaming) and in all honestly I can't complain too much because I never had a withdrawal issue and no ID verification at all. Mind you I was only playing fruit loot and multiplayer/live roulette for 4 months before I expanded my gaming selection.
Oh yeah I will share with you this cool pamphlet they sent right before I told them to close my account. Its probably not even theirs as they have stuck a few stickers on it :-
They really missed me it seems hahaha. I will always like them because it was my first experience and I'll treat this pamphlet as a gift for the memories
So I don't recommend them to be honest but I have no problems if people play here (if that makes sense) hehehe