Bad experience with 3dice

[BMWSTACK]

the only time anna has been rude to me is when she stands me up for my date...i think im 0 for 18 on that date.

 

[wamto]

Transcripts

I have never really posted but this time I have to. You really have to prove it to get anyone to believe it. Anna's never rude not even on a bad day I do have to say. 3Dice didn't just get their awards handed to them the whole staff works hard and takes alot of crap all through the year.

 

[jturner128]

Seriously!!!

Die Hard 3dice fans to the end!!! Enzo can post whatever he wants on here, I could give a crap less. I don't have to prove anything to anyone about the treatment I received from this casino but if Enzo is ever around, WHICH HE SELDOM IS, then he can post it! I got banned from the entire casino by making one comment in chat. I was pulled into private PM and treated terribly by Anna and told I was kicked off casino...no warning or anything. The chat posting I made was not rude or ugly in any way! It was about the gaming! What she did was biased and it was unfair! I don't play for real money at 3dice so clearly some ppl can't read very well! Anyway, you die hard 3dice players can say what you want because I could really care less. I just want others to see my POV and not just that they are sooooooooooooooooo great all the time! IT ISN'T THE CASE! You don't like the thread, then don't read it!! Anna was rude to me and that's the end of the story! Like it or not, that's my story and I'm sticking to it. Play at their casino and lose all you want and stop reading posts that YOU disagree with and making smart comments just because you're in love with this casino. Get over it like I am. I'm done with them!

 

[BMWSTACK]

I don't play for real money at 3dice so clearly some ppl can't read very well! Play at their casino and lose all you want !

So what are you talking about play at the casino and lose? If you dont play for real money how do you know. Please dont tell me this whole drama is because you lost playing a FREE slot tournament.

 

[dreamgirli27]

Well...

I haven't had the greatest experience with 3dice either but you will get blasted for saying anything about them on here. I've been with that casino for over a year and actually do not recognize about 70% of the ppl posting comments on here about your opinion. These forums are for your opinion and some people just do not have respect for that. I, myself, have posted comments about 3dice only to get blasted by people I've never even saw in chat (a majority of them anyway). I have also been red boxed by Anna a couple of times myself for petty stuff but I'm still there playing tournies. I do agree they have gone very cold on me though.
I will say this, my favorite rep there is Lance...he's very nice. Anna and I don't really see eye to eye on some things sometimes so I find it best to avoid contacting her as much as possible. While, I continue to be a member at their casino, I've stopped depositing for a while.....I'm in a long down streak and find it best to do that. I hate to hear your exerience with the casino and can see where you might get your opinion from. I just wanted to throw my two cents in on it since 90% of the folks that responded basically wanted to hang you up by your toes (LOL). You aren't the only one with mixed feelings about them....I sorta feel the same way but not as bad.

 

[jturner128]

So what are you talking about play at the casino and lose? If you dont play for real money how do you know. Please dont tell me this whole drama is because you lost playing a FREE slot tournament.

Dude, I don't play for real money now and that would be clearly because I was booted from the casino! Duh!

 

[jturner128]

I haven't had the greatest experience with 3dice either but you will get blasted for saying anything about them on here. I've been with that casino for over a year and actually do not recognize about 70% of the ppl posting comments on here about your opinion. These forums are for your opinion and some people just do not have respect for that. I, myself, have posted comments about 3dice only to get blasted by people I've never even saw in chat (a majority of them anyway). I have also been red boxed by Anna a couple of times myself for petty stuff but I'm still there playing tournies. I do agree they have gone very cold on me though.
I will say this, my favorite rep there is Lance...he's very nice. Anna and I don't really see eye to eye on some things sometimes so I find it best to avoid contacting her as much as possible. While, I continue to be a member at their casino, I've stopped depositing for a while.....I'm in a long down streak and find it best to do that. I hate to hear your exerience with the casino and can see where you might get your opinion from. I just wanted to throw my two cents in on it since 90% of the folks that responded basically wanted to hang you up by your toes (LOL). You aren't the only one with mixed feelings about them....I sorta feel the same way but not as bad.

Thanks for the input. At least you aren't getting on here acting like I called your Mother a dirty word. These ppl on here go nuts over that casino and I just don't get it! I'm done with the posting because clearly most people on here are not open minded enough to realize that someone could actually in the history of online gaming have a bad experience with 3dice! I mean REALLY?!

 

[LHofsdal]

You can't be serious?

Being a 3dice lover or not, really has nothing to do with anything. I have a love/hate relationship with them. Most times I lose my shirt, but there have been times when I was VERY lucky there. Yeah sure, we all have good days and bad days, that is what is called gambling.

As for people coming here and trashing any CSR there at 3dice, you are wrong in doing so. Look, they are human just like you. You go into chat and start crap about how bad your play is, and go on and on, they have the right to block you. That is their job, to make sure the chat room runs smoothly and not have any problems. I have sometimes gone into chat and said something like,"Holy Moly, my luck is horrible today, can't hit anything to save my life" Never once did I get a private message asking me to stop. Why? Because I only said it once. I didn't berate the point. When I first started at playing at 3dice, I was a real PITA, I knew nothing on how anything worked there. I chatted with the CSR's in chat, e-mailed them countless times and NEVER I repeat NEVER was treated like a PITA. They treated me with respect, and professionally.

Never in all the time I have played there, has any of the CSR's been rude towards me. Always helpful and polite and friendly. Loving or hating this site has nothing to do with the way I have been treated. You may think you were treated horribly, but if you have come here looking for people to stand behind you and "pump up your ego" you have come to the wrong place. The site has won the CM awards because WE the MEMBERS here at CM and PLAYERS at 3dice have voted for them. Their name was not drawn out of a hat.

You don't like the site, don't play there, go somewhere else. IT is as easy as that. The CSR's take their job seriously, and are good at it.

Okay, I am stepping of my soap box now.

LH

 

[dreamgirli27]

Being a 3dice lover or not, really has nothing to do with anything. I have a love/hate relationship with them. Most times I lose my shirt, but there have been times when I was VERY lucky there. Yeah sure, we all have good days and bad days, that is what is called gambling.

As for people coming here and trashing any CSR there at 3dice, you are wrong in doing so. Look, they are human just like you. You go into chat and start crap about how bad your play is, and go on and on, they have the right to block you. That is their job, to make sure the chat room runs smoothly and not have any problems. I have sometimes gone into chat and said something like,"Holy Moly, my luck is horrible today, can't hit anything to save my life" Never once did I get a private message asking me to stop. Why? Because I only said it once. I didn't berate the point. When I first started at playing at 3dice, I was a real PITA, I knew nothing on how anything worked there. I chatted with the CSR's in chat, e-mailed them countless times and NEVER I repeat NEVER was treated like a PITA. They treated me with respect, and professionally.

Never in all the time I have played there, has any of the CSR's been rude towards me. Always helpful and polite and friendly. Loving or hating this site has nothing to do with the way I have been treated. You may think you were treated horribly, but if you have come here looking for people to stand behind you and "pump up your ego" you have come to the wrong place. The site has won the CM awards because WE the MEMBERS here at CM and PLAYERS at 3dice have voted for them. Their name was not drawn out of a hat.

You don't like the site, don't play there, go somewhere else. IT is as easy as that. The CSR's take their job seriously, and are good at it.

Okay, I am stepping of my soap box now.

LH

Just a quick note on what you are saying. You've won RJ's on the casino so I could see why you love them so much but neither you nor I can sit there and say that this person did or did not have a bad experience with the CSR mentioned. It is his opinion after all and he's entitled to it just like you. I think he did state he doesn't play there so I'm confused on the don't play there comment. I do play there but only for the tournies right now because I lost my shirt already with them...LOL. I try to treat people with respect when they post their opinions on here and just because I do not agree with it, doesn't mean they are wrong or feel justified in the reason they posted it. People need to be a little more conservative in their bashing of people who differ in opinions on certain casinos. That's all I'm saying...let's all just give people a chance to say how they feel without blasting them for their opinion. Let's all love one another and stuff...lol!

 

[SAunnyS72]

Die Hard 3dice fans to the end!!! Enzo can post whatever he wants on here, I could give a crap less. I don't have to prove anything to anyone about the treatment I received from this casino but if Enzo is ever around, WHICH HE SELDOM IS, then he can post it! I got banned from the entire casino by making one comment in chat. I was pulled into private PM and treated terribly by Anna and told I was kicked off casino...no warning or anything. The chat posting I made was not rude or ugly in any way! It was about the gaming! What she did was biased and it was unfair! I don't play for real money at 3dice so clearly some ppl can't read very well! Anyway, you die hard 3dice players can say what you want because I could really care less. I just want others to see my POV and not just that they are sooooooooooooooooo great all the time! IT ISN'T THE CASE! You don't like the thread, then don't read it!! Anna was rude to me and that's the end of the story! Like it or not, that's my story and I'm sticking to it. Play at their casino and lose all you want and stop reading posts that YOU disagree with and making smart comments just because you're in love with this casino. Get over it like I am. I'm done with them!

Ok if I may ... You are here to ask for opinions and suggestions ... Now the problem is, you gotta see past the "taking sides" scenario as you are not doing yourself any favors.

Now, there are 2 kinds of people here that might tell you the error of your ways. Please try to view this rationally instead of getting your knickers in a knot.

1st , there are people who have dealt with Anna directly ( the so called fan boys) are contradicting you because according to them she has been extremely nice to them. Now put yourself in their shoes and think, if someone has been nice to you all along and all of a sudden someone that you don't know bags them, what would you do? ... Also, if there are so many people saying she is extremely nice, statistically alone you have lost the battle (take it with a bit of humor please).

2nd kind are the ones who haven't been in direct contact with Anna (must say I am unfortunately in this category). So for people like us who would like all CS to be perfect, still need to see some sort of an evidence for us to base our input on. Again, from where I am standing and looking at all the posts in favour of Anna, statistically you are screwed again.

My suggestion to you (In a sincere helpful fashion) would be to either try to get some resolution on the matter by speaking directly with the casino and it's reps and documenting why you were treated unfairly or play somewhere else where you get treated the way you deserve. If you were treated badly like you say, they lose your business. If you weren't treated badly and you are just venting irrationally they lose a VIP (very irritating person - according to them lol).

Good Luck.

 

[footdr]

When I had a means of depositing at 3dice, I won a few times but won nothing compared to losses. I never receive emails from them, comps are poor as are bonuses and the payout on slots is low, just IMO.

Unless they find a deposit method such as visa/mc/AE I have no means of deposit even if I wanted to play there again.

 

[maphesto]

I got banned from the entire casino by making one comment in chat. I was pulled into private PM and treated terribly by Anna and told I was kicked off casino...no warning or anything. The chat posting I made was not rude or ugly in any way! It was about the gaming! What she did was biased and it was unfair! Anna was rude to me and that's the end of the story! Like it or not, that's my story and I'm sticking to it.

Can you post the conversation?

I don't play for real money at 3dice so clearly some ppl can't read very well!

You must love 3Dice if you are using you spare time to play there for free! Now and then there are players who gets extra pissed because they are banned at 3Dice, I guess that the community with chat and stuff makes people feel more offended when they are thrown out from there.

I just want others to see my POV and not just that they are sooooooooooooooooo great all the time! IT ISN'T THE CASE!

As said, post the conversation!

You don't like the thread, then don't read it!!

Many members here are reading most threads to get important info about different casinos and their games. That´s why we want you to post the conversation. Then we can see if you really were banned without reason, or if you really are a smuck who deserves nothing else than a ban!

 

[Casinomeister]

Just for everyone's entertainment needs, jturner128 and dreamgirli27 are using the same computer.

Perhaps this explains a few things.

 

[Glunn11]

Just for everyone's entertainment needs, jturner128 and dreamgirli27 are using the same computer.

Perhaps this explains a few things.

Oh my god this is my favorite thread of all time.

 

[missmichelle]

Figures. This stuff drives me crazy. Thanks for letting us know Bryan!

Michelle

 

[Nifty29]

I haven't had the greatest experience with 3dice either but you will get blasted for saying anything about them on here. I've been with that casino for over a year and actually do not recognize about 70% of the ppl posting comments on here about your opinion. These forums are for your opinion and some people just do not have respect for that. I, myself, have posted comments about 3dice only to get blasted by people I've never even saw in chat (a majority of them anyway). I have also been red boxed by Anna a couple of times myself for petty stuff but I'm still there playing tournies. I do agree they have gone very cold on me though.
I will say this, my favorite rep there is Lance...he's very nice. Anna and I don't really see eye to eye on some things sometimes so I find it best to avoid contacting her as much as possible. While, I continue to be a member at their casino, I've stopped depositing for a while.....I'm in a long down streak and find it best to do that. I hate to hear your exerience with the casino and can see where you might get your opinion from. I just wanted to throw my two cents in on it since 90% of the folks that responded basically wanted to hang you up by your toes (LOL). You aren't the only one with mixed feelings about them....I sorta feel the same way but not as bad.

Dude, I don't play for real money now and that would be clearly because I was booted from the casino! Duh!

Thanks for the input. At least you aren't getting on here acting like I called your Mother a dirty word. These ppl on here go nuts over that casino and I just don't get it! I'm done with the posting because clearly most people on here are not open minded enough to realize that someone could actually in the history of online gaming have a bad experience with 3dice! I mean REALLY?!

I'm sorry....which one of you is posting what? Or which personality maybe? I would be embarrassed if I were either of you.

When I had a means of depositing at 3dice, I won a few times but won nothing compared to losses. I never receive emails from them, comps are poor as are bonuses and the payout on slots is low, just IMO.

Unless they find a deposit method such as visa/mc/AE I have no means of deposit even if I wanted to play there again.

What's that got to do with anything? It's totally irrelevant to the issue at hand and just looks like you're taking the chance to whine about losing again.

Just for everyone's entertainment needs, jturner128 and dreamgirli27 are using the same computer.

Perhaps this explains a few things.

PMSL!!

How tragic is that? The OP's partner or alter ego has to chime in pretending to be another aggrieved player just to make it look like jturner isn't in fact a ranting sore loser. Nice try

I'll tell you one thing....if jturners responses and attitude to other members is anything like his conversation with Anna and their chat behavior, and I'm sure it is, then I'm not surprised he was turfed out.

The reason Enzo or Anna don't reply to guff like this is because its not worth their time, and I don't blame them one bit.

 

[footdr]

I'm sorry....which one of you is posting what? Or which personality maybe? I would be embarrassed if I were either of you.



What's that got to do with anything? It's totally irrelevant to the issue at hand and just looks like you're taking the chance to whine about losing again.



PMSL!!

How tragic is that? The OP's partner or alter ego has to chime in pretending to be another aggrieved player just to make it look like jturner isn't in fact a ranting sore loser. Nice try

I'll tell you one thing....if jturners responses and attitude to other members is anything like his conversation with Anna and their chat behavior, and I'm sure it is, then I'm not surprised he was turfed out.

The reason Enzo or Anna don't reply to guff like this is because its not worth their time, and I don't blame them one bit.

Thread title is "bad experience at 3 dice", so if you can't understand what my post has to do with that, I can't help you.

 

[bb28]

Sorry but I can't remember how long ago it was and what thread but wasn't there a post about Anna and her being 'abusive' by a poster who called her ..um...something about seeing her 'next Tuesday'...so to speak, in chat?

Could this be the same poster?

I wonder ..........seems like I remember that one admitted he called her the c word.

 

[Nifty29]

Thread title is "bad experience at 3 dice", so if you can't understand what my post has to do with that, I can't help you.

The thread is about someones ban from 3dice for being consistently rude and slagging off Anna the CSR.

You just used it as another reason to complain that you lost and they have poor comps (their comps are better than mg and RTG for slots) etc etc which was, and still is, irrelevant to the topic.

 

[tuggiewuggie]

3 Dice is the best!

3 Dice is excellent! What's all this nonsense about their live support being rude? Hog wash! You should be busy playing the games, not chatting up the support people. They've always been nice to me whenever I had a quick question.

I can't say enough good things about 3dice. It's the only online casino I've won consistently at. I just hit a sweet jackpot a few hours ago! Check out my screenshot!

 

[footdr]

The thread is about someones ban from 3dice for being consistently rude and slagging off Anna the CSR.

You just used it as another reason to complain that you lost and they have poor comps (their comps are better than mg and RTG for slots) etc etc which was, and still is, irrelevant to the topic.

the comps are not better than the RTG I play and the posts have been about many things regarding 3 dice. I didn't complain that I lost. Stop twisting my posts. I said the payout is poor.

 

[incrediblestuff]

Just wanted to chime in and say, to be realistic, Anna is superb, she´s indeed a caring person, but she is also human, just like you and me.
I`ve seen her in hulk mode once or twice, always with good reason.
Most regulars in chat, are like a bunch of kids sometimes, and i can see why sometimes it+s nescesary to put a stop to it.
(i`m one of the biggest kids btw)
I didn`t really believe the O.P., but i am slightly biased.
Seeing now this thing with dreamgirli etc, is enough reason to lose interest for now.
If anything is coming out of this.. i`ll find it when this thread is updated ^^.
Back to Anna, and for that matter Enzo, Ellen, Andrea, Karen, Lance and Jared+ they are a great bunch of people, very easy to communicate with.
if anyday there was an issue with me personally, i have always been able to sort it out in an adult manner.
We as humans appear to find it hard picturing ourselves as being unrealistic, wrong, or even unpleasant in our manners and/or wording.
Just my 2 cents..

 

[MattnMena]

Adults Needed, Immature Need Not Apply

I just love how no matter where someone post an opinion of theirs others will come in and bash them. The Democrats bash the Republican and vice-versa. Not everyone will always have the same experience w/ any support group, even the people at the suicide hot-line have bad days and aren't the most friendly. Firemen, Policemen, Ambulance Drivers, Nurses, Doctors, and Priest have bad days. You ever been "flipped-off" by a Priest having "road-rage"............... it does happen, no one is perfect. It takes to ADULTS to reach a MATURE resolution. Bryan, thank you for pointing that out, but also i think some of your time might be better spent w/ return e-mails to people that report "overly aggressive heckling posters" that try intimidating the new posters. "IMO"

 

[Casinomeister]

Okay - I think it's time to put a fork in this one. 3Dice doesn't have a problem with their customer service - they have problems with douchebag players.

The individual's accounts are being shut down. Adios amigo.