b1llyab00

[Jd666]

Nektan casinos are ok.
They wont stiff you if you played by the rules.
I took a 600% bonus on a tenner at chomp, got a big hit on Miss Kitty straight away.
Didnt dip into bonus, so forfeited bonus and they paid fine.
Didnt have to deposit again though

 

[b1llyab00]

An update on CasinoBordeaux issue.

Was 1st of all contacted with an email just saying they had looked into it and ALL was fine.
Not being happy with that I asked if they could name the slot in question. No reply.
I have now been emailed 2wice by some kinda manager, who's been asked to look into it. He tells me he has. Has the correct slot, even the game No. with wot looks like some dodgy print-out PROVING that all is well. UNFORTUNATELY, the amounts he has quoted are either a guess or a blatant lie. It is IMPOSSIBLE to win ALL the amounts he stated simply because the slot doesn't pay like that.
He's replied, sounding quite bossy that all is well. I've just replied.

 

[b1llyab00]

CASINO BORDEAUX

Well thats the Bordeaux complaint done and sorted. They say all is fine, so obviously i must be wrong. Whats the point of complaining again???
Ive since played the same slot AND it doesnt just carry on playing unless its on AUTO. IT WASNT.
The amounts that they say were paid, are amounts that are impossible to be paid. They said money was paid into account, and altho i cant prove it, im pretty certain that it wasnt and that i would have noticed any change. If one (anyone), of the thousands of online casinos are willing to blatantly rip people off with a scam like that, what else are they willing to do and exactly what is it they can do????

 

[b1llyab00]

Latest

Hi all. I'm sure I'm doing this all wrong and am a bit lost on site. Anyway. CasinoBordeaux has said that the bonus round 'did play on' and my win, which was paid into my account = €16.79. It is impossible for this to be the amount. The slot doesn't pay/play like that. They say its right and I shit out. Not right. Northern lights haven't explained anything, just closed my account and no answers to ANY questions I asked them. So I shit out. Not right.
My latest 'online casino grievance is not actually a complaint about any casino but PAYSAFECARD. I purchased a £50 voucher but when I tried to use it, I was informed that I'D made a mistake when in fact the guy in garage never asked if I wanted an over 18. So I took it back (5 miles) to be told that the guy has gone now and I'll have to come back when the night shift starts.
WILL FINISH THIS LATER. Gotta run

 

[b1llyab00]

LATEST Cont.

Hello.
So I couldn't play that night. (Which infuriates me. I will and want to play When I Say, not them).
Midnight, I drove back to garage and explained to original guy. He just printed out an over 18 voucher and away I went. I explained to him that the 'under 18 voucher amount' was in my account but no good to me so when u speak to them, tell them to take it back. Problem sorted.
2/3 days later I decided to have another spin but intended playing diff casinos. Before I drove back to garage, I checked my PAYSAFECARD account and all was fine. BALANCE £50.11. Under 18 voucher still visible.
Bought another 50 voucher and added the amount to balance. £100.11.
Opened casino and tried to deposit but was told that my account had been suspended and NO transactions will/can be made. I WAS FURIOUS.
Contacted them several times to be told that unless I send I.D, picture and proof of address my account will remain suspended and that's that.
I'VE DONE ABSOLUTELY NOTHING WRONG AND WILL NOT SEND THEM ANYTHING. They've kept my money and IM STILL FURIOUS.
Can they do this ???? SURELY NOT. Please advise

 

[b1llyab00]

Northern lights

Nektan casinos are ok.
They wont stiff you if you played by the rules.
I took a 600% bonus on a tenner at chomp, got a big hit on Miss Kitty straight away.
Didnt dip into bonus, so forfeited bonus and they paid fine.
Didnt have to deposit again though

Yo JD
Well they did 'stiff me' as u call it. I call it fucking ROBBERY. I got no answers to why it happened. I am now being ignored. Why am I the LIAR. I'm not robbing anyone and all I ask is for an honest explanation. My account is now closed and I've lost any comps (if they do comps). So wot have I gained by complaining. F/all.
I done all the testing that I could do even tho its not my job and still I get treated like a twat. Explain or meet me face to face and then treat me like a twat. Then I could get some satisfaction

 

[Casinomeister]

Just a heads up that you are posting in your "introduction" thread. Instructions on how to post complaints properly have already been given to you. Please follow these instructions.

I'm closing this thread out since the intro is over. You've been welcomed to the forum, now it's time to use it.