C
carrie
Guest
Hi everyone,
I received two newsletters (from two big portals) advertizing Cowboy casino's promo of 100% match bonus and stating that the wagering requirements would be 3 x deposit.
I checked the rules on the site and found out that the wagering requirements were instead 6x deposit + 6x bonus.
I contacted support asking how could they advertize one thind while meaning to do another and this was the reply:
Dear Valued Customer,
Thank you for contacting Cowboy Casino support.
You must wager at least 6 times the deposit and the bonus amount before
any withdrawals can be requested.
Best regards,
Truth
Casino Support Representative.
Now don't you think they should have at least apologized?
What do you guys think of this casino?
Bye,
Carrie
I received two newsletters (from two big portals) advertizing Cowboy casino's promo of 100% match bonus and stating that the wagering requirements would be 3 x deposit.
I checked the rules on the site and found out that the wagering requirements were instead 6x deposit + 6x bonus.
I contacted support asking how could they advertize one thind while meaning to do another and this was the reply:
Dear Valued Customer,
Thank you for contacting Cowboy Casino support.
You must wager at least 6 times the deposit and the bonus amount before
any withdrawals can be requested.
Best regards,
Truth
Casino Support Representative.
Now don't you think they should have at least apologized?
What do you guys think of this casino?
Bye,
Carrie