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Question Aussie players - credit card withdrawal issues?

Discussion in 'Online Casinos' started by snotter999, Jun 29, 2015.

    Jun 29, 2015
  1. snotter999

    snotter999 Senior Member

    Occupation:
    Electrician
    Location:
    Newcastle Australia
    Aussie players - credit card withdrawal issues? Do you have any?

    I play quite a lot at a lot of different casinos and don't normally have any problems withdrawing back to my VISA card.
    I always deposit with my VISA card and have never had a problem there!

    Late 2014 i made a withdrawal at Royal Vegas and about 5 days later noticed it not back in my bank.
    Logged into casino to see money back in my casino account.
    Asked CS why and they told me bank had declined!
    After talking with them they put money into my Neteller.

    This last weekend i signed up at VideoSlots and deposited $150 with my VISA.
    Took 8 hours but i got thru the playthru and i had balance up to $750.
    Played a while longer and balance down to $700 so i sent all my id docs etc. in and made a withdrawal.

    I logged in tonight and see the $700 back in my account?
    Went into chat and CS told me my bank would not accept the money?

    Was told i have to make wire transfer which i have had to do but am not at all happy about as i will get slugged fees from my bank for this ($15)
    It's not much but i don't ever get fees imposed on me when i get the withdrawal sent to my VISA.

    Also a little disappointed that VideoSlots didn't notify me via email or text as otherwise i would not have known until next weekend when playing again.
    I don't like to play at a casino once i realize i cannot withdraw back to my VISA card because of the wire transfer fees.

    So wondering how many others this happens to?
    What are your experiences?
    I bank with NAB myself.
     
    Last edited: Jun 29, 2015
  2. Jun 29, 2015
  3. psychogene

    psychogene Senior Member

    Occupation:
    This and That
    Location:
    Australia
    There are a few countries I think where you can deposit via VISA but are not allowed to withdrawal.

    I noticed on Royal Vegas withdrawal page it says 'Due to restrictions in some countries we may not be able to pay your withdrawal through Visa or MasterCard'.

    Not sure if Australia is allowed to or not but if you have withdrawn in the past with this method at another place then I don't see why it should be an issue however it may be an issue with how they deposit the money and there could be bank restrictions for them. Other than then if you browse around a few online casinos there are quite a few places that don't allow VISA withdrawals to various countries including Australia.

    Best to ask CS before you make your first deposit at a new place whether its allowed or not and save the chat :p

    All my withdrawals via Videoslot have been bank transfer because I play with debit card and yeah theres a fee attached to it and the money doesn't arrive next day but in about 2-5 days for me.
     

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