Hi,
Recently I noticed very strange software behavior playing Blackjack game at on of the reputable MG Casinos. My 20 had been beaten so many times in a row, that it started to get me suspicious.
I sent email to the support, and they replied that they will send it to the software provider for a review. After a week, I got response that everything is ok with that particular game and that the play in my audit was fair. I kindly asked if they can just forward to me results of the audit, and I got the reply:
We can forward to you a copy of your game play in excel, however we will not be able to forward the audit report as this is for internal purposes only.
My question is, did I ask too much?
Shouldn't this report be transparent?
Greetings,
Alex
Recently I noticed very strange software behavior playing Blackjack game at on of the reputable MG Casinos. My 20 had been beaten so many times in a row, that it started to get me suspicious.
I sent email to the support, and they replied that they will send it to the software provider for a review. After a week, I got response that everything is ok with that particular game and that the play in my audit was fair. I kindly asked if they can just forward to me results of the audit, and I got the reply:
We can forward to you a copy of your game play in excel, however we will not be able to forward the audit report as this is for internal purposes only.
My question is, did I ask too much?
Shouldn't this report be transparent?
Greetings,
Alex