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Attention Canadians who play at bet at casino

Discussion in 'Online Casinos' started by marcsudbury, Dec 21, 2017.

    Dec 21, 2017
  1. marcsudbury

    marcsudbury Experienced Member

    Occupation:
    i work
    Location:
    sudbury ontario
    Did a cash out at bet at last night ... I use bank wire... So I check today for status of it, and hey they let me know candians can't get bank wire or credit card withdraw anymore..only e wallet

    So they are going to see if bank wire works.. I can't get an ewallet anymore so I have no way of getting money now..

    Sure would of been nice to be notified of this before playing at this casino. 12 hours later it isn't even processed..

    Such a good casino with good service I'm shocked by this...
     
  2. Dec 21, 2017
  3. marcsudbury

    marcsudbury Experienced Member

    Occupation:
    i work
    Location:
    sudbury ontario
    Also I can't figure out how to contact the representative with the new layout of this site lol
     
  4. Dec 21, 2017
  5. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    if phone layout is same as browser there's three bars beside forums with a scroll down for I gaming reps
     
  6. Dec 21, 2017
  7. marcsudbury

    marcsudbury Experienced Member

    Occupation:
    i work
    Location:
    sudbury ontario
    Yeah I see that, couldn't do it.. Also decided to wait till cash out fails before I go bother the poor rep, I'm happy it's a small cash out because being this angry now I can't imagine how I'd be if it was a really nice one.
     
    dionysus likes this.
  8. Dec 21, 2017
  9. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    Hi marcsudbury,

    I am really sorry and sad to hear that your experience with us is not been as satisfactory as I and you would expect to be.

    Please PM me your registration email so I can check what is the situation of your withdrawal and give you a straight and fast answer.

    I am aware that there were to some regulatory changes in Canadian market but, please don't worry because we will ensure that you will receive your winnings in the fastest way possible.

    Regards,
    Jorge
     
  10. Dec 21, 2017
  11. barbara12

    barbara12 Senior Member

    Occupation:
    Retired
    Location:
    Canada
    They will not let you down! Guaranteed 100%. I have never seen a casino try so had to get my withdrawal through when visa stopped accepting these transactions. In Betat I trust.

    Ecopayz is not an option for you?
     
    adamtheaddict and BETAT like this.
  12. Dec 21, 2017
  13. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    Thanks barbara12 for your feedback... this is why we work hard every day! You made me happy :)
     
    barbara12 likes this.
  14. Dec 21, 2017
  15. ed skull murphy

    ed skull murphy Full Member

    Occupation:
    N/A
    Location:
    Albion
    Yep, I made a withdrawal a couple of days ago, and had the money next day, in the UK, so I don't believe it is the casino's fault, they are very efficient.
     
  16. Dec 21, 2017
  17. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    All casino's should get citadel. Free for all, quick, effective, reliable.
     
  18. Dec 21, 2017
  19. marcsudbury

    marcsudbury Experienced Member

    Occupation:
    i work
    Location:
    sudbury ontario
    I can't figure out how to direct message anymore. Could you message me? I don't see anywhere to click on your page for reps sorry
     
    dionysus likes this.
  20. Dec 21, 2017
  21. marcsudbury

    marcsudbury Experienced Member

    Occupation:
    i work
    Location:
    sudbury ontario
    No I had the wallets in the past and closed them or lost them or something went wrong.. Do I didn't care since I used prep paid cards and did bank wire to cash out .. Never had a problem till this .. Ans yes I know they are good I'm just disappointed this wasn't communicated to me since I used bank wire in the past
     
  22. Dec 21, 2017
  23. ed skull murphy

    ed skull murphy Full Member

    Occupation:
    N/A
    Location:
    Albion
    Click on Betat's avatar, above, select 'Start a Conversation', that is the new term for sending a PM.
     
  24. Dec 21, 2017
  25. marcsudbury

    marcsudbury Experienced Member

    Occupation:
    i work
    Location:
    sudbury ontario
    Thanks just figured it out lol
     
  26. Dec 22, 2017
  27. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    Hi all,

    I am glad to confirm that the mentioned "issue" was automatically solved by our amazing CS team without my intervention and that marcsudbury 's winnings are on his way!

    I would like to take this opportunity to wish to al CM community a great Christmas and an even better New Year!

    Regards,
    Jorge
     
    Jasminebed and ed skull murphy like this.
  28. Dec 29, 2017
  29. marcsudbury

    marcsudbury Experienced Member

    Occupation:
    i work
    Location:
    sudbury ontario
    OK so money came in today happy to have gotten it.. I'm just curious now can I still play here? Or should I stop...?

    QUOTE="BETAT, post: 877185, member: 34375"]Hi all,

    I am glad to confirm that the mentioned "issue" was automatically solved by our amazing CS team without my intervention and that marcsudbury 's winnings are on his way!

    I would like to take this opportunity to wish to al CM community a great Christmas and an even better New Year!

    Regards,
    Jorge[/QUOTE]
     

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