here is their rule
to read their policy you go to their homepage (
www.astrobingo.com)
and click info centre
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Cashouts and Cashout Policy
(AstroBingo.com reserves the right to change the cashout policy at any time without notice)
Bingo -- you can redeem once daily, with a minimum amount of $55. There is no limit to your cash out amount. The processing will be on Monday, Wednesday and Friday.
Casino games - you can redeem once daily, with a minimum amount of $150. There is a limit of cash out amount of $1000 per month. The processing will be on Monday, Wednesday and Friday
Our Webmaster will use his discretion to identify which redemption is considered to be a casino or bingo one. In the event that a member plays both bingo and casino games, and has been winning in both games, then the redemption will be termed as bingo if the total bingo winnings exceed casino games in the past 24 hours from the request, or vice versa
Limit one cashout per day
Bonus will be deduct when the player cash out any amount from the bank balance.
Payout requests will be processed on Monday, Wednesday and Friday ONLY - requests must be received by Midnight EST of the previous day.
Any players must have a deposit for 30 days before they can request any cashout.
Our E-commerce agent will send the confirmation email to our player about the payout method.
When you cash out, if you have only purchased with a credit card, then Virtual Exchange will issue you a check. If you have previously purchased with another alternative payment method (such as Electronic Check or NETeller) we will send you the funds via the alternative payment method. Typically Visa and MasterCard do not allow refunds back on your card.
AstroBingo reserve the right to deny a payout request
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according above their min cash out amount is $55.
i won $35 with bonus money (which given other forum).
in order to cash out $35 therefore i deposit $20.
i did withdrawl $55, but they declined.
their support insist i can only cash out winnings above $55.
yes my winning is only $35.
but how can think cannot i cash out my deposit money?
their policy did not clear statement player only
can cash out only player's winning over $55.
they must give back to me $55. (my winning $35 + my deposit money $20)
at least they must give back to me my deposit money.
but i cannot cash out only $20.
their cash out page allow minimum cash out $55.
and see this
10/20/2004 10:55:52 AM USER hey why does not cash out my money?
10/20/2004 11:31:47 AM ADMIN To cash out your winning, you must redeem at least $55 from your bingo game. Since you won $35 only. You are not qualify to request any payout of your bingo game.
Hope this will clear your question.
10/20/2004 11:41:14 AM USER what are you talking about?
i deposit $20
and my money is now $55
why cannot cash out?
10/20/2004 11:47:53 AM ADMIN You must redeem $55 from winning of your bingo games.
Since $20 is your deposit, that is not count as your winning.
Hope this clear your question.
10/20/2004 11:51:10 AM USER hey. i want to cash out my money.
i want to cash out $20 (my deposit money)
i cannot cash out my money?
10/22/2004 2:30:05 PM ADMIN
they did answer to my last comment null.
this is a shrewd trick.
I never seen like this bingo room.
