colincaster
Dormant account
- Joined
- Mar 7, 2003
A few weeks after getting creamed at Arthuriancasino (despite the generous Neteller bonuses), I decided to give them another try.
So I deposit 1K, lose it all. Give it another try with 1K: lose it all. Give it another try with 1K -- third time's a charm right? Well, I get up to about 3500 and then I start losing again. Oh well.
Determined not to have lost three straight times, I put the brakes on and cash out at $1500. It's a small victory, but some days you're grateful even for that. I make sure I've met their T&C before cashing out. Played through enough times? Definitely. Cash out amount acceptable? Yep.
Regarding the cash out amount: They have a rule that if you're cashing out winnings, it has to be at least Deposit plus 2 X Bonus. This makes sense to me -- they want your winnings to include some actual winnings rather than just the effect of the bonus. My deposit was 1K; the bonus was 200. So my withdrawal of 1500 met this criterion. Or so I thought!!
Usually -- at least from my limited experience cashing out here
-- these guys are lightning quick with the cashins. This one drags out, and finally I get a note from CS saying that I haven't met T&C. They aren't confiscating money or anything, but they want me to meet T&C before cashing out. A little sheepish (I do make mistakes from time to time), I get them to clarify what it is I need to do.
After about three days of e-mails, I finally understand what they are saying. Get this -- they want me to cash out no less than $4200!!
See, they are including not just my last deposit, but my LAST THREE deposits in their calculations. So $3000 + 2 * ($600 bonus) = $4200! So I was either supposed to lose or to turn my final $1000 into at least $4200! How weird is that?? Obviously pretty weird, because it basically disincentivizes deposits once you lose! If you lose on your first deposit, you'd better be *awfully* lucky the next time around, otherwise you're not permitted a winning session.
I really can't imagine that they mean to disincentivize deposits from losing patrons, but they certainly have that right. The right to be stupid is a cherished right in civilized society, and it's one I personally exercise regularly. Unfortunately, this weird policy is not spelled out anywhere in their T&C (although they directed me to reread the T&C). To the contrary, the language in their promo T&C is "For all subsequent purchases the terms and conditions will apply to each and every purchase bonus separately."
Am I an idiot, or does that seem pretty clear that deposits are considered separately? (Okay, false dichotomy -- both may be true!)
So, I have alerted their management to the weirdness of the policy and the fact that the T&C aren't, um, accurate. If anyone reads their T&C differently from me, please let me know. I don't want to break balls unnecessarily.
Are they really going to force me either to lose or to turn my $1000 into $4200? I'll let y'all know.
Peace out,
Colin (Caster, not Creevey)
So I deposit 1K, lose it all. Give it another try with 1K: lose it all. Give it another try with 1K -- third time's a charm right? Well, I get up to about 3500 and then I start losing again. Oh well.
Determined not to have lost three straight times, I put the brakes on and cash out at $1500. It's a small victory, but some days you're grateful even for that. I make sure I've met their T&C before cashing out. Played through enough times? Definitely. Cash out amount acceptable? Yep.
Regarding the cash out amount: They have a rule that if you're cashing out winnings, it has to be at least Deposit plus 2 X Bonus. This makes sense to me -- they want your winnings to include some actual winnings rather than just the effect of the bonus. My deposit was 1K; the bonus was 200. So my withdrawal of 1500 met this criterion. Or so I thought!!
Usually -- at least from my limited experience cashing out here

After about three days of e-mails, I finally understand what they are saying. Get this -- they want me to cash out no less than $4200!!
See, they are including not just my last deposit, but my LAST THREE deposits in their calculations. So $3000 + 2 * ($600 bonus) = $4200! So I was either supposed to lose or to turn my final $1000 into at least $4200! How weird is that?? Obviously pretty weird, because it basically disincentivizes deposits once you lose! If you lose on your first deposit, you'd better be *awfully* lucky the next time around, otherwise you're not permitted a winning session.
I really can't imagine that they mean to disincentivize deposits from losing patrons, but they certainly have that right. The right to be stupid is a cherished right in civilized society, and it's one I personally exercise regularly. Unfortunately, this weird policy is not spelled out anywhere in their T&C (although they directed me to reread the T&C). To the contrary, the language in their promo T&C is "For all subsequent purchases the terms and conditions will apply to each and every purchase bonus separately."
Am I an idiot, or does that seem pretty clear that deposits are considered separately? (Okay, false dichotomy -- both may be true!)
So, I have alerted their management to the weirdness of the policy and the fact that the T&C aren't, um, accurate. If anyone reads their T&C differently from me, please let me know. I don't want to break balls unnecessarily.
Are they really going to force me either to lose or to turn my $1000 into $4200? I'll let y'all know.
Peace out,
Colin (Caster, not Creevey)