Are Neteller safe if not in U.S?

onemoorebaby

Dormant account
Joined
May 7, 2006
Location
australia
I just got an email saying they are accepting instant bank transfers in Australia now. About time. But are they safe to use still or not? I have not used them for an extremely long time
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Hey mate

Ive been using them for years and I am still doing so - no problems with cashouts from casinos and to my neteller debit card. I always have my funds available at an ATM within 30 mins of it arriving from the casino.

Im not sure anyone can 100% predict the future with these things, but there has been no impact on me thus far.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Me too.
I have noticed no change whatsoever in my Neteller service.
However, in this time of uncertainty I would recommend not keeping huge amounts your Neteller account - just in case.
 

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
Me three....but KK's advice is imo sound. No sense in taking unnecessary risks by leaving a big balance in there.
 

mongol80

Dormant account
Joined
Nov 18, 2006
Location
Melbourne, Australia
Neteller blows

About 7 weeks ago I attempted a bank wire withdrawal from Neteller. Customer service was appalling, telephone calls were met with conflicting information and e-mails not returned, until I was finally told ONE MONTH later that they were no longer accepting bank wire withdrawals from USD accounts. They offered me to change to a different currency but by that time I had lost faith in them completely. So I withdrew most of money to InterCasino, went through a security check with ECashDirect and was able to get a bank wire processed in 3 days.

I also tried to certify my account but there was no reply. 2 weeks later I rang them up about it and all they would tell me was that they were "experiencing delays". After that, nothing but silence.

I would advise anyone outside the US not to open a Neteller account and I have noticed some casinos are no longer processing Neteller withdrawals for fear that their players will never receive their money.
 

nicaragua

Dormant account
Joined
Apr 2, 2006
Location
BC
I would advise anyone outside the US not to open a Neteller account and I have noticed some casinos are no longer processing Neteller withdrawals for fear that their players will never receive their money.

Sounds like you had a bad experience, but add me to the many non-Americans who have had no problem with Neteller. They did ban USD bank accounts being linked to Neteller, and it sounds like you got caught up in the middle of this.

For me, I might try to keep down the amount I have in Neteller (or maybe not), but I'm certainly not giving up on their service.
 

mongol80

Dormant account
Joined
Nov 18, 2006
Location
Melbourne, Australia
My Neteller account was never linked to a USD bank account, the Neteller account was in USD though.

The rudeness and poor attitude of the Neteller staff on the phone was breathtaking.
 

nicaragua

Dormant account
Joined
Apr 2, 2006
Location
BC
My Neteller account was never linked to a USD bank account, the Neteller account was in USD though.

Err, "I was finally told ONE MONTH later that they were no longer accepting bank wire withdrawals from USD accounts"...

Why did they tell you this, if your account wasn't linked to a USD bank account?

As for your account itself being in USD, this is still allowed. If it wasn't, I'd likely take my business elsewhere.
 

kengam

Dormant account
Joined
Sep 3, 2003
The issues with Neteller are only with US players...

Your business is safe if you live else where



Believe that if you want to. They have 70k of my money. They could have allowed me to transfer it out, but they didn't. If you feel safe with a company that lets the US bend them over backwards and freeze 55 million then you must REALLY be reaching.

US Gov or not, they are a stiff job. Everything that has happened, they have allowed it to happen.
 

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