archive--problems/successes--November 1999

mike

Dormant account
Joined
Mar 2, 2002
Where will it all end

you know I honestly believe you should trust people OK some scumbags will scam you it happenes everyday robberies muggings etc but when you build a relationship with a company then a problem arises surely someone should say right lets look into this and solve it


OH well thats life I suppose
me another victim!!!!!

Thanks c3i
 

mike

Dormant account
Joined
Mar 2, 2002
Dear Mike:

It is quite obvious that you did not understand our email.
Firstly, we said that we would temporarily close your account
until we can clear up this matter. You said that we
were not fair to you, but you still wish to play.

We never banned you from our casino. You have accused
us of being cheats, so we thought it necessary to
assist you with your complaint and do a second investigation.
We have also asked you to give us a call and you have not done
so.

If you think we are cheats, then why get upset that
we have banned you from our casino. We have not
banned you. We are further investigating your claim
of winning, when we our records show otherwise.

Because we are a fair and honest casino. We have
decided to not just put your complaint aside, but take
a second look which is more than any other organization
would do.

Please be assured that many players at Caribbean Cyber Online Casino
(C3i) are big winners. Our gaming software is developed by
MicroGaming Systems and their gaming odds have been verified by
the Mathematics Department of a major university in South Africa.
We are assured that the odds adhere to the international standards
for land based casinos.

C3i is also a proud member of Interactive Gaming Council
(
You do not have permission to view link Log in or register now.
) and adheres to the stringent
code of ethics developed for online gaming establishments. C3i is
continuing to build a solid reputation based on paying cash-ins,
providing superior customer service and honesty.

At any casino, your luck can run hot or it can run cold. We have
paid out many jackpots on all our games. Those who win are
extremely happy. The difficulty is in perception. At a live
casino, when you are not winning, you can still hear the bells and
whistles and see the flashing lights of winners all around you.
This reinforces your confidence in the casino. With an online
casino, you only have your own experiences to rely upon. We have
had players play for money and immediately win, and we have players
who seem to never win. In the big picture the odds are
consistently fair.

Our casino is audited by Price Waterhouse Cooper, one of the world's
largest independent auditors. They have verified that we payback
over 95% of all monies received.

Thank you for the opportunity to explain our position. We hope
you will continue to choose Caribbean Cyber Online Casino for your
future gaming pleasure.

Best Regards,

C3i
 

mike

Dormant account
Joined
Mar 2, 2002
Ok

$9100 out of pocket and I shall now add an international phone call to my telephone bill

stay tuned for a transcript of the call

( bet you anything it is just blah blah blah we are double checking blah blah blah)
 
S

Steve

Guest
Hitmob,, Did you get three cash splashes on the pay line? What is this bonus reel crap? Does it pay anything?

I would not play there if you paid me.
 

mike

Dormant account
Joined
Mar 2, 2002
LARGE YAWN

Well spoke to Michelle who didnt know what a bonus reel game was either

wey hey good start

explain what happened she said so I do

OK she said I didnt understand your emails

guess what phone me back in two to three business days she says


YAWN YAWN YAWN BLAH BLAH BLAH

$9100 please
 

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
Steve yes 3 cashsplash symbols on the win line
as you know I know what a win line is but as for a bonus reel game God knows sounds more like a bogus reel game if you ask me OK everyone lets see what the outcome is 2 to 3 days why it should take this long I do not know

in the meantime you should be your own judge on this topic dont get your fingers burned
 
S

Steve

Guest
Oh I know what a bonus reel game is. It is when you hit the jackpot and they do not want to pay.
Then they call it a bonus reel game.
 

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
so they don't forget


Caribbean Cyber Casino is one of the most trusted casinos on the Internet. Our casino operates under a license granted by the Sovereign Nation of Grenada. During our few years of operation, we have served thousands of clients worldwide. We are continually striving to offer the best customer service, the largest selection of casino games and the quickest payouts. CLICK HERE to find out what others have to say.

"Click here to view the latest Special Report" by PwC.

FAIR AND RESPONSIBLE
We are determined to establish fair and responsible trade guidelines and practices that enhance customer confidence in the interactive gaming products and services. We strictly adhere to the Code of Conduct established by Interactive Gaming Council.
 

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
FOR CRYING OUT LOUD

must have been a really thorough investigation first time around:

===================
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==================

Dear Mike:

Please verify the date of the occurence. We would like to
know if it was on November 16th or November 20th.
The reason for this is because you sent two previous emails
which said that you were playing on both of those dates.

Your prompt response will be greatly appreciated.

Best Regards,

C3i

*************************************************************
 
Y

Yanni

Guest
Guys, I have started updating the BusinessCasino.
LVHM tell me what you think about the website, what is wrong so that I will do it better:
You do not have permission to view link Log in or register now.
 
Y

Yanni

Guest
Hit Mob Where are you!!!!
Besides, the link to my website that you have put in your casino is wrong. Please correct it to
"www.solve.bizland.com#here"

Thank you Hit Mob
 

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
Everyone

including all the people who have returned from London(microgaming liscencees etc)

read this

Hi Mike

I have just returned back from London and have read your comments in the
CasinoMeister Forum.

I am really sorry that you are unhappy with not winning the jackpot. I have
given you evidence on our side to show that you did not win, our servers did
not receive your bet and the jackpot did not get reset (ie. it was not won
and continued to accept bet).

I'm not sure what your concern is at seeing another player win at Cash
Splash. Cash Splash was won on Thursday, November 25, 1999 20:25:17 (GMT+2)
at the Riverbelle. The amount won was $42414.06

Below is a list of all Cash Splash wins this month so far.


<,

Our games are certainty not 'fixable' as you implied. It astounds me that
one contributor to the forum uses the fact that The Gaming club started a
promotion as the jackpot went over its previous record of 82 000 as evidence
of it being fixed, just because it was won there. The fact that 30 other
casinos sent similar marketing emails to their players is totally ignored.

I don't think anything I say will change your mind, but if you do feel
strongly about the integrity of our games or our organisation as a whole, I
would encourage you to have a big five audit firm take a good look to put
your mind at ease. We have a good relationship with PricewaterhouseCoopers
who I'm sure would be very happy to prove to you that our games are not
rigged, and that our operation is one of exceptional integrity.

Regards.

Dean


OK
now read this

Dear Mike :

We endeavor to do all we can to accommodate customer claims. It is our purpose
to be the fairest and most trusted online casino on the Internet. However, there
must be something in our data base to substantiate, even in part, your claim.
Our extensive searches have turned up no such substantiation. We therefore
feel that the fairest course of action is to refund all your purchases less your
cash-ins. At least, that way we have not gained in any way. Any purchases
that have not already been refunded back to your credit card will be done
immediately. Thank you for the opportunity to serve you.

Sincerely,
Casino Manager


So to be fair microgaming basically said get stuffed we are never wrong c3i said have ALL your purchases (less cashins) back I am currently checking to see if this amounts to over $9100 and will report back soon

c3i thankyou for your integrity and this gesture of yours I accept and in conclusion c3i you have certainly gained a bit of respect from me and your claim to be the most trusted casino on the internet is I feel a fair claim

Thankyou Michelle you did keep your word to act andpass on my regards to the c3i crew

Dean charm school wouldnt go amiss


c3i-----It is our purpose
to be the fairest and most trusted online casino on the Internet.

and that you are
 

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
Just called c3i Michelle you werent there pity just wanted to say thanks for assistance there was undountedly a problem and you did the decent thing,so c3i obtains (by default)a lasvegashitmob seal of approval

OY ADKINS pity ceasares werent as switched on as c3i "a trusted internet casino"
you been paid yet?????
 
S

steve

Guest
[color=ff0000]••••[/color] no I have not been paid those [color=ff0000]••••[/color] [color=ff0000]••••[/color] and they really [color=ff0000]••••[/color] gotta love those dots

And caesars get the red dot award
 
S

Sharon

Guest
Hi everyone..just droppin in real quick. I host a few microgaming casinos on my site, not the ones mentioned here, but, I am wondering if I should pull them? I only post sites that I have played at and been paid on time from. I only play roulette though so if there are warnings about slots or video poker etc..please let me know :)
Lasseters does look like a really good casino, but the connection is sooo bad that I only play for fun there.
The best odds I've found online for any type of game is bingo. I was bored last night and played at BingoMania just for fun and tripled my money. The don't have a cash out button though, you have to send an email to receive your winnings.
LVHM, can you email me your link? Steve - Sorry I haven't been over to sign up for your casino, is there a special affiliate link? If so, please send it.
Have a great week everyone!
 

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