Resolved aodat2 VS MrGreen.com

Please do go ahead and make all the assumptions that you would like... it's none of my business what you would like to assume.

However the case still stands that they locked my account, asked for my ID and such but till this day which is Day #6 have not finished their investigations or etc. So whatever you would like to assume or etc, please do go ahead and please do tell the world how bad a person I am and how I cheated the casino and such.

Let me reiterate what I wrote in my first post. (the jist of the entire post)

All I did was deposit, play and asked how I could withdraw? I said was that there's some problems between me and Neteller plus the fact that MB does not accept casino transactions for Malaysian clients. Nothing else was said. So there's no reason whatsoever to lock my account for 6 days, ask for my ID and etc.

There's no bearing on Neteller. I could have just kept my mouth shut about it and they wouldn't even care. Plus if you accepted my bets and if I won, you should pay me. If I lost, would they still refund me? So why should it be a 1 sided thing where they could do as they like? They are an accredited casino, and doing things like this is totally inappropriate.

For those who are assuming left and right, I'm too lazy to explain myself to you so please go ahead and assume all you like.

Thanks and this would be my last post about this topic until it is resolved.

Ps. chuchu59, is there an IBAN on your bank statement? Doubt there is... no country in Asia has it.
 
@aodat2

Have you PMd the casino rep as per the forum rules? This should have been done as soon as you initiated this thread.

Seems to me that this situation of yours is quite familiar. You had issues with prepaid cards before, right?

Also - not need to flame your fellow members " You're being either pathetic or stupid. " is an unacceptable response.
 
Thread title changed, the OP plans to PAB and the original title would seriously impare any chances of that succeeding.
 
@aodat2

Have you PMd the casino rep as per the forum rules? This should have been done as soon as you initiated this thread.

Seems to me that this situation of yours is quite familiar. You had issues with prepaid cards before, right?

Also - not need to flame your fellow members " You're being either pathetic or stupid. " is an unacceptable response.

Nope... no problems whatsoever. It's a PaySafeCard. Basically bought by CASH only. Can't be taken back. Exactly something like Ukash.

Nothing wrong with the account, nothing wrong with anything at all. Everything was perfectly fine until it suddenly happened.

Further to that, yes I did PM the Casino Manager and also the Affiliate Manager about this.


On the other part, I guess I might be a little over the line but assumptions should not be made until they know the facts. So on that point, I take back what I said and I'm sorry for the "name calling".
 
For case 1. I was not very familiar with the processes back then, so I did not know who should I have contacted (and MB was not keen to help me).

Case 2. My problem was the double conversion plus the transaction fee. There was no reason to convert from USD to EUR and send to local bank and then to convert there from EUR to local currency.

Sorry for being offtopic. I hope the OP will return and shed some lights about his case with Neteller.

Yes, as GOCC said no IBAN but you do have SWIFT code in Malaysia - all this is is a prefix to your account number for an international transfer. So, the BIC code for your Malaysian bank, followed by your a/c number would be how the transaction was identified, similar to sending money to the USA. You would have a national identifier code maybe put in front or after the combined number i.e. MAL+(local bank SWIFT)+your account number. Does the same as an IBAN, just the format hasn't been unified like in the European region.

Yes, there may be no need to do so, but this is down to MB and the system they use. As you can see by the 2 conversions, MB are charging you exchange at the originating stage and are sending Euros to the INTERMEDIARY bank after converting your dollar balance. The intermediary sends the Euro balance to your local bank who then charges you another local exchange. I agree it would be better MB sending dollars in this case so only 1 exchange, not 2 occurs.

IF your casino makes you play in Dollars and you can't play in Euros to save one exchange fee, then there's little you can do unfortunately. MB obviously have a static system of international banking that maximises their fees, by using a fixed arrangement with the intermediary which is obviously Euros.
 
I'd just like to say that everything has already been resolved by Mr.Green and I have already been paid.

Guess that my account will remain closed with them until they add other means of payment.

I would consider this matter resolved. It would have been nicer if there were some explanation along the way but then again since it has been resolved, I am putting it in the past.

Thank you for your feedback and such everyone.


Max/Bryan, can you please close this thread and change the title to suit the resolution?
 
I'd just like to say that everything has already been resolved by Mr.Green and I have already been paid.

Guess that my account will remain closed with them until they add other means of payment.

I would consider this matter resolved. It would have been nicer if there were some explanation along the way but then again since it has been resolved, I am putting it in the past.

Thank you for your feedback and such everyone.


Max/Bryan, can you please close this thread and change the title to suit the resolution?

Did you withdraw your PAB?

I would think the courteous thing to do would be to email Max directly.
 
I would think the courteous thing to do would be to email Max directly.

As you say, it would have been the right thing to do but that never happened. I was alerted to the post here, PAB closed.
 

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