Anyone still play Clubworld?

[bryand]

Kakata - payout question

Well, I just spoke to CSRep at a Rival casino and I was told that it will take 10 to 15 business days for a ACH to hit my account.
Dont you find it a "little" too long..........

For US players, 10 - 15 days seems standard for ACH. Of course QT is much faster but by the time you get the wire from QT it has been 10 - 15 days. As a side note, have you noticed that MG casinos have developed a "better than everyone else" attitude?

 

[kakata]

well, when I was playing at Club World I would receive my ACH in less than a week....now Im getting free spins in less than a week.....usually every 4/5 days.......lol
I checked with QuickTender.........and besides the fact that ,by the time I will actually have the money in my pocket 10+ days will be gone ........also a pretty amount of expenses/fees will be take a bite on my withdraw.
So I decided to wait, although I still think that 10/15 business days is way too long.

 

[babs7262]

I did an ACH on a Friday and had the money in my account by Wednesday. This time I had to do a check because it was under $150, Illl let you know how long that takes. I just requested and got approved on Monday

 

[kakata]

I did an ACH on a Friday and had the money in my account by Wednesday. This time I had to do a check because it was under $150, Illl let you know how long that takes. I just requested and got approved on Monday

Hi Babs.
Which casino are you referring to?CW or Superior?
Thanks

 

[takethemoney]

Hi all!

I will post as a casino is good, as well as when they are bad. Right now I just checked my bank account. Clubworld has managed to get this withdrawal into my account in 2 days. I just checked my account and the money is IN there, all of it!

If that is the way they pay, I will look no further, as far as RTG's are concerned. Kudos to them. This is how it should be!

So, I sent them the following e-mail:

To Club World and your staff, I wish to personally thank you.



I have been skeptical about playing RTG powered casinos for some time now. I took the recommendations of Casino Meister, since he is respected as one who knows which casinos are honest and which are not. I had some initial frustration, as I could not seem to get anywhere to start with. I spent some money, but luck was just not with me in the beginning. I was frustrated and Dominka, one of your excellent employees, treated me to a comp chip. I made the play thru and managed to get the chip to your 10x rule.



What happened next is truely amazing. My withdrawal was in my bank in 2 days and I did not get the usual excuses and delays. I will recommend all my friends to you, wherever possible.



The bottom line is, thank you for bringing the integrity back to the business!



Sincerely,



Stephen

 

[RobWin]

Hi all!

I will post as a casino is good, as well as when they are bad. Right now I just checked my bank account. Clubworld has managed to get this withdrawal into my account in 2 days. I just checked my account and the money is IN there, all of it!

If that is the way they pay, I will look no further, as far as RTG's are concerned. Kudos to them. This is how it should be!

So IIRC, ClubWorld removed the money from your account on the 21st which was Monday of this week right...and now thru ACH withdrawal it is showing in your bank account 3 business days later right...

I will be the first one here to give Kudos and two thumbs up to ClubWorld on this one, sounds like they have their processor on the ball now, and hopefully it will remain this way and the fact that it was handled so fast I hope was not due to this thread but the fact that they are processing ACH for everyone using this time frame... to ClubWorld

 

[takethemoney]

So IIRC, ClubWorld removed the money from your account on the 21st which was Monday of this week right...and now thru ACH withdrawal it is showing in your bank account 3 business days later right...

I will be the first one here to give Kudos and two thumbs up to ClubWorld on this one, sounds like they have their processor on the ball now, and hopefully it will remain this way and the fact that it was handled so fast I hope was not due to this thread but the fact that they are processing ACH for everyone using this time frame... to ClubWorld

Yes, and for the record, this is the fastest I have ever been paid, from anywhere. Unreal! I'm beside myself.

 

[MJackson]

Check withdrawal

I've done business with Club World. Reps are great. Cashed out by check. The check arrived literally the next day. Not usually that fast but the checks are usually there within 5 business days. Overall I say it's a great casino.

 

[RobWin]

I've done business with Club World. Reps are great. Cashed out by check. The check arrived literally the next day. Not usually that fast but the checks are usually there within 5 business days. Overall I say it's a great casino.

That's also great news to hear MJackson...thanks for the info...

 

[anniemac]

I went to deposit with my Netspend Visa like I have before and got this message that to use my credit card I needed to contact CS. So I got live chat on the line and asked what was the problem. CS looked at my account and said that it was OK. So I thought OK, I'll try again. Lo and behold, same message. I finally said just 'F*** it' and deposited at 3Dice. I have sent in all my paper and all were approved but I am not going to call on the phone everytime I want to make a deposit.

I haven't had the time nor the inclination to wait on their CS to ask them about this. Is anyone else having this trouble? Since I use a Netspend I know they haven't had any trouble getting their money.

 

[takethemoney]

I went to deposit with my Netspend Visa like I have before and got this message that to use my credit card I needed to contact CS. So I got live chat on the line and asked what was the problem. CS looked at my account and said that it was OK. So I thought OK, I'll try again. Lo and behold, same message. I finally said just 'F*** it' and deposited at 3Dice. I have sent in all my paper and all were approved but I am not going to call on the phone everytime I want to make a deposit.

I haven't had the time nor the inclination to wait on their CS to ask them about this. Is anyone else having this trouble? Since I use a Netspend I know they haven't had any trouble getting their money.

I got same message. Unacceptable! I emailed them and will wait for their reply.

 

[takethemoney]

Ok, it was a software problem, which has been resolved.

 

[Mousey]

I went to deposit with my Netspend Visa like I have before and got this message that to use my credit card I needed to contact CS. So I got live chat on the line and asked what was the problem. CS looked at my account and said that it was OK. So I thought OK, I'll try again. Lo and behold, same message. I finally said just 'F*** it' and deposited at 3Dice. I have sent in all my paper and all were approved but I am not going to call on the phone everytime I want to make a deposit.

I haven't had the time nor the inclination to wait on their CS to ask them about this. Is anyone else having this trouble? Since I use a Netspend I know they haven't had any trouble getting their money.

Don't know if this is in any way related to your NETspend problem at ClubUSA or not but FWIW... I can't deposit at all using QT, their cashier just sits there after entering info. This has been since their 'upgrade'. I finally took the time to call ClubUSA CS last night. This is a known problem and some customers can't get a deposit to process through the cashier interface in the casino.

 

[Mousey]

Ok, it was a software problem, which has been resolved.

(I goofed up with my multi-quote, which didn't LOL)

Anyway... I'll try again with my QT tonight... maybe they've got that one fixed, too.

 

[lovetogamble]

Me Too

I can't deposit at all using QT, their cashier just sits there after entering info. This has been since their 'upgrade'. I finally took the time to call ClubUSA CS last night. This is a known problem and some customers can't get a deposit to process through the cashier interface in the casino.

I have not been able to use Quicktender at CW since Saturday and they know it. I have talked to at least 4 different live help support people who either say they will tell the techs or some that act like they don't give a crap whether it works or not. So to me that raises a red flag that something isn't going to well there.

 

[bryand]

Netspend

Hi anniemac,

I've used a NetSpend card, among others, for about 5 years. I found that NetSpend constantly updates their "banned vendors" list - being especially hard on online casinos. I've deposited at a site without problems for many months and then one day it is blocked. NetSpend doesn't want to follow the footsteps of Neteller into the grasp of the US DOJ.

 

[Rusty]

I have been skeptical about playing RTG powered casinos for some time now. I took the recommendations of Casino Meister, since he is respected as one who knows which casinos are honest and which are not. I had some initial frustration, as I could not seem to get anywhere to start with. I spent some money, but luck was just not with me in the beginning. I was frustrated and Dominka, one of your excellent employees, treated me to a comp chip. I made the play thru and managed to get the chip to your 10x rule.

Just wondered how big your initial frustrations were and how long luck was not with you at the beginning.
My guess is it must have been pretty bad for them to give you a free $75 chip since my experience is they give most peeps nada despite returns being consistently low.
Congrats on your remarkable change of fortune though

 

[anniemac]

Bryand, I never got the chance to use my card. When I clicked on the deposit with visa/mc option, that's when I got the message to call CS. I know that my card works at all casinos with no problem so that's not it. Worked fine until they put in that Primapin stuff. It took me two tries and about 20 minutes to get CS the first time to ask about my account.

I might try again when I get in the humor but when a casino makes it hard to deposit at, I find another one. Too impatient to mess with it.

 

[lojo]

As I mentioned a few days ago, it took overnight for a netspend deposit to post. And last night I got the 'please contact CS' message as well. I don't find this troubling, just a bit of a nuisance - and will probably wait for 'smooth sailing' reports before trying again. But they'll likely see my business again.

Who wants instant gratification more than a gambler?

(still 'spoiled' after more than a year of uigea)

 

[bryand]

As I mentioned a few days ago, it took overnight for a netspend deposit to post. And last night I got the 'please contact CS' message as well. I don't find this troubling, just a bit of a nuisance - and will probably wait for 'smooth sailing' reports before trying again. But they'll likely see my business again.

Who wants instant gratification more than a gambler?
(still 'spoiled' after more than a year of uigea)

Survey says: a sex addict

 

[lojo]

Survey says: a sex addict

Yeah, any addict and all spoiled children of any age

But its the uigea that threatens to make me grow up, not the ui-porn-ea

 

[anniemac]

Just a little heads up on depositing a Club World. If you read my previous post, I am having trouble depositing with my Netspend card there. Found out tonight from their CS rep. that their processors won't take it at this time and he doesn't know when it will be working again. He said "The processors that we use do not take netspend". Then I asked him is this was something new and he said "Just while we're trying to get the processor back up". I asked him how long and he said "I don't have an ETA at this time". So just a little information for all of you.

 

[Mousey]

And... whether technical problem or software problem or processor problem, I still can't deposit using QT either.

 

[lojo]

... will be waiting for clear sailing reports before I try again.

 

[takethemoney]

I deposited today using a credit card, so I think it's possble now.