Question Anyone Play at BGO, or have info about them?

[dunover]

Hey All,

Some fair questions being made, let me answer some!

243 Payline games - nothing sinister I assure you. When I say 'business decision' you have to remember there is much more at play than what the player sees. We have a great relationship with Microgaming and they're helping us get their best content live again asap.

72 hour withdrawals - you're quite right that this is too long and I have promised to speed this up. Presently we need this breathing space to check play and cover large withdrawals if we have any. We ringfence the sum of player balances and the 72 hours allows us time to make sure the amount in that account never drops below the balance liability. We can process transactions quicker when requested but offering this as standard practice can't be done at the moment.

Neteller/Skrill - watch this space. It's in the Dev queue and should be with us shortly. We're open to all jurisdictions where gambling is legal but building a gaming business from the ground up means we don't have the immediate benefits of an 'out of the box' package offered by the major providers. On the flip side, we control absolutely everything and have our own license, so you have much more security as a player and you know who it is you're dealing with.

Finally, bonus WR not reducing. I know that this CAN happen but it shouldn't. I will of course check every instance but rest assured the system cannot simply 'miss' transactions, the bonus and transactional systems work in tandem so wagers will always count towards any active bonus.

Cheers
Paul

That doesn't explain Wild Rockets though! That isn't a quickfire multi-liner.
Neteller/Skrill fair enough, but with the popularity of these two methods, would it not have been prudent to have these set up way before now? Or with the 72-hour pending perhaps the fast wallets were irrelevant...
As for the last answer, thanks for admitting that it can happen. Dionysus had the issue, and I noticed some weird behaviour hence my messages.

Anyway, thanks for the rapid answers as usual.

 

[Sovietsky]

I would say the BGO obviously don't want people outside of the UK as players.

No Neteller or Skrill. Very poor IMO. If I deposited via credit card, the only way I could withdraw would be by bankwire which costs STG15 and takes a week.

Also, 72 business hours pending.

Would would anyone play here? Am I missing something?

I can't see how they could become accredited put it that way. No offence Paul.

I did register there a while ago but because they don't have neteller I could not make a deposit.

I also saw that they accepted Paypal and I use paypal so I thought well I can always use Paypal but it was only for the UK or something so I could not use paypal.

So yeah maybe they don't want customers outside UK? A casino is suppose to welcome customers not scare them away (like it happened to me).
I can't make a deposit nor did I feel that I was welcome.

 

[paul@bgo]

I honestly can't remember why we don't have Wild Rockets, I suspect it's not yet approved in the Isle of Man. As Net Ent are Maltese based their games aren't immediately available to us licensed elsewhere but I'll double check this. I know it's in our database so there must be good reason why it isn't live.

As we started life as a Bingo site there wasn't the immediate need for Neteller or Skrill so it wasn't high up in our dev list. We realise now that they're both important for players outside of the UK so we're working on it sharpish.

The learning curve continues! Nothing you guys say falls on deaf ears so keep the feedback coming.

Cheers
Paul