I'm having a big hassle with these guys regarding a problem with my account balance. Their livechat tries to pawn me off by telling me to contact phone/email support to solve things, and the phone/email support doesn't seem to have the faintest idea what the problem is, no matter how many times I explain it to them. I've just been going around in circles with these people.
Does anyone have contact info for a VIP host or support manager here, or is there an affiliate who wouldn't mind dropping them a line on my behalf? Playtech's inquiry form is down, Bryan's out of town, and I'd rather avoid the drama of a thread in the complaint forum if I can just get this resolved quietly behind the scenes.
Feel free to either send me a private message or post a reply here. Thanks in advance.
Does anyone have contact info for a VIP host or support manager here, or is there an affiliate who wouldn't mind dropping them a line on my behalf? Playtech's inquiry form is down, Bryan's out of town, and I'd rather avoid the drama of a thread in the complaint forum if I can just get this resolved quietly behind the scenes.
Feel free to either send me a private message or post a reply here. Thanks in advance.
