Hi all, I have had a search on the site but can only find information on Leomonaco.
I made an account on 24monaco and deposited £150 and didn’t accept or use any bonuses. Won a few bets on the sports book and since tried to withdraw £1000. The withdrawal part of the site was hidden until verification, fair enough so I sent the documents and became fully verified within 24hours. The max withdrawal is £500 so I did this twice, both processed and accepted within 24 hours. This is where my problem begins, the site says up to 5 business days for bank transfer payments, my first withdrawal was accepted on the 18.11 yet I’ve still not received anything. The customer service have been friendly to be fair always replied and being polite but when I asked about where my payment was they said that the first payment sometimes takes longer than the 5 business days due to coming from foreign banks with different currencies. Do I keep waiting and believe this or do you think I’ll even be paid? As it has now been 7 business days and still nothing.
Thanks
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I made an account on 24monaco and deposited £150 and didn’t accept or use any bonuses. Won a few bets on the sports book and since tried to withdraw £1000. The withdrawal part of the site was hidden until verification, fair enough so I sent the documents and became fully verified within 24hours. The max withdrawal is £500 so I did this twice, both processed and accepted within 24 hours. This is where my problem begins, the site says up to 5 business days for bank transfer payments, my first withdrawal was accepted on the 18.11 yet I’ve still not received anything. The customer service have been friendly to be fair always replied and being polite but when I asked about where my payment was they said that the first payment sometimes takes longer than the 5 business days due to coming from foreign banks with different currencies. Do I keep waiting and believe this or do you think I’ll even be paid? As it has now been 7 business days and still nothing.
Thanks
See Related Threads:
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