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Question Anyone else had problems with the SuperLenny Xmas Calendar?

Discussion in 'Online Casinos' started by brianmon, Dec 3, 2015.

    Dec 3, 2015
  1. brianmon

    brianmon Meister Member webby mm4

    Occupation:
    self-employed
    Location:
    uk
    It seems like i'm getting the offers a day early.

    Last night I was looking to make a deposit, so i checked out superlenny's calendar, after clicking around the boxes, I finally found one with an offer 'Deposit £60 for 100 freespins on Immortal romance' which I though was too good to miss. So I made the deposit, and unfortunately, eventually lost it.

    I signed in this afternoon and there were 50 freespins on pyramid waiting for me. So I contacted chat, who insisted that was yesterdays offer and today's offer is 100 free spins on IR for £100 deposit !!!! and i should just clear my cache etc

    So I cleared everything and checked my Calendar today and get a different offer to what CS are saying.

    If i click on 'open today's gift' it says the offer has expired.

    Anyone else had problems with the SuperLenny Xmas Calendar?: ScreenHunter_236 Dec. 03 14.44.jpg,Dec 3, 2015

    So, again I clicked on all the other boxes to find a working one

    Anyone else had problems with the SuperLenny Xmas Calendar?: ScreenHunter_235 Dec. 03 14.35.jpg,Dec 3, 2015

    Which offers me a reload bonus !!!! So I assume the reload bonus is tomorrow.

    Even checking the T&C for each offer, it just says the offer is only valid for the stated day. It doesn't actually state a day or date.

    So I made the deposit, in good faith, for £30 worth of IR freespins Not £5 worth of pyramid.

    And I'm convinced it said a deposit of £60, not £100, I'm assuming someone changed that, just before, or just after it actually went live today.

    I emailed the screenshots to CS a couple of hours ago. but they haven't bothered acknowledging the email, let alone reply to it.

    Maybe someone who's a customer of SuperLenny can try their Calendar, to see what offer they get today
     
  2. Dec 4, 2015
  3. fun4all

    fun4all Senior Member

    Occupation:
    .
    Location:
    .
    It doesn't work for me either bud, just like you describe
     
  4. Dec 4, 2015
  5. Erik

    Erik I-Gaming Industry Representative

    Occupation:
    Affiliate Director
    Location:
    Tel Aviv
    Hey Buddy

    Will take a look at it right away, seems like something might be off.

    Regards
    Erik
     
  6. Dec 4, 2015
  7. Erik

    Erik I-Gaming Industry Representative

    Occupation:
    Affiliate Director
    Location:
    Tel Aviv
    Ok looks like the team already was aware of this, Brianmon i will PM your for details

    Regards
    Erik
     
  8. Dec 4, 2015
  9. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK
    Doesn't do anything at all in Chrome on my mobile.
     
  10. Dec 4, 2015
  11. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    It states not available or something, than you have to find the box, Than unsure if its right,

    I received email yestoday and today spins on IR, I was first told I am not entitled to them as I took a 100% I got from snailmail but on that flyer it clearly states to check the calendar? After along chat It turns out I am aloud the spins, My inbox on lenny sais you have 20 free spins click here,Only for it to open a new casino window,

    I was told to come back in 1 hour after asked to clear cookie etc :eek: A few hours passed and still not there,I was asked to check NRVNA I said I have trouble open that game, So tried diffrent browser, Than on mobile, I was than ask to check xmax flowers and free spins was on there, Far cry from IR spins fort what I deposit for?

    Over 1hr on chat and given nothing but rubbish, I know they do there best but there was no need for all that, Someone should of known what was going on, Would of saved me and the host alot of time and bother

    Anyone else had problems with the SuperLenny Xmas Calendar?: Screenshot 2015-12-04 14.19.47.jpg,Dec 4, 2015
     
  12. Dec 5, 2015
  13. jjezebel37

    jjezebel37 Meister Member mm1

    Occupation:
    sales/marketing
    Location:
    Belfast (Northern Ireland)
    Deposited yesterday for free spins in Immortal Romance today, they are not there and chat is not there. I sent an email but no reply as yet.
     
    1 person likes this.
  14. Dec 5, 2015
  15. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Check xmas flowers
     
    1 person likes this.
  16. Dec 5, 2015
  17. jjezebel37

    jjezebel37 Meister Member mm1

    Occupation:
    sales/marketing
    Location:
    Belfast (Northern Ireland)
    Thanks, they were there :)

    £2.19
     
    1 person likes this.

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