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anyone else? (GUTS error)

Discussion in 'Online Casinos' started by dionysus, Jun 23, 2015.

    Jun 23, 2015
  1. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Just seeing if it's me.

    anyone else? (GUTS error): gut.JPG,Jun 23, 2015
     
  2. Jun 23, 2015
  3. xxshepxx

    xxshepxx Senior Member PABnononaccred MM

    Occupation:
    mechanic
    Location:
    United Kingdom
    I blocked my account there about 6 months ago, and keep getting emails telling me I have freespins, I complained several times, but seems they just want to try and entice me back.

    But no, the site is showing up okay here.
     
  4. Jun 23, 2015
  5. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Cheers. Eventually loaded.
    By the way, there's 2 reps here you can pm regarding unwanted emails. :thumbsup:
     
  6. Jun 23, 2015
  7. xxshepxx

    xxshepxx Senior Member PABnononaccred MM

    Occupation:
    mechanic
    Location:
    United Kingdom
    I spoke to someone on live chat last night after getting another e-mail yesterday, they assured me it won't happen again :thumbsup:

    Will give them the benefit of the doubt, I read they were having some tech issues, so it's not really a massive deal.
     
    1 person likes this.
  8. Jun 23, 2015
  9. PCJACKPOT2008

    PCJACKPOT2008 Senior Member

    Occupation:
    Pokerplayer
    Location:
    Sweden
    Back up now but has anyone gotten the freespins for the survey last week?
     
  10. Jun 23, 2015
  11. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Missed that. :( But I'm still hopeful on the box checked 'GUTS hoodie'. :p
     
  12. Jun 23, 2015
  13. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    what was the free spins on?
     
  14. Jun 23, 2015
  15. PCJACKPOT2008

    PCJACKPOT2008 Senior Member

    Occupation:
    Pokerplayer
    Location:
    Sweden
    E-mail didn't say. Just that they would be credited before 6 pm tonight.
     
  16. Jun 23, 2015
  17. AintWon1967

    AintWon1967 Experienced Member

    Location:
    Canada
    I received an email from Guts this morning saying thanks for participating and was credited the free spins (50 spins on Starburst), but I have a family member who did the survey and they did not get an email or spins.

    Support told them they were not on the list as having completed the survey but were given 20 token free spins on Starburst in the end.

    Connie
     
  18. Jun 23, 2015
  19. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    It's odd. I don't receive GUTS emails any more though play regularly. I don't even generally receive the receipts anymore. I'd def have taken part for the spins - and probably just for kicks.
     
  20. Jun 23, 2015
  21. AintWon1967

    AintWon1967 Experienced Member

    Location:
    Canada
    Since they migrated, I have not received any deposit receipts to my email. I just assumed they don't send them anymore.

    You should check on why you don't get emails, I get the usual 2 email reminders every week about deposit on Monday for Tuesday free spins and also Deposit Thursday for Friday/ Saturday/ Sunday deposit spins.

    Connie
     
    1 person likes this.
  22. Jun 23, 2015
  23. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants

    I just been told i not on the list and theres been no errors? I am 99.9 sure I took it and took screen shots, Only problem delete alot of stuff only yestoday
     
  24. Jun 23, 2015
  25. AintWon1967

    AintWon1967 Experienced Member

    Location:
    Canada
    There must have been some kind of error with the survey and Guts doesn't realize yet. It seems like a few people did not get their spins in this thread so far.

    My sister 100% took the survey, but who is going to take screen shots of the different pages of answers to a survey to prove they did it.

    Keep on them until they give you some free spins- my sister has definitely complained earlier today there had been an error and she did not get credited, so hopefully if enough people contact them who did the survey and didn't get the email and spins, they will realise there is a problem.

    Connie
     
    1 person likes this.
  26. Jun 24, 2015
  27. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    CS would not have none of it, Reckon that there side is working all good, I said I had screen shot and they asked me to upload it, Unfortunately I delete alot of stuff yesterday and may have gone, But your right who has time to copy screen and wasting more time by uploading stuff ect, Now I am getting pretty annoyed with bonus ect not going on to accounts, across a number of sites, Its starting to become a joke, send us screen shots, forward email, delete cookies, log off and on,

    How would they feel If I start telling them that there wrong and to reboot all there servers and disconnect phone lines and jump up and down with hands behind there back lol,


    Was not born yesterday low I cannot say much about alot of CS
     
  28. Jun 24, 2015
  29. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK
    Survey? Didn't get anything about that. Considering I spend quite a lot of money with them I'm frankly a bit irritated by that.

    Guess I'll bear it in mind when I'm choosing where to spend my money in future. Don't want my views? Guess you don't want my cash either.
     
    1 person likes this.
  30. Jun 24, 2015
  31. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    To be fair, for all we know, it went out to a select group (for a cross-section) and may have been solely up to the marketing dept. I don't imagine it was a slight in anyway, but either, as mentioned, select players, or a technical glitch.
     
  32. Jun 24, 2015
  33. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK
    Sure, that's probable but I'm losing faith in them a bit now.

    Their birthday promo weeks I deposited loads, didn't even get a handful of extra spins beyond those we all got; heir withdrawals went from an hour or two to in some cases > 12, hadn't improved that much last time I made one and hardly a word said about it.


    Also, withdrawal to Neteller cost £1.83 prior to migration. Now its £2.50 and slower.


    Think I'll give them a miss for a bit and see what offers they come up with.
     
  34. Jun 24, 2015
  35. jumboshrimp

    jumboshrimp Experienced Member MM PABinit

    Occupation:
    chef
    Location:
    Ontario
    Got nothing from the anniversary promo, where you enter your name for prizes. Gave up on it when they migrated, no viable withdrawal method.

    Got the survey and slipped in some details about horrendous rtp% since December and I can only withdraw thru bankwire.

    And drum roll please...10 free spins starburst netted 0.00 cad
     
  36. Jun 24, 2015
  37. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    I received the survey, completed it but have heard nothing, I never know when I get spins from Guts.
     
  38. Jun 25, 2015
  39. loren

    loren Experienced Member

    Occupation:
    wild crafter/but I'm almoust good enough a video p
    Location:
    vancouver island
    did the survey

    and received 10 on starburst.....plus for some reason there was an embedded 15 more that i never knew about....
    sure I noticed a little extra lag time on withdrawals,at least there was no lag in the games.
    To me it still is one of the premier places to play,but the error (if there is one) is in my own thinking that a few deposits gives me,
    (and umpteen thousands) a chance at a descent prize...like a cruise...or a safari....wake up Loren!
     

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