I received a VIP chip and was able to make wagering and withdrew a small amount Thursday morning their time and i am still waiting to be paid.
I wrote them 28 hours after the withdrawal as i wanted to know why i hadn't been paid because they list as same day payout on their website and also here on casinomeister it says within 24 hours.
Got a reply within an hour saying they had around 100 winners from the VIP chips that were sent out and they were doing the best they could to get to my withdrawal. Then they said it would make things a bit easier if i resent my documents.
I thought fair enough and I even promptly sent them the documents they wanted even though i have been a verified member for some time now.
So now with a full day Thursday, Friday and Saturday gone already and still no payment I wrote back and it's been 12 hours with no reply.
Just wondering if anyone else is experiencing substantial delays with payouts or am i just lucky?
I wrote them 28 hours after the withdrawal as i wanted to know why i hadn't been paid because they list as same day payout on their website and also here on casinomeister it says within 24 hours.
Got a reply within an hour saying they had around 100 winners from the VIP chips that were sent out and they were doing the best they could to get to my withdrawal. Then they said it would make things a bit easier if i resent my documents.
I thought fair enough and I even promptly sent them the documents they wanted even though i have been a verified member for some time now.
So now with a full day Thursday, Friday and Saturday gone already and still no payment I wrote back and it's been 12 hours with no reply.
Just wondering if anyone else is experiencing substantial delays with payouts or am i just lucky?