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Anyone else experiencing slow cashout from Inetbet.eu?

Discussion in 'Online Casinos' started by RUSTYROO, Aug 2, 2015.

    Aug 2, 2015
  1. RUSTYROO

    RUSTYROO Senior Member

    Occupation:
    Prime minister of Laura Land :P
    Location:
    Australia
    I received a VIP chip and was able to make wagering and withdrew a small amount Thursday morning their time and i am still waiting to be paid.

    I wrote them 28 hours after the withdrawal as i wanted to know why i hadn't been paid because they list as same day payout on their website and also here on casinomeister it says within 24 hours.

    Got a reply within an hour saying they had around 100 winners from the VIP chips that were sent out and they were doing the best they could to get to my withdrawal. Then they said it would make things a bit easier if i resent my documents.

    I thought fair enough and I even promptly sent them the documents they wanted even though i have been a verified member for some time now.

    So now with a full day Thursday, Friday and Saturday gone already and still no payment I wrote back and it's been 12 hours with no reply.

    Just wondering if anyone else is experiencing substantial delays with payouts or am i just lucky? :rolleyes:
     
  2. Aug 2, 2015
  3. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    How would that make anything faster/easier? Seems to me that it'd just bog down the process with more paperwork to shuffle through. And if you were already verified, why would they want your documents again? Sounds like the US government.
     
    7 people like this.
  4. Aug 2, 2015
  5. RUSTYROO

    RUSTYROO Senior Member

    Occupation:
    Prime minister of Laura Land :P
    Location:
    Australia
    I know. At the risk of sounding like a South Park character I smelt shenanigans but was willing to give benefit of doubt and willing to comply with their request.

    It's now been almost 74 hours since i placed the withdrawal and still no response from the last email i sent them yesterday either.
     
  6. Aug 2, 2015
  7. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Didn't they just come out and say that they did process weekend withdrawals for EU customers, or am I thinking of another casino?
     
  8. Aug 2, 2015
  9. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    They never been known for fast payments. :rolleyes:

    To my knowledge, although i haven't played there in the last 2 years, they do not process withdrawals on weekends. Hence, you should get paid tomorrow.
     
  10. Aug 2, 2015
  11. RUSTYROO

    RUSTYROO Senior Member

    Occupation:
    Prime minister of Laura Land :P
    Location:
    Australia
    This is from their eu website
    And this is from the regular inetbet

    Cant imagine inetbet.eu not offering the same time frame as the regular inetbet.

    And also Inetbet.eu is listed here at casinomeister as having weekend cashouts and payouts within 24 hours.
     
  12. Aug 2, 2015
  13. stokes

    stokes Experienced Greenhorn

    Occupation:
    Sorcerer
    Location:
    Springfield
    I am also waiting for a withdrawal from that promo since Thursday, though not from the free chip, but the 75% bonus offer. I hope I will get paid soon as it is a bigger sum (1700 EUR).
    I was also contacted for verification even though I was paid similar sum (1000 EUR) a couple of months ago.

    I will contact Inetbet's Casinomeister rep if no news on Monday.
     
    1 person likes this.
  14. Aug 2, 2015
  15. RUSTYROO

    RUSTYROO Senior Member

    Occupation:
    Prime minister of Laura Land :P
    Location:
    Australia
    I guess it's good that it's not just me but not good if you know what i mean :(

    I shot support another email a few hours ago and no reply again today either.

    I have really had enough of the lack of support from these guys and what feels like them picking and choosing emails to respond to.

    I was tempted never to play there again after the last time i contacted them back in January (http://www.casinomeister.com/forums/showthread.php?t=65435&p=665308#post665308) where it seemed i only got a response once i posted on here, over 48 hours after trying to get a reply from support.

    Live and learn i guess. Consider me taught now. :oops:

    I hope we both get paid soon. lol there needs to be a little smiley icon with fingers crossed for this forum, it would really get a workout. :)
     
    1 person likes this.
  16. Aug 2, 2015
  17. Seaman63

    Seaman63 Experienced Member PABnononaccred

    Occupation:
    IT related
    Location:
    Germany
    Same here, I won on that VIP Chip, at thursday and got the paperwork runaround. They did not accept the Utility bill I sent them without explaining the reason. Now silence and no payment yet. Yesterday I found my cashout "rejected" instead of "pending".
     
    1 person likes this.
  18. Aug 2, 2015
  19. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK
    I hate this casino. Talk about backwards. Someone needs to inform them that it isn't 1997 anymore and they're a kick in the arse off 20 years behind most of the competition in any way you look at what they have to offer and how they do it.

    Take your money elsewhere and don't go back. That'll male them buck their ideas up or go bust. Either way is a winner.
     
    4 people like this.
  20. Aug 2, 2015
  21. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    I remember that i did get paid always within 24 hours at inetbet.com (different than eu?), but i think once or twice i wrote them an e-mail that they "promise same day cashouts" on their website shortly before the day was done ;-)
     
    1 person likes this.
  22. Aug 2, 2015
  23. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Played there 2 weeks and made like 4 small deposits.
    Cashed a small amount,took like 5 days to complete to my e-wallet. :what:
    Also came to the conclusion RTG is not my software,what an utterly boring slots.
    Closed my account.
     
    1 person likes this.
  24. Aug 3, 2015
  25. RUSTYROO

    RUSTYROO Senior Member

    Occupation:
    Prime minister of Laura Land :P
    Location:
    Australia
    This is all very unbecoming behavior for such a highly praised accredited casino imo.

    No reply to the email i sent to them yesterday either.

    They can't say they don't receive my emails, as they replied to the original email i sent them that was sent from the same email address and same PC.

    In every email i have been nothing but polite except maybe a little disappointed. Even if some emails are a bother to them they should still have the courtesy of replying seeing isn't that their job in the first place? :confused:

    Ignoring the problem only makes you look shady and frustrates the hell out of players left in the dark.:mad:
     
  26. Aug 3, 2015
  27. RUSTYROO

    RUSTYROO Senior Member

    Occupation:
    Prime minister of Laura Land :P
    Location:
    Australia
    My withdrawal was just now paid to my ewallet.... 5 days later.

    They now have one less player to give piss poor customer support to as i wont be back. ;)

    I hope you have been paid now too, stokes and Seaman63.

    I had to laugh at this though on the bottom of the Payout Processed email...

    ( just don't expect a reply)
     
    2 people like this.
  28. Aug 3, 2015
  29. Seaman63

    Seaman63 Experienced Member PABnononaccred

    Occupation:
    IT related
    Location:
    Germany
    Nope ! Assuming they Need a few more days to read my Utility bill.;)
     
  30. Aug 3, 2015
  31. stokes

    stokes Experienced Greenhorn

    Occupation:
    Sorcerer
    Location:
    Springfield
    Same here.:(
     
  32. Aug 3, 2015
  33. Seaman63

    Seaman63 Experienced Member PABnononaccred

    Occupation:
    IT related
    Location:
    Germany
    I just checked cashier, They rejected it again without any notification.
     
  34. Aug 3, 2015
  35. Rimaklan

    Rimaklan Dormant account

    Occupation:
    finance
    Location:
    Latva
    Same problem here. Made my first withdrawal on Friday evening. I sent several emails, including verification documents, which got ignored. When I requested a callback on Monday, they finally replied promising to process my withdrawal soon as possible. Still no update.
     
  36. Aug 3, 2015
  37. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    absolutely unacceptable, especially because they're still advertising same day payouts, i think stuff like this should immediately be adressed or the accreditation must be i. risk!



    Anyone else experiencing slow cashout from Inetbet.eu?: image-4009503197.jpg,Aug 3, 2015
     
    2 people like this.
  38. Aug 4, 2015
  39. Rimaklan

    Rimaklan Dormant account

    Occupation:
    finance
    Location:
    Latva
    Updates anyone? For me its still pending, no reply from support, no reply from Tom.
     

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