They stated that my photo ID that I faxed was too dark and they couldn't see my birth date...
Funny isn't it, how people who've said the same exact thing about the very first fax that they send out. Either get a better fax machine (I'm talking about the casino's end of course), or just let all the customers know it's a part of your waste time process. You might as well just say, it'll take a month, instead of getting people to run around having to fax and re-fax their information.
I was talking to one of their tel. reps. (very nice gentleman who works at the headquarters of that little operation based out of Quebec) told me that I was entitled to a bonus from a previous deposit (one that went unclaimed) over at Flamingo. He told me that I could cash-out at anytime without any playthrough. I said, "Thank you." He then said again with a slight pause, "You can cash-out at any time... ahem". Well, I should have taken that as a hint. Maybe he didn't mean that... well, I'll never know.
I'm originally from Canada, and I'm surprised that there are so many casino's that fall under the "bad" description which are based there (not including Maple). I would think that the standards there would be held-high, and they would investigate and eliminate some of these operations.