Question Any Redbet rep replaced Andy?

lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
Hi guys,

Is there any Redbet rep still active on this forum?
I can still see Redbet Andy in the casino info so this is not valid anymore.
I would like to contact the rep if there is any.

Thanks for your help guys.

Mark.
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
I agree this need to be updated :) i was looking fr him as well the other day, but once i found him i saw he hasnt logged on for 6 days so figure i email support to fix my issue, as that would probably be a quicker solution :)
 

lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
Thanks Redbet-Alex

Hey guys,

PM'ed Alex and got response within the day and my query/issue was resolved.
I had a rather bad run on Untamed Eagle and League of Fortunes,both with a session where free spins were abscent for over 1000 spins and even after that when they came in quicker the pays were not great.
And I got a nice compensation for that.

So for that thumbs up and a thanks to Redbet!
Also the lag I had on their casino last week was completely gone. :thumbsup::thumbsup:
 

Finn

Dormant account
Joined
Nov 2, 2013
Location
Finland
I agree this need to be updated :) i was looking fr him as well the other day, but once i found him i saw he hasnt logged on for 6 days so figure i email support to fix my issue, as that would probably be a quicker solution :)

If they have e-mail notification for new private messages, as all reps should have, rep might respond almost immediately even if he or she hasn't been logged in for a while.
 

Redbet-Adam

Dormant account
Joined
Nov 12, 2013
Location
Malta
If they have e-mail notification for new private messages, as all reps should have, rep might respond almost immediately even if he or she hasn't been logged in for a while.

That's right.

I'm sorry guys I haven't been as active as Andy in here (not the easiest guy to replace ;)). Just send a PM if you have any queries and you should have a reply shortly.
 

incrediblestuff

SearchingForTheHolyGrail!
webmeister
CAG
Joined
Mar 22, 2010
Location
Mostly the Netherlands
I have dealt with Alex a few times, and although he is/was not as present as Andy (indeed a guy hard to replace) so far my impression of him is that he is just as professional, helpful and friendly as good 'ole Andy!

Wish Redbet would go on and add some WMS games soon, i understood that they were coming anytime soon?
That would make it twice as interesting in my book!
Feel free to chime in here Alex:)
 

Redbet-Adam

Dormant account
Joined
Nov 12, 2013
Location
Malta
I have dealt with Alex a few times, and although he is/was not as present as Andy (indeed a guy hard to replace) so far my impression of him is that he is just as professional, helpful and friendly as good 'ole Andy!

Wish Redbet would go on and add some WMS games soon, i understood that they were coming anytime soon?
That would make it twice as interesting in my book!
Feel free to chime in here Alex:)

That's right. Since we're now a part of Bonnier Gaming, who already have an agreement signed with WMS, we just need to solve a few practical issues before they can be implemented and added to our game list :thumbsup:
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
That's right. Since we're now a part of Bonnier Gaming, who already have an agreement signed with WMS, we just need to solve a few practical issues before they can be implemented and added to our game list :thumbsup:

I don't care about any WMS games but I want to play in USD. Can I do that yet?
I was told October 2013... :rolleyes:
 

AndyB-MrGreen

Dormant account
Joined
Dec 12, 2013
Location
Malta
Alex can't login at the moment by the way, something blocking CM from their office for some bizarre reason (happens sometimes based on servers and sites in particular countries). He spoke to me on Skype to see if I could get in so I thought I'd leave a cheeky message on his thread.
I'm sure he'll be with you as soon as possible.
:thumbsup:
 

Redbet-Adam

Dormant account
Joined
Nov 12, 2013
Location
Malta
I don't care about any WMS games but I want to play in USD. Can I do that yet?
I was told October 2013... :rolleyes:

Unfortunately not, so you'll have to hang on a little more ;) But the plan is (for real now) to implement multi-currency this year.
 

Redbet-Adam

Dormant account
Joined
Nov 12, 2013
Location
Malta
Can you give an estimate as to when we could expect them Alex?

I managed to get hold of a VPN so I could access CM again, seems like some server issue as Andy said.

Exact time for putting them live hasn't been decided but an estimation would be this summer, if I can be that vague.
 

AndyB-MrGreen

Dormant account
Joined
Dec 12, 2013
Location
Malta
I managed to get hold of a VPN so I could access CM again, seems like some server issue as Andy said.

Exact time for putting them live hasn't been decided but an estimation would be this summer, if I can be that vague.

Blimey look who it is. The Scarlet Pimpernel!
:D
 

Eric

Accredited Casino Representative - Redbet
Joined
Mar 20, 2014
Location
Malta
New Rep

In case you didn't see my hello in the introduction section, you can always contact me via PM if you need help or have questions regarding Redbet!
 
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