any issues contacting slotsmagic?

Budgie666

Newbie member
PABrogue
Joined
Jun 14, 2016
Location
Great yarmouth
Good morning all ; has anyone had any issues concerning contacting anyone at slotsmsgic ? I only ask as want to make a considerable withdrawal and sent in proof of ID etc via the website but I’ve had nothing back . This was two days ago . Tried using live chat but it’s just a bot , emailed , no reply . !! Is this usual for this casino ?
 

cncas2123

Ueber Meister
Joined
May 23, 2015
Location
Belfast
Good morning all ; has anyone had any issues concerning contacting anyone at slotsmsgic ? I only ask as want to make a considerable withdrawal and sent in proof of ID etc via the website but I’ve had nothing back . This was two days ago . Tried using live chat but it’s just a bot , emailed , no reply . !! Is this usual for this casino ?
I think its part of Skill on Net and support is non existent now with them. Livechat equates to a response usually 2 days later and emails the same, so dont be expecting anything to happen in a hurry with them.
I would have played a fair bit with them in the past but gave because there was no access to support if there was an issue.
 

paul7388

Ueber Meister
MM
Joined
Jan 8, 2014
Location
glasgow scotland
Good morning all ; has anyone had any issues concerning contacting anyone at slotsmsgic ? I only ask as want to make a considerable withdrawal and sent in proof of ID etc via the website but I’ve had nothing back . This was two days ago . Tried using live chat but it’s just a bot , emailed , no reply . !! Is this usual for this casino ?
You could try and PM the Rep Krystal for them she was online earlier this morning and see if she can help you.

@EGO
 

Budgie666

Newbie member
PABrogue
Joined
Jun 14, 2016
Location
Great yarmouth
I think its part of Skill on Net and support is non existent now with them. Livechat equates to a response usually 2 days later and emails the same, so dont be expecting anything to happen in a hurry with them.
I would have played a fair bit with them in the past but gave because there was no access to support if there was an issue.
Thanks for the reply , I wonder why they have little or no support as most have . Hopefully I will hear something back soon . I always worry a wee bit when trying to withdraw for the first time from a casino. As I have been scammed on a couple of occasions
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Why i stopped playing there
Very slow or none exist support
My top priority when chosing a casino
 

Budgie666

Newbie member
PABrogue
Joined
Jun 14, 2016
Location
Great yarmouth
Why i stopped playing there
Very slow or none exist support
My top priority when chosing a casino
I suppose what I really want to know is will my winnings actually reach me ? Just quite pessimistic these days . But seeing they are an accredited casino on here kind of reassures me
 

greylady

A greyhound loves you more than you love yourself!
Joined
Jan 30, 2017
Location
Scotland
I suppose what I really want to know is will my winnings actually reach me ? Just quite pessimistic these days . But seeing they are an accredited casino on here kind of reassures me
They are slow paying but I would imagine you will get it. Also if you won on Friday, start of the weekend, it probably won't be processed until at least Monday.

Another one here that stopped playing with them but sure you will get your money in the end, have patience and DON'T play it back.
 

EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
I suppose what I really want to know is will my winnings actually reach me ? Just quite pessimistic these days . But seeing they are an accredited casino on here kind of reassures me
PM me your username and i will check for you
 

Budgie666

Newbie member
PABrogue
Joined
Jun 14, 2016
Location
Great yarmouth
They are slow paying but I would imagine you will get it. Also if you won on Friday, start of the weekend, it probably won't be processed until at least Monday.

Another one here that stopped playing with them but sure you will get your money in the end, have patience and DON'T play it back.
Well I have played a bit back whilst waiting for confirmation I can withdraw . All documentation has been verified but I still can’t ??? Tried logging in and can’t do that now so I have no idea what’s going on
 

Budgie666

Newbie member
PABrogue
Joined
Jun 14, 2016
Location
Great yarmouth
Well I have played a bit back whilst waiting for confirmation I can withdraw . All documentation has been verified but I still can’t ??? Tried logging in and can’t do that now so I have no idea what’s going on
All sorted thanks all .should be no more issues withdrawing in future . Special thanks to ego
 

pandagal

Newbie member
Joined
May 12, 2022
Location
Wisbech
PM me your username and i will check for you
Could I jump in on this opportunity as I have the same problem.
Registration was on Monday evening and all documentation was verified on Tuesday early hours.
I have email slots magic 3 times and tried messaging them on live chat which isn’t live at all.
My withdrawal has been pending for 3 days now. Could you offer any help please?
 

EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Could I jump in on this opportunity as I have the same problem.
Registration was on Monday evening and all documentation was verified on Tuesday early hours.
I have email slots magic 3 times and tried messaging them on live chat which isn’t live at all.
My withdrawal has been pending for 3 days now. Could you offer any help please?
yes i can help but you need to PM me your username, not a lot i can do without it
 

EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
I am not saying anything yet but I now have your username I will investigate for you
i will reply by PM and not in open forum
 

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