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Answers from reps and casinomeister

Discussion in 'Forum Suggestions, Announcements, & Feedback' started by winnie77, Apr 28, 2010.

    Apr 28, 2010
  1. winnie77

    winnie77 On a Break

    Occupation:
    administrative/office
    Location:
    Norway
    Just wonder; when can I expect to get answer at my PM I have sent to Casinomeister and the reps of Betway and Unibet?

    There are no place I can find any answer for this issue.. So I miss that.
     
  2. Apr 28, 2010
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    There is no fixed time for such things. For your average rep a few days is normal, a week maybe if they're not particularly active on the boards. Rogues often never reply.

    As far as a PM to the Casinomeister goes he's a busy guy, he'll get to you when he can.
     
  4. Apr 28, 2010
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Hey winnie77,

    You only PMd me last night at 1055 pm - and three hours later you're wondering when I'll respond? Sorry, I'm usually asleep by then :D

    Both Betway and Unibet reps are in the forum today. So if they aren't overwhelmed with whatever, I'm sure they'll get to you soon.

    The best time to try to contact people are morning hours M-F Central European working hours time.
     
  6. Apr 28, 2010
  7. winnie77

    winnie77 On a Break

    Occupation:
    administrative/office
    Location:
    Norway
    Actually I didn`t expect your answer until to the weekend..

    I sent a PM to Unibet reps. last year and didn`t got any answer before after some weeks.

    I just asked here if somebody knew, because I couldn`t find anything about..

    It was not my intention to critisize you :)
     
  8. Apr 28, 2010
  9. betway support

    betway support Dormant account

    Occupation:
    Casino Manager
    Location:
    London
    Rely

    Hi Winnie77,

    I saw you posted on my wall so no notification was received.
    I did send you a reply 1st thing this morning when I saw your message.

    The best would be to send a PM so I would get a notification of the message.

    Just to confirm, did you receive my reply?

    Regards,

    Betway Support
     
  10. Apr 29, 2010
  11. winnie77

    winnie77 On a Break

    Occupation:
    administrative/office
    Location:
    Norway
    Yes, I got the message from Betway. Thank You!

    I just tried to get a feedback here to the forum, but I think that has been misunderstood..
     
  12. Apr 29, 2010
  13. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I'm not that busy :p

    No criticism taken - no worries ... :thumbsup:
     
    1 person likes this.

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