Answers from reps and casinomeister

winnie77

On a Break
Joined
Dec 6, 2008
Location
Norway
Just wonder; when can I expect to get answer at my PM I have sent to Casinomeister and the reps of Betway and Unibet?

There are no place I can find any answer for this issue.. So I miss that.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
There is no fixed time for such things. For your average rep a few days is normal, a week maybe if they're not particularly active on the boards. Rogues often never reply.

As far as a PM to the Casinomeister goes he's a busy guy, he'll get to you when he can.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Just wonder; when can I expect to get answer at my PM I have sent to Casinomeister and the reps of Betway and Unibet?

There are no place I can find any answer for this issue.. So I miss that.
Hey winnie77,

You only PMd me last night at 1055 pm - and three hours later you're wondering when I'll respond? Sorry, I'm usually asleep by then :D

Both Betway and Unibet reps are in the forum today. So if they aren't overwhelmed with whatever, I'm sure they'll get to you soon.

The best time to try to contact people are morning hours M-F Central European working hours time.
 

winnie77

On a Break
Joined
Dec 6, 2008
Location
Norway
Actually I didn`t expect your answer until to the weekend..

I sent a PM to Unibet reps. last year and didn`t got any answer before after some weeks.

I just asked here if somebody knew, because I couldn`t find anything about..

It was not my intention to critisize you :)
 

betway support

Dormant account
Joined
May 23, 2008
Location
London
Rely

Hi Winnie77,

I saw you posted on my wall so no notification was received.
I did send you a reply 1st thing this morning when I saw your message.

The best would be to send a PM so I would get a notification of the message.

Just to confirm, did you receive my reply?

Regards,

Betway Support
 

winnie77

On a Break
Joined
Dec 6, 2008
Location
Norway
Yes, I got the message from Betway. Thank You!

I just tried to get a feedback here to the forum, but I think that has been misunderstood..
 
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