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Another top game casino GrandLuxe Casino

Discussion in 'Online Casinos' started by cheetahwind, May 9, 2012.

    May 9, 2012
  1. cheetahwind

    cheetahwind Wind Blade Maker MM

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    So apparently the top game epidemic isn't going to stop anytime soon.
    I just went into Live Chat and asked a few random questions, the whole story will be posted in American the Beautiful, but I will summarize a few things that I'm willing to share outside of that venue.
    They subject to you to the usual if you deposit under $249 rule, you get a 10x max cashout.
    Also there bonuses aren't cashable, and what not, plus a $50 wire transfer fee, $100 wire minimum.
    My suggestion, as usual, there are way better places to play. Unless if you don't mind only being able to cashout 10x of whatever you deposit.
     
  2. May 9, 2012
  3. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    .

    Hi there :D


    Yes, players should stay far away from Topgame based casinos. Topgame as a supplier, and most of the casinos who are powered by Topgame are a joke.

    I know you guys don`t have many options, but it is better to use accredited US friendly casinos instead of supporting this ridiculous gang of unreliable casinos.
     
    3 people like this.
  4. May 9, 2012
  5. cheetahwind

    cheetahwind Wind Blade Maker MM

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    Well what entertains me as a whole with these guys. Is the fact so far every new Top Game that I have seen that has opened. Still offer Vanilla Visa as a deposit option. Which has officially shut down processing transactions for anything outside of the US. Yet they still claim it as an option.
    I'm always just curious, as to what fool has decided to overstep there boundaries and process inside of the US.
    Yet per a conversation I had with them, all there doing is using the same structure and same processors as everyone else. So my major question to them as always is, why do you advertise that you take Vanilla Visa when really they don't work outside of the US.
     
  6. May 10, 2012
  7. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    The only thing that 'TopGame' are on TOP of is their ability to shaft players...

    Nate
     
    6 people like this.
  8. Jul 8, 2012
  9. Diane

    Diane Ueber Meister PABnoaccred

    Occupation:
    Consultant - HR
    Location:
    WI

    As in the past, my experience is totally different. I play at two different Top Game casinos; Winward and Diamond VIP. Still get paid once a week when I win, bonuses are fully cashable, and good incentives. I know I am a higher roller than some here -- but treatment at both of these independent Top Game platform casinos has been good.

    FWIW,

    Diane
     
  10. Jul 8, 2012
  11. weplant

    weplant Meister Member

    Occupation:
    own nursery
    Location:
    napa, ca
    I have to agree with Diane..I play at Winward now and then..They do not have a max cashout (unless it is free money)..They used to have a 10x's playthrough requirement, now they have gone up to 20 or so..It does take a bit to get your money , but they tell you that up front, but I have always
    gotten payed..
     
  12. Jul 8, 2012
  13. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Hi Diane

    I notice your experience thus far with grand luxe hasn't been stellar.

    Aren't you more than a little uncomfortable that an ex-diamondvip employee (which I believe they are, or possibly still work for them but wanting to suggest they don't) can take all of your personal data, including I venture to say your deposit history (they wouldn't be calling $20 a day players), and use it to poach you over to a new venture?

    IMO any casino that limits withdrawals when no bonus is taken is an absolute disgrace to the industry, and even more so when they treat high rollers like yourself like gold at the same time. I've always respected your personal freedom to play wherever you wish, even though I think supporting them does other unsuspecting players and the player population as a whole no favors, but I do hope that one day you'll release that you're feeding the sharks. I just hope, as you're a friend, that you don't find out the hard way.
     
    1 person likes this.
  14. Jul 9, 2012
  15. Diane

    Diane Ueber Meister PABnoaccred

    Occupation:
    Consultant - HR
    Location:
    WI

    Nifty -
    Thanks for the response and what I know is your genuine concern for me. I appreciate both.

    I have NOT played at GrandLuxe and don't intend to ----- it was slimy the way they had my personal phone number. I asked the guy who called where he got it and he just said he had worked for a number of other casinos and knew I was a player. I just wanted to get rid of him so I told him I wasn't interested and then hung up.

    After I saw the comment here that they were part of Rome -- I went and checked my sources and "chat" -- both said it is an independent user of Top Game, not affiliated with Rome, Winward, or any other of the Top Game Licensees.

    I don't recommend Winward or Diamond VIP to members of this forum ----- there are 100 bad experiences from other respected members compared to my solo positive experience. I remain wary as I do at any site, but still playing and still getting paid every dollar owed me via weekly payouts (when I win). I got paid in full for my last very large win.....

    Diane
     
    Last edited: Jul 9, 2012
  16. Jul 11, 2012
  17. guybrie

    guybrie Dormant account webby

    Occupation:
    internet marketing
    Location:
    underground
    My comment may not be relevant for all TG brands but for many: in conversations I've had with TG employees it turns out that many/most of the brands are created for individual affiliates (hence you'll also see their portal links on the home pages). As such, there is no real "casino management" or person in charge to go to with a complaint. As long as the affiliate/casino-owner manages to funnel traffic to his site he can afford the bad press until he cuts and leaves.

    Brands can crop up and close down with ease, and you'll have an unhappy experience getting served as a customer. If you had to gamble online, RTG casinos are probably a better choice though I wouldn't smile about that either....
     

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