Another slow Casumo Withdrawal

deanus76

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Only requested a £50 withdrawal so not exactly a fortune, coming up for 13 hours now pending, These guys really need to go get advice from V/S about payout speeds. I gave Casumo another bash as I had been sent a bonus offer the other day. Great Casino really let down in payout speeds IMO.
 

Jono777

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Standard procedure is described as "within 24 hours" still a lot faster than most places these days and hardly a life time's wait is it?

We all want our winnings ASAP but c'mon moaning about 13 hours, seriously?
 
N

Nik

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13 h pending - this complain will easily make it to the top of delayed withdrawals :thumbsup::lolup:
 

deanus76

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I locked my withdrawal but it means people who dont know have 13 hours to reverse, so Yes it is a big deal actually.
 

pinnit2014

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Not necessarily the pending that irritates some folk tbh but more the fact that one minute it’s ten minutes and the next time, sometimes only hours apart, it’s 24 hours.

No biggie for me tho as you can lock etc but bit more consistency would be nice
 

colinsunderland

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That you can lock your withdrawals @ Casumo

Its pretty clear isn't it, from memory?
plenty of other casinos have much longer waiting periods, Casumo are one of the fastest.
They probably have more withdrawals to process then Videoslots seeing as they don't use the lower RTP version on any of their games.
 

Jono777

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Not finger pointing and this may not be the case here but (excluding OTT unnecessary delays) whenever I see threads such as this I mostly think

1) Player has over spent and needs dosh in general super urgently
2) Player needs withdrawal, like yesterday so he/she can redeposit and play some more (having either locked it so cannot reverse or to take up a deposit offer or such at another casino)

Like I say, no accusations but years of experience alongside similar threads has lead me to this train of thought.
 

colinsunderland

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No it isn't that clear, you have to go into your history and do it from there.
So not really hidden then as surely you would be checking your history to see if it had been processed?
It's not as if this is a surprise they have been the same for at least a year now :(
 

deanus76

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Not finger pointing and this may not be the case here but (excluding OTT unnecessary delays) whenever I see threads such as this I mostly think

1) Player has over spent and needs dosh in general super urgently
2) Player needs withdrawal, like yesterday so he/she can redeposit and play some more (having either locked it so cannot reverse or to take up a deposit offer or such at another casino)

Like I say, no accusations but years of experience alongside similar threads has lead me to this train of thought.


Not at all, I have said before about Casumo for me payout very slowly, Like I said it was only a very small deposit and withdrawal, just to see if Casumo had speed up its withdrawals since the last time I used them. And as i said i locked my withdrawal, but other people with gambling problems wont.
 

colinsunderland

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Not at all, I have said before about Casumo for me payout very slowly, Like I said it was only a very small deposit and withdrawal, just to see if Casumo had speed up its withdrawals since the last time I used them. And as i said i locked my withdrawal, but other people with gambling problems wont.

If they have gambling problems then they shouldn't be playing, it's not as if there aren't any tools to help them these days.
 

deanus76

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So not really hidden then as surely you would be checking your history to see if it had been processed?
It's not as if this is a surprise they have been the same for at least a year now :(

Where did I say it was hidden ? I had to go find it as i knew they had a lock function.
 

colinsunderland

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Where did I say it was hidden ? I had to go find it as i knew they had a lock function.

You said it wasn't clear and people might not know, yet it is.
As I say, if someone has gambling problems they shouldn't be playing anyway, and if they are chances are they would re-deposit anyway.
 

deanus76

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How many threads do we hear about people canceling withdrawals as no lock function. Its common practice, I have seen streamers do it all the time yet preach we shouldn't, are they problem gamblers ?
 

colinsunderland

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How many threads do we hear about people canceling withdrawals as no lock function. Its common practice, I have seen streamers do it all the time yet preach we shouldn't, are they problem gamblers ?

You were the one who mentioned problem gamblers?
 

deanus76

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When you request a withdrawal it should ask automatically if you want to lock it, not have to look for the option
 
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