Another Rival (Ruby Royal) practical joke!

De Beuker

Senior Member
Ok, just got this beauty of a promotion from Ruby Royal.
50 free, $1250 playthrough, $50 max. cashout and 5 minutes to clear the WR.

Kewl, I did some calculations an thought the best strategy would be a 3 reel slot at $6.- per spin.
A little over 200 spins should be possible in 5 min. time.

But here comes the fun part: The slots appeared to be limited to 0.01 coinsize as max. bet, for the 3-reels I could bet 0.75 per spin max. :eek2:

WHAHAHAHA!! Nice one! :notworthy:notworthy
 

oldtrvlagt

Dormant account
Wait a minute...they gave you that amazing offer? I thought you were bonus banned (or maybe that's the same thing):lolup::lolup:
 

De Beuker

Senior Member
Wait a minute...they gave you that amazing offer? I thought you were bonus banned (or maybe that's the same thing):lolup::lolup:
I am bonusbanned. Exept from RubyRoyal and Vegas Regal.
RubyRoyal manually lifted the ban.:D

But this is a useless promo ofcourse, you need to make 625 spins in 5 minutes on a 20 liner to complete WR.:eek:
Or 1667 spins on Bars&7's...lol..:lolup:

Impossible.
 

Roanan

Banned User - abusive flamming - misogynist
This is FRAUD

I can't play at Rival and only open the threads about them to get them marked as 'read', and remind myself to never give them my business when/if they do start allowing Canadians, but this one caught my attention.


Max bet=$2 (video slots)
WR=$1250 (625 spins)
Time= 300 seconds (including game load time)

300/625=0.48 seconds/per spin

in other words:

TWO SPINS EVERY SECOND


This is IMPOSSIBLE to achieve, therefore this promotion is FRAUDULENT
 

all4greed

Now we can do business.
Why even bother making this a timed promotion? This could be the worst bonus of the year...
 

Cant_Get_Right

Banned User
I don't even know why anyone even plays at rival. Its plan to see they are struggling for cash. There's another thread http://www.casinomeister.com/forums/online-casinos/36925-recipe-making-bad-bonus.html where another rival casino. Is running a unbeatable promotion. IMHO, all rival casino should be boycott until they can get their act together. This includes Sloto Cash, Box24, etc. One spoil apple spoils a dozen. I wouldn't even take a free chip from any of them. You the player has the power to put a stop to all this foolishness. But you refuse to. I seen more thread about rival and their problems. Than any other casino software since joining. Some players will still play rival because of this reason or that.
 

butterflyboogie

Senior Member
MM
Ruby Royal Is Decietful..Read Chat

Ruby Royal casino sent me an email regarding that they were giving me $500 to play with for 15 minutes. After that time what was left up to $100 would be given to you as a bonus if you made a deposit of atleast $25. I went on there and played and had over $300 left. I understood the bonus but when I went into the promotions to claim the $100 (knowing I would have to make a $25 deposit) there was no icon to click on, nor was the $100 left. I went to live chat and spoke with a woman name Lucy. I asked her the questions and she took FOREVER to answer. Finally she tells me that the bonus had expired. If it expired it was because she took forever to answer. I clicked on live chat within 2 minutes of the completed play. I was so irritated!! I have played at this casino so many times, but I will never play there again. Please guys, be careful...this casino is definately rogue in my eyes. I know I got irritated with her and I may appear rude towards the end, but I was so irritated at her "I don't give a flip attitude"! :mad:

Transcript of chat:

All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. The average wait is 43seconds. An operator will be with you shortly.

You are now chatting with 'Lucy'

Lucy: Welcome to Ruby Royal Casino Live Support. How may I assist you?

butterflyboogie: Hi Lucy

butterflyboogie: I am a little confused

butterflyboogie: I played the $500 free

butterflyboogie: and after the time ended I still had over $300 in my account

butterflyboogie: I understand that the max is $100

butterflyboogie: but there is nothing there

Lucy: May I have your Login name and email address please?

butterflyboogie: it took it back down to zero

butterflyboogie: butterflyboogie

butterflyboogie: butterflyboogie2u@yahoo.com

Lucy: One moment please.

butterflyboogie: and there is nothing regarding it in my promotions

Lucy: As I can see the bonus consists of two parts, The wagering requirements were met for part 1, You will be able to take 100 from your winnings to the second part.

Lucy: The second part of the bonus can be activated by making a deposit.

butterflyboogie: but where is the $100

butterflyboogie: of $25 correct?

Lucy: As soon as the second part is activated it will be added to the account, If you deposit 25 you will have 125 to play with.

butterflyboogie: I will do that now

butterflyboogie: then is there a playthrough requirement on that too?

butterflyboogie: or not?

Lucy: Now I see that the bonus expired 9 minutes ago, The deposit had to be done within the time limit of the bonus.

Lucy: My apologies for this.

butterflyboogie: what??????????????/

butterflyboogie: I just finished

butterflyboogie: and wanted to ask some questions

butterflyboogie: I just finished!!!!!!!!1

Lucy: The promotion expired at 16:57:11

butterflyboogie: I just finished the damn thing

butterflyboogie: and I contacted you

butterflyboogie: I am reporting this to casinomeister

butterflyboogie: what a freaking rip off!!!

butterflyboogie: such a scam

Lucy: I suggest you always read the terms of a bonus before playing, Especially if it is a time bonus.

butterflyboogie: I am copying and posting this conversation on casinomeister as a warning to all the others

butterflyboogie: I did read the damn rules

butterflyboogie: and I asked you a question

butterflyboogie: you were the one taking long to answer

butterflyboogie: not me!!!

Lucy: No, You did not know that a deposit had to be made.

butterflyboogie: yes I did

butterflyboogie: I told you $25

butterflyboogie: GO BACK AND READ LADY

butterflyboogie: but I did not see the $100

butterflyboogie: in the account

butterflyboogie: or in the promotions

butterflyboogie: that is why I didn't know where it was and I asked you!!!!!!!!!11

Lucy: One moment please.

Lucy: One moment please.

Lucy: As I can see you mentioned the 25 after I told you about it.

Lucy: 17:02:53] Lucy: As I can see the bonus consists of two parts, The wagering requirements were met for part 1, You will be able to take 100 from your winnings to the second part.

Lucy: [17:03:07] Lucy: The second part of the bonus can be activated by making a deposit.

Lucy: [17:03:08] butterflyboogie: but where is the $100

Lucy: [17:03:40] butterflyboogie: of $25 correct?

butterflyboogie: can you read?

butterflyboogie: I said $25

butterflyboogie: not you

butterflyboogie: I said...

butterflyboogie: of $25 correct?

butterflyboogie: if I had not read it

Lucy: Yes that is the minimum deposit at all casino's.

butterflyboogie: you know what

butterflyboogie: keep it

Lucy: But you did not know that the second part could be activated by making that deposit.

Lucy: That is what I was referring to.

butterflyboogie: I play every night in the casino

butterflyboogie: in a casino

butterflyboogie: online

butterflyboogie: and i blog just about every night on casinomeister.com

Lucy: Is there anything else I can help you with?

butterflyboogie: you will miss my play

butterflyboogie: and this is a terrible referal on you guys

butterflyboogie: believe that

Lucy: I am sorry you feel that way.

Lucy: Is there anything else I can help you with?

butterflyboogie: just to let you know

Lucy: Ok.

butterflyboogie: this will be posted at www.casinomeister.com right now

butterflyboogie: have a good day

Lucy: Ok then.

Lucy: I suggest you read the terms before playing, That would safe a lot of trouble.

Lucy: And for sure if it a time bonus.

butterflyboogie: I did read the terms Lucy

butterflyboogie: I did

Lucy: I understand you though.

butterflyboogie: there was nothing left in my account

butterflyboogie: it stated that you would get $100

butterflyboogie: if you made a $25 deposit

butterflyboogie: and the max cash out of it

Lucy: If you had read the terms correctly you would have seen that the bonus consists of two parts and that it has to be activated with a deposit and that the 100 would be available upon activation.

butterflyboogie: was 10 times the amount of the bonus

Lucy: If you had read the terms correctly you would have seen that the bonus consists of two parts and that it has to be activated with a deposit and that the 100 would be available upon activation.

butterflyboogie: when I went in there to promotions it was not there

butterflyboogie: no icon

butterflyboogie: nor was the $100 left in the account

butterflyboogie: so I IMMEDIATELY live chatted with you

butterflyboogie: and HERE WE ARE!!!

butterflyboogie: and now you are blaming me??????????/

butterflyboogie: that is ridiculous

Lucy: Is there anything else I can help you with?

butterflyboogie: no I will not waste any more time on you

Your chat transcript will be sent to butterflyboogie2u@yahoo.com at the end of your chat.
 

all4greed

Now we can do business.
I responded to you in another thread about this since I didn't know there was an actual Ruby Royal thread. So I'll just copy it here...


I've gone through this type of chat at least twice at different rivals. At one point, the rep told me to deposit 25 immediately, then when I questioned her again, she said to wait until the timed promo ran out.

The rival casinos in general don't know how to run or explain these things correctly. I can see why you didn't want to deposit 25 when the balance showed zero. Are they so powerless that no one can manually credit a $100 bonus?
 

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