AML sow no bonus casino

murf212

Newbie member
Joined
Aug 17, 2021
Hi all just new on here and this my first post. I deposited money into my new account on Friday and won some money and lost more than I won. I then got sent an EDD on Saturday morning and had complied and gave them everything that legally I could ie payslips, bank statements, partners bank statements and signed the declaration that came with it stating all information was true. The problem being is that I received an amount of money last week from my mum and they are asking for her bank statements which she will not give me and therefore can’t be sent to them. They constantly state that they will not be able to release my money without it but I have no legal access and cannot send what I do not have. Any advice on how to deal with this is greatly appreciated as I have never had to do anything like this previously. I have spoken with the rep who agreed with them and stated that there is nothing I can do without that document. As stated it is not mine to give. On the chat they stated that they can hold my funds for up to 5 years unless I produce her statements, surely this cannot be the case?
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
Drop @L&L-Jan a line - he may be able to assist.

Not sure where you are, but if you're in the UK, they can't withhold a withdrawal indefinitely unless they suspect fraud. Etc.
 

murf212

Newbie member
Joined
Aug 17, 2021
Drop @L&L-Jan a line - he may be able to assist.

Not sure where you are, but if you're in the UK, they can't withhold a withdrawal indefinitely unless they suspect fraud. Etc.
Hi yes I’m in the uk and thanks for replying, as stated spoke with him before I posted on the forums he is looking into and will get back to me
 
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murf212

Newbie member
Joined
Aug 17, 2021
ok so I have tried again to get a bank statement from my mum but she won’t do it as she doesn’t wish her details to be given to someone she has no ties to and I get that. Is there another way to prove the source of funds? Another thing I was told the threshold was at £1400, I made the withdrawal after depositing only £197, should this be subject to the EDD as it was made before the EDD was triggered, should this be withheld on this basis?
 
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