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American Grand - RESOLVED - Paid in Full!

Discussion in 'Online Casino and Poker Complaints - old section' started by paul1, Jan 10, 2006.

    Jan 10, 2006
  1. paul1

    paul1 Dormant account

    Back in October I was locked out of American Grand. I had played a 100 for 100 bonus and gave them $16,000 worth of Wagering on Pick'em Video Poker only. I cashed out at $750, and was locked out, as apparently my IP address matched someone else's in my town. But I use the cable television company as my connection, and there are 300,000 people in this town. I know other gamblers in town, as we have a cardroom and horseracing betting facility, but I do not know ANYONE who has ever played at this online site.

    Today I received a check in snail mail for the full $750.

    I had filed with Montana, received a case number, but never heard from anyone. Apparently Montana or Bryan has helped with this matter. It was a matter that troubled me and made me very leery of playing any more online casinos. But all is well, now.

    I have played in many online casinos since 2001. I can now say that I have NEVER been stiffed by anyone. I've had just a few bumps in the road. But overall, the experience has been very possitive. The highlight of my playing experience was winning a $3000 jackpot at Grand Aces several months ago, and they paid me fast. That was very exciting to me and I'll never forget it.

    I am very happy to be paid by American Grand, which is part of the Crystal Palace Group.

    This is RESOLVED, and PAID IN FULL!

    Happy New Year! :thumbsup: :)
     
  2. Jan 10, 2006
  3. paul1

    paul1 Dormant account

    Oh, I forgot to say one thing.

    WOOHOOO!!!!!! :) :) :)
     
  4. Jan 12, 2006
  5. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    You are lucky not to have been stiffed by many an RTG casino. Before I came to this forum,I had to seek help from Julie Sidwell of Gambling grumbles to help me out to get my cashouts and I only went to that site by accident. God knows how many players were screwed by these casinos in the past.
     

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