Bonus Complaint Am I correct or wrong?

What happens in this example?

I'm on $755 and playing $5 spins on a slot, I win $1000 with my last spin meeting WR, am I still maxed out to $750 only for a cashout instead of $1750?
 
What happens in this example?

I'm on $755 and playing $5 spins on a slot, I win $1000 with my last spin meeting WR, am I still maxed out to $750 only for a cashout instead of $1750?

You would be entitled to the max cashout of $750.

The main argument put forward against this view is that once the bonus is removed when WR is met, the remainder belongs to the player and is, in effect, 'real' or 'cash' money to be wagered or withdrawn. Whilst this certainly makes sense to a degree, I have never heard of it being allowed in my 10 years online.

At the end of the day, the casino has provided the player with a free chip. No deposit has been made. The casino restricts any withdrawal to a maximum of $750 as a result of that free chip. If the player meets WR with an extra $1000, that $1000 is removed to leave $750 to withdraw......if the casino were to allow the player to keep going and then cash out for $5000 (for example) there would be no point having a max cashout in the first place.

It doesn't matter if extra winnings occurred before or after the WR was met.....every single cent of any winnings accrued is a result of that free chip i.e. if the free chip had not existed, none of the winnings would either. the casino implements max cashouts to limit their exposure from awarding free money - it would make absolutely no sense at all to allow a further increase in the cashable amount.

However, if the player meets WR and only has $250 there is no restriction on further wagering up to the $750 max cashout. Again, if they end up on $3000 it makes no difference - the max cashout is still $750.

It would be nice if it worked the other way, but it doesn't and probably won't.

I would be very surprised indeed if a PAB is successful, which is why I cautioned the OP to think about it first.

The RTG system does seem a little silly, but I suspect it was implemented to prevent the racking up of large amounts of comp points given that, under the old system, the whole amount became 'withdrawable' so all wagers from that point would attract comps - the excess only being removed upon cashout, with most smart players wagering the excess off entirely for just that purpose. It would make more sense to place a restriction on any further play after the WR is met, up to the max limit....or better still the software removes your max cashout from your playable balance and submits it for withdrawal automatically with only your choice of method to be entered, and the reverse function disabled.

It might be confusing to newbs I agree, but we all had to find these things out the hard way when we began and there is only so much 'hand holding' a casino can do to prevent misunderstandings. I ,along with others in this thread, have always just accepted that 'the max is the max'. I think that most players would consider that the case when faced with max cashout chips.
 
Missing the point really.

It's deceptive to make an early "fake" adjustment whilst the player is still playing, as this can make them think the "real" adjustment has already been made, so they no longer need to cash out & redeposit.

If this was NOT done, the player would STILL know that whatever they win during that session, they WILL have to cash out in order to close out the free chip contract.

It all seems designed to CUT the amount of time the player is connected to the casino server with no chance of actually winning any more, or of making much more money for the casino. They want the player off, so other players can connect and play with fresh money. This goes against the bullshit they spew about them providing "entertainment" rather than hardcore gambling.

This view is supported by the fact that when a country is excluded from real money play, a great deal of effort goes into blocking access to "free play" too. One software provider even admitted that this was to stop players who would never be able to be converted over to real money play from taking up the resources on the server by "playing for fun".

The problem with the RTG system is that is ONLY automates what is good for the CASINO, and does NOT automate any "player protection" functions.

The removal of excess winnings DURING a single hand of Blackjack is as rogue as it gets. How on EARTH does it know how much to remove when the result of the game who's stake brought WR to completion is yet to be determined (or is the result already decided at this stage - even with the player still to make a choice, and the amount to be removed known - a bit like the old MGS bug where the balance updated BEFORE a pick was made in the bonus round).

The only way to make this even slightly fair is to display the WR counter alongside the game in play, so that the player can track how close they are to the free chip adjustment as they play, and can therefore stop betting at the right time.

The adjustment should ALSO throw a message on to the player's screen telling them to "withdraw now", and have a warning that there is no benefit to be gained from further play. WHY was this NOT done when this new system was introduced?
 
Missing the point really.

The point is the OP believes he is entitled to more than the $750 max, which under the free chip rules he is not.

What you are talking about regarding software automations that don't work very well, or are not in the players'' interest, is a valid but seperate issue IMO.

It would solve a lot of problems to have, like you say, a "WR Complete. Max Limit Reached. Excess Winnings Removed" or something like that - in addition to an 'auto withdraw' as I described earlier it would almost be foolproof (except for fools of course....).

I think we all accept by now that software providers seldom implement changes that are advantageous for the player. It's business - they want our money and like to use more and more tools to get it. Every business has to consider it's own best interests, and this doesn't always equate with the players' best interest.

As an aside, I played at Platinum Play last night and had this big upgrade happen.....grrrr.....but all the temp meters went back to 80.0 and I can't confirm this (but I'm pretty sure), the bonus progress in the TSII "Hall of Spins" went back to the start. I am almost certain I have had the feature on TSII at that casino in the past, so it should not be at the beginning. I might have to investigate that a bit more as it does appear a bit shifty.
 
I have to respectfully disagree with you Nifty.

You say basically "if there was no free chip, then he couldn't have had a balance of $750 to run up higher"

That is silly actually. If he withdrew it then redeposited it, he still has it because of the free chip, correct? So then the free chip rule, according to your logic, must be enforced until the player loses $750 back to the casino. It MUST work that way according to your logic or your argument is flawed.

Look, it seems pretty simple at this point from any common sense perspective. The OP played a free chip with a max cashout. Upon satisfying the terms of the free chip all the extra money was taken from them, leaving them with the max cashout which then is the OP's money to play, withdraw, leave in the account or whatever they wish. I agree that a PaB should be made in this case. It goes against every other term in the casino.

I understand the need to limit the casinos risk with free money. Max cashout is max cashout on all money derived from the free chip. The free chip and all extra monies were gone. No longer a free chip. If it IS considered a free chip then all subsequent deposits must also be considered part of the free chip up to $750 in losses by the player.
 
I have to respectfully disagree with you Nifty.

You say basically "if there was no free chip, then he couldn't have had a balance of $750 to run up higher"

That is silly actually. If he withdrew it then redeposited it, he still has it because of the free chip, correct? So then the free chip rule, according to your logic, must be enforced until the player loses $750 back to the casino. It MUST work that way according to your logic or your argument is flawed.

Look, it seems pretty simple at this point from any common sense perspective. The OP played a free chip with a max cashout. Upon satisfying the terms of the free chip all the extra money was taken from them, leaving them with the max cashout which then is the OP's money to play, withdraw, leave in the account or whatever they wish. I agree that a PaB should be made in this case. It goes against every other term in the casino.

I understand the need to limit the casinos risk with free money. Max cashout is max cashout on all money derived from the free chip. The free chip and all extra monies were gone. No longer a free chip. If it IS considered a free chip then all subsequent deposits must also be considered part of the free chip up to $750 in losses by the player.

I didn't say I agree with the way the casino looks at the issue - I'm saying that is how it is and I explained why.

Once the winnings from the free chip are withdrawn and processed, the slate is clean. Up to that point, they are considered to be generated by the free chip by the casino. You are drawing a very long bow by twisting what I said to mean that the player will 'owe' the casino $750 - I said nothing of the sort. I said the $750 is his winnings (why would he have to pay it back???) , but no more than that, regardless of what happens before or after WR is met. I mean, when you withdraw $1000 from a casino they don't say 'well the next $1000 in deposits are ours'. It's just the same here, except the amount of the withdrawal is capped.

I think the money should be his to do what he wants with....double it, lose it, whatever...it's his money....but the vast majority of casinos won't accept that argument and may well add additional terms to cover such an eventuality.

I did not recommend not to PAB because I don't want the OP to get his extra winnings - I hope he does - I was just being realistic about how this issue is addressed by RTG casinos and, based on that, I don't believe he will be successful.
 
Sorry greasemonkey, but I'm not following your logic:confused:
Once the OP had withdrawn, then the money was his free and clear to do with as he pleased. Whether he redeposited with or without a bonus, the cap for the free chip was over once he withdrew. Now, some have stated that some casinos view a reverse withdrawal as a "fresh" deposit, since we don't know which casino this is we can't go searching T&Cs to see if this had been an option for the OP.

I don't agree that the casino chose to pull money out before a withdrawal was requested is fair. I think that stinks and is misleading for players (especially newbies who have NO experience in these types of bonus issues). But as long as players play the freebies, this will always be an issue...
 
It's still "sharp practice", just like those "all your money back in 5 years" deals they used to offer on double glazing, washing machines, etc.

The schemes were DESIGNED so that a good number of people would fail on of the stages, and there were a number of stages that had to be completed in the right order, at the right time, and in the manner specified.

These stages were designed purely as traps to reduce the level of eligible claims. Many of these schemes went bust because too many consumers met the requirements, and the scheme didn't have the funds to pay all the valid claims. Subsequently, all such schemes were made illegal in the UK.

There is no reason why the adjustment could not be left until the player logs off, but this would mean they ALWAYS got the max amount possible. This new setup makes it possible for the player to lose some or all of it back, without ever having the chance to withdraw the correct amount.

Although not best illustrated in this case, the usual case is that a player has, say, $1000 removed by the adjustment, and THEN manages to lose an additional $100 (for example) because they were playing & didn't notice the adjustment straight away.

This actually BREACHES the terms, because the player is left with max cashout - $100, yet should REALLY have max cashout + $900 at this point, and this $900 would be removed upon withdrawal.

This system is rogue because the second adjustment is all one way, part of the removed funds are NOT returned during the withdrawal if the player carries on playing, yet any further winnings ARE removed by a second adjustment.

RTG seem determined to reinforce the impression that their software has been set up to "scam players" through the implementation of numerous "trap" situations that operators can utilise in the "back end".

Just when they are suffering the loss of confidence after the revelation of hard evidence that operators DID adjust the slots down to 91% after all, and were bullshitting players for the past two years about it just being "bad luck" that recent deposits have not lasted as long as they used to, they launch THIS new system on players without notice.

I don't recall there being ANY description whatsoever about how this system operates, it is something players just find out the first time it affects them. Operators seem unwilling to discuss this new system either, as though they have been caught red-handed like a naughty child with their hand in the cookie jar.

RTG need to either ditch this system, or make it FAIR to BOTH sides.

I am left wondering what else RTG are going to come up with to "screw" players in a future upgrade. This of course means that I no longer TRUST the software to be "fair" in the way I can trust MGS to be "fair".

The simplest way to avoid these problems is to avoid RTG.
 
Sorry greasemonkey, but I'm not following your logic:confused:
Once the OP had withdrawn, then the money was his free and clear to do with as he pleased. Whether he redeposited with or without a bonus, the cap for the free chip was over once he withdrew. Now, some have stated that some casinos view a reverse withdrawal as a "fresh" deposit, since we don't know which casino this is we can't go searching T&Cs to see if this had been an option for the OP.

I don't agree that the casino chose to pull money out before a withdrawal was requested is fair. I think that stinks and is misleading for players (especially newbies who have NO experience in these types of bonus issues). But as long as players play the freebies, this will always be an issue...


What I am saying, ksech, is that if the casino will deem the $750 that they left in his account AFTER they took the free chip and extra winnings to STILL be part of the free chip BECAUSE the player earned the money via a free chip .... then that is paramount to saying that any future deposits made to the casino STILL fall into the free chip rule up until the player loses all of $750.

You ask why? It is because they could say that any money deposited up to $750 was actually gained by the free chip.

sound silly? It is. But it is no more silly than them saying that even after terms are met and all extra money and free chip is taken out of the account that the player is still held to free chip terms.

---------------

Maybe to make it more simple lets do this scenario:

Player gets free chip with 750 max
Player gets balance to 5000
software automatically removes 4250 upon completion of free chip terms
750 is withdrawn and immediately redeposited

Now in the above scenario that 750 was still gained via a free chip. What is the difference if the player withdraws then redeposits? Its still the same money and all terms were met and extra money already taken out of the players account.
so I guess in the casinos mind they could still say that the subsequent 750 deposit is from free chip and cannot cashout any more than 750? Its not logical, but it is no more illogical than what happened to the OP.

It is the players money once the terms are met. Period. that is why they took out the players extra money.
 
Once he withdrew, the WR and max cap was done. A fresh deposit would NOT fall under the free chip terms. So, if the OP immediately turned around and made a new deposit, he would be free to play until he busted out, or until he was satisfied with a new amount to withdraw. As long as there was no new bonus applied to the new deposit, he is literally playing with no strings attached. (Is my logic illogical? or maybe I'm being dense as I need sleep...or am I way off base?)
 
Once he withdrew, the WR and max cap was done. A fresh deposit would NOT fall under the free chip terms. So, if the OP immediately turned around and made a new deposit, he would be free to play until he busted out, or until he was satisfied with a new amount to withdraw. As long as there was no new bonus applied to the new deposit, he is literally playing with no strings attached. (Is my logic illogical? or maybe I'm being dense as I need sleep...or am I way off base?)

hehe :)

Where we are missing each other is in the fact that I think the strings were no longer attached when the casino confiscated all of the OP's winnings and free chip. They took it. That ended the Free chip terms.

It appears you are saying the terms stay until he cashes out.

My question is WHY? If the OP cashes out then turns right around and redposits it, it is still the same money.

so if the casino is going to say that even though they took the free chip and all extra winnings out automatically AFTER TERMS WERE MET because the money was derived from the free chip, well then why would they not say that the same money redeposited was derived from the free chip? It WAS actually. There is no difference. The terms were met, the extra money taken away, the free chip taken away. No more wager requirements shown, no more rules applied to the free chip, all things satisfied in regards to the free chip. It is now the players money period.
 
The casino does not consider the bonus terms extinguished until the withdrawal of your winnings is PROCESSED. Hence, at ANY time before that your winnings are limited to the max cashout amount. So,your argument that any subsequent deposits are subject to any kind of restriction doesn't hold water.

EG
player gets 150 chip
Player meets wr with 2000 balance
1250 excess winnings removed
Player withdraws 750
withdrawal processed
player deposits 100 no restrictions apply.

I just don't see how the player could ever owe the casino money in this case.

The big issue is at what point the winnings become his to do what he likes.

The fact is that it's only when the money is actually sent to him. It shouldn't be that way but it is. It's silly I agree, but it's reality.

Removing funds in the middle of a hand is just plain wrong - but it's a different issue and one that needs to be corrected by RTG.
 
lol we ARE kind of on the same page here. I think it is stupid to have to cashout to end the free chip terms, but can redeposit (using the winnings) and play with no strings attached. I would think it would cause way too much "paperwork" for the casino to do this.

I hope no offense was taken, I think the painkiller I took a few hours ago is making me loopier than usual.
 
The casino does not consider the bonus terms extinguished until the withdrawal of your winnings is PROCESSED. Hence, at ANY time before that your winnings are limited to the max cashout amount. So,your argument that any subsequent deposits are subject to any kind of restriction doesn't hold water.

EG
player gets 150 chip
Player meets wr with 2000 balance
1250 excess winnings removed
Player withdraws 750
withdrawal processed
player deposits 100 no restrictions apply.

I just don't see how the player could ever owe the casino money in this case.

The big issue is at what point the winnings become his to do what he likes.

The fact is that it's only when the money is actually sent to him. It shouldn't be that way but it is. It's silly I agree, but it's reality.

Removing funds in the middle of a hand is just plain wrong - but it's a different issue and one thatneeds to be corrected by RTG.

There seems to be a lot that needs to be corrected by RTG.

So, in your book, player should settle with "the withdrawal must be processed, before the free chip obligations are done" ?
IMO, it's nonsense. The contract was fulfilled the moment the free chip + excess winnings were removed. Any other way of bending terms are rogueish.
 
lol we ARE kind of on the same page here. I think it is stupid to have to cashout to end the free chip terms, but can redeposit (using the winnings) and play with no strings attached. I would think it would cause way too much "paperwork" for the casino to do this.

I hope no offense was taken, I think the painkiller I took a few hours ago is making me loopier than usual.


lol!

I think highly of you and your posts... I have never even came close to taking offense from your opinions.
 
There seems to be a lot that needs to be corrected by RTG.

So, in your book, player should settle with "the withdrawal must be processed, before the free chip obligations are done" ?
IMO, it's nonsense. The contract was fulfilled the moment the free chip + excess winnings were removed. Any other way of bending terms are rogueish.

If you read what I posted you will see that I don't personally agree with that policy.

I'm saying that the player will HAVE to settle for that because that's what the casino has said, and will say come PAB time.

I was explaining why the OP has been denied the extra winnings and why I don't think the casino will budge.
 
I don't think I've ever done a max cashout on a free chip except for one of the $3 freebies from iNetBet :rolleyes: but it'll be interesting to see what happens with the PAB. If the OP does get paid, then all the RTG casinos will have an issue because most of them do things the same way, don't they?
 
If you read what I posted you will see that I don't personally agree with that policy.

I'm saying that the player will HAVE to settle for that because that's what the casino has said, and will say come PAB time.

I was explaining why the OP has been denied the extra winnings and why I don't think the casino will budge.

I did read what you posted. It was in connection with this and your earlier posts I got the impression that you think OP should be satisfied with the $750 and a PAB would be pointless.

Since we don't know which casino is in question here, a PAB might be waste of time. But if it's an accredited one, there's hope that they come to their senses IMO.
 
If you are still going to be bound by the cap until you withdraw, then WHY has RTG added this extra step in to create a "mock ending" of the contract by removing the winnings and the bonus during play. Had this NOT happened, this issue would never have ocurred, and NOTHING would have happened to make the player believe the contract was over, and this fact would have been a constant reminder that he HAD to cash out in order to carry on playing for any amount above the max cashout.

The ONLY purpose behind this change is to make something that was simple before into something ambiguously complicated now, with the result that players get confused, and end up having their excess winnings removed TWICE instead of once, or being fooled into playing on after the removal of excess winnings in the belief that they were free to win more, yet the ONLY possible outcome was to end up with the same, or LESS, than they started with.
 
I don't ever recall a casino "extending" a max cashout on a free chip before. Once you met the wagering requirements you were capped to the max cashout in the terms for that chip. Once the withdrawal was processed you were free to make a new deposit. Some have stated that some casinos do allow you to continue playing above and beyond the free chip max cashout rule. What I don't understand is , if these casinos who allow this extention are RTG, then why only a handful and not all.

I think the act of pulling the excess money out after WR has been met while the player is playing is BS, it confuses and would definitely make the player feel as if they were through with that particular bonus. BUT, this would also go hand in hand with the casinos who carry over bonus terms from one deposit to the next if WR from the first deposit isn't met and the account wasn't zeroed out. I think that is a bunch of BS also. How many players actually think that 1 penny will matter?

I have to agree with Nifty on this one. I don't think the OP will get anywhere with a PAB (But I hope he does for his sake). It's not that we "accept" this is right, but you have to accept this is how the CASINO will interprete it. And who has the final say here, NOT the player...
 
I don't ever recall a casino "extending" a max cashout on a free chip before. Once you met the wagering requirements you were capped to the max cashout in the terms for that chip. Once the withdrawal was processed you were free to make a new deposit. Some have stated that some casinos do allow you to continue playing above and beyond the free chip max cashout rule. What I don't understand is , if these casinos who allow this extention are RTG, then why only a handful and not all.

I think the act of pulling the excess money out after WR has been met while the player is playing is BS, it confuses and would definitely make the player feel as if they were through with that particular bonus. BUT, this would also go hand in hand with the casinos who carry over bonus terms from one deposit to the next if WR from the first deposit isn't met and the account wasn't zeroed out. I think that is a bunch of BS also. How many players actually think that 1 penny will matter?

I have to agree with Nifty on this one. I don't think the OP will get anywhere with a PAB (But I hope he does for his sake). It's not that we "accept" this is right, but you have to accept this is how the CASINO will interprete it. And who has the final say here, NOT the player...

Until, of course, the day comes when they find that this works in the PLAYER'S favour (can't think how though).

Casinos keep on telling us that the "spirit of the bonus" is to "extend our playing time", and any attempt to make WR quickly and effectively for profit is often called "bonus abuse".

Well, WTF happened HERE to "the spirit of these offers is to extend your playing time". Now all of a sudden, "abuse" of an RTG free chip through meeting WR to the EXACT CENT,and immediately cashing out is no longer "bonus abuse", but a REQUIREMENT!

Cashing out, and then immediately redepositing is simply a "hoop" for the sake of it. Far from providing "entertainment" for the player, it cuts short their session, even if they were having fun and wanted to carry on. It costs the casino extra processing fees purely for the sake of having this artificial means of closure of the free chip contract, and in fact DELAYS the player from playing back the money since they have to go through the process of withdrawing, getting paid, and then depositing again - rather than simply playing on.

It just shows what a load of BULLSHIT all this "extend your playtime" and "recreational entertainment" has been all along.

Casinos do NOT design these offers to "extend playing time", but to shackle deposits to what might appear to be a good offer, but in fact is one that makes it LESS likely the player will end up cashing out a big win. The free chip is simply a means to keep the player interested, and to keep the software installed, even when they are not going to play for real money for a while.

Of course, PLAYERS aren't really in it for the "entertainment" (else they would use a "fun" account), they are after the chance to win money, which is what the main "entertainment" is - to pit your money against theirs in a game of chance that appears to offer an element of skill.

WHY have RTG introduced this new system, it does NOT benefit the PLAYER experience one bit, and only serves to create confusion, which the casinos are quick to take strict advantage of. Was this the actual INTENT, to add an additional "hoop" into the process, giving yet another opportunity for the player to trip up and lose out on their winnings because they didn't go through the steps in the correct order.

Since this new system NEVER works in the player's favour, it ONLY benefits the CASINO, who now end up paying fewer max cashouts from the free chips because players play on after thinking the adjustment has ended the contract, yet can never end up with MORE than the original max cashout.

Take an example to illustrate.

Max cashout $750.

Player plays and meets WR with a balance of $2000. He isn't finished "entertaining himself", so carries on and loses down to $1250. He is done, so cashes out the $2000, and the adjustment takes place during the processing and he ends up with $750.

New system, SAME scenario, except for.....

When balance hits $2000, the adjustment kicks in INSTANTLY, and the very next bet the balance drops to $750. The players isn't finished, so as in the first case, loses another $750 and ends up with $0. He can't cash out, yet he DID win enough to cover this later $750 loss, so WHY isn't an allowance made for this when he withdraws, and the $750 initially removed reapplied to give him a balance of $750 when he cashes out. After all, this IS what is stated in the terms and conditions. A second "allowance" would CERTAINLY be made were his balance to rise to $1500 after the adjustment, a second removal of $750, so surely a second adjustment should be made when the player ends up BELOW the max cashout when he withdraws, provided it can be funded from an amount removed during the "in play" adjustment.

This is why this whole system has been stacked so heavily AGAINST the player, and only serves to provide a means to "screw the player" who really DOES just want to play "for fun & entertainment", and not waste his time following the WR counter by checking every few bets, or manipulate their play in order to fit it within the workings of this system.

The players who are NOT going to get screwed over by this system are the "advantage players", who probably ALREADY watch the WR counter in detail, and cash out on the CENT of making WR. This is maybe where this system CAN favour the player, as it provides a justification for the tactic of meeting WR to the cent, and then withdrawing, and since the casino has made this a REQUIREMENT now, they CANNOT then say (as do Rival), that meeting WR to the cent is "abusive", because they should have "gone over" to prove that they are "recreational players".

21 Grand CONFISCATED the winnings of a player for making WR to the cent, and then withdrawing. THIS casino is punishing the player for NOT withdrawing to the CENT of meeting the WR.

Each casino considers the complete OPPOSITE player action to be "abusive".

21 Grand - Meeting WR exactly and withdrawing is "abusive"

This case - Meeting WR exactly and NOT withdrawing is "abusive", and needs a new "system" put in place to prevent said "abuse".

In the wider sense, this shows the whole thing is bullshit, and there is NOTHING intrinsically "abusive" in either strategy. It's more a case of the casino's arbitrarily deeming a strategy "abusive" from the RESULTS, rather than the action itself. Each casino has a different set of results, therefore we have inconsistent views of what is deemed "abusive" throughout the industry.
 
This removal of exess winnings during play is not at all new, I ran into it more than 1.5 years ago when playing a free 10.- from Intertops.
Had my balance over 200.- and playing at 1.- per spin when I saw my balance reduced to 49.- all of a sudden.
I was lucky enough to see it (almost) immediately, and cashed out.
I remeber there were alot of complaints about this new feauture, ppl playing much higher stakes who did not notice the reduction immediately and ended up with amounts far below the max. cashout, trying to get back up again and busted.
(And thats ofcourse the one and only reason they came up with it, these guys at RTG are not stupid, but neither are we!)

Soon after these complaints many RTG casinos like Inet and CWC got rid of that removal during play, casinos DO HAVE the choice, and I'm pretty sure places like Inetbet and CWC do not have this feauture implemented now.
Cant say for sure, as I haven't made any playthrough on RTG for over a year..:oops:
So I'm a bit curious which casino it was, Intertops?

Its a nasty playertrap, very unfair and confusing, and it should be disabled, period!:mad:

For the OP, no, I dont think you will ever see that extra cash, the rules are clear, no matter if we think they are fair or not, but its good to PAB anyway, because the sooner this trap is removed, the better it is for all of us.

Good luck, and hey, congrats on that $750.-!:thumbsup:
 
Now that casinomeister and Max are back, I'm just wondering if the OP did PAB on this? I'm really interested to know how it turned out. :thumbsup:
 
/Cant say for sure, as I haven't made any playthrough on RTG for over a year..:oops:

:

Have cashed out a few max capped bonuses on freebies at jackpot capital slotastic and inetbet lately- none of them remove any excess while you are in play.
 

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