AllBritishCasino - Bonus Bans - Rubbish service

Hi spintee,

I can confirm that you should receive your surprise spins on Sunday. Please contact support if there are any issues.

Moving forward, if you would like to redeem one of our bonuses as part of our regular promotions, please contact support prior to depositing to confirm that you are eligible as status on account can change.

Many thanks,
Ryan

Thanks mate,

Trouble is and this goes to all sites, Players should not be needing to go to support to ask such questions, surley there is measures in place to let us know? Most support are useless as well (most sites) nothing to suggest from my experianse that yours is not any good

Also it was like a thread the other day when terms had changed, we was than given a link to the terms but them links didn't even bring us to the said rule change, we was told that we should should keep up to date with all rules :eek:

I agree but at least tell us at the time of agreeing to terms whats been changed, If we had to read every term when a small rule has changed than we will not have no time to gamble. Plus than going to live help to see if we are bonus banned.

Not long back there was one site that changed the rules about 6 times in a week, how are we ment to read every word ? again these rule changes are on other sites and not yours.

It is absolute crazy what us players have to endure just to get a spin now days and when we finally do we come to find Error Message

than we get f&k all for our money, so than boils down again to relying on a bonus for us small players

Sorry to bang on but its getting real bad now days trying just to have a enjoyment spin
 
Be careful with Bonuses!
It is  crucial  that you understand and agree to the terms and conditions of any bonus that you accept. Most of the complaints that come through our arbitration service are bonus related; it would be safe to say that there are tens of thousands of players who have never complained because they realized after the fact that they did not understand or had never read the terms. Nothing in a casino is free – so whenever you see “free” being used, there are stipulations. It is important for you to understand that.

Please check out our Bonus Section that lists the offers given by our Accredited Casinos. No deposit bonuses, welcome bonuses (AKA sign up bonuses [SUBs]), exclusive bonuses, reload bonuses, free spin bonuses...all this and more!
Hi spintee,

I can confirm that you should receive your surprise spins on Sunday. Please contact support if there are any issues.

Moving forward, if you would like to redeem one of our bonuses as part of our regular promotions, please contact support prior to depositing to confirm that you are eligible as status on account can change.

Many thanks,
Ryan

Im sorry but players shouldnt have to check with support to see if they are allowed a bonus thats advertised on site when they are logged in.

Moving forward, why don't you

1. Email players when they are bonus banned
2. Don't show promotions to players who aren't eligible

?
 
Im sorry but players shouldnt have to check with support to see if they are allowed a bonus thats advertised on site when they are logged in.

Moving forward, why don't you

1. Email players when they are bonus banned
2. Don't show promotions to players who aren't eligible

?

Take it you not se my above post?

Should be things in place, Ask support? we know most suppot are useless on the Marjory of sites and give us false info in any case so what is the dam point ?

(not saying ABC is) but its not good to state ask support as most are clueless
 
Before i was bonus banned, i had regular sunday free spins not added. To the point i felt embarressed to ask for em to add them. They would (kindly, and fair enough) add the equivalent amount as a cash bonus valid on any game, which i appreciated.
My point is, itseems to be ongoing. Though i naturally wouldnt deposit there again after finding out the hard way i was bonus banned and having to play the deposit through, alike mr sunderland did i beleive some time ago.
I agree you shouldnt have to ask support if you are eligable for a bonus before depositing, but here - i certainly would everytime ;)
 
To the point i felt embarressed to ask for em to add them.

That's one of the issues with the "Free Spin Model."
Sometimes the free spins are only worth about $1 and if they don't credit it for whatever reason it's very uncomfortable to remind them.
It also says something about where the industry is headed: the rewards are so small that it's not even worth the breath asking for.
 
Before i was bonus banned, i had regular sunday free spins not added. To the point i felt embarressed to ask for em to add them. They would (kindly, and fair enough) add the equivalent amount as a cash bonus valid on any game, which i appreciated.
My point is, itseems to be ongoing. Though i naturally wouldnt deposit there again after finding out the hard way i was bonus banned and having to play the deposit through, alike mr sunderland did i beleive some time ago.
I agree you shouldnt have to ask support if you are eligable for a bonus before depositing, but here - i certainly would everytime ;)

That's one of the issues with the "Free Spin Model."
Sometimes the free spins are only worth about $1 and if they don't credit it for whatever reason it's very uncomfortable to remind them.
It also says something about where the industry is headed: the rewards are so small that it's not even worth the breath asking for.

I have nether been bonus banned at any site, I deposit small and most of the time take a bonus. I have said before that when it does happen to players than it can not feel good, and yes very uncomfortable asking support for a few spins what you are owned, yet makes you feel an idiot.

in reality if you go to support and ask if you are bonus banned they will not have a clue what your talking about, so for a site to say ask support this question does make you wonder? for you people that do not use bonus than take it from an experience bonus player that it is in favor of the casino when taking a bonus up, so why they ban people due to this is a mystery to me

What I have come to relies is these smaller sites have it on the money and seem to know the score, once they get big they fek all this off and pay peanuts to some monkeys to work for them why they cashing in on our cash
 
Exactly same as you dude, i usualy take a bonus and deposit small.
Probably repeating myself lol, but at abc i spose it is a free roll kind of bonus as (unless thats changed) by taking it you can cancel it if you dont dip into it. So i guess it doesnt make it any less expected ev. But it made me chuckle after the shock, as i didnt even know that you could do that anyway and had played the bonus under the assumption i HAD to clear the wr if dipping into it or not. My god, have i got a hangover. Bloody polish beer...;)
 
Exactly same as you dude, i usualy take a bonus and deposit small.
Probably repeating myself lol, but at abc i spose it is a free roll kind of bonus as (unless thats changed) by taking it you can cancel it if you dont dip into it. So i guess it doesnt make it any less expected ev. But it made me chuckle after the shock, as i didnt even know that you could do that anyway and had played the bonus under the assumption i HAD to clear the wr if dipping into it or not. My god, have i got a hangover. Bloody polish beer...;)

:D:D:D

which makes it worse as if you can withdraw before touching the bonus than that means you have not gone into it and nether needed it any way, Its not as if you receive a bonus have a few spins and with draw and can withdraw bonus as well.

Carefull with them Polish mate, some are strong shit, best thing to do is crack another one open to clear the pain :) I my self was out last night but heads just starting to pound now, I will attempted my own words and have another :drink: Its early but works all done, well money work that is, still got a few carpets to lay and stuff at my house but no rush there

happy spinning
 

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