i initiated a cashout on 20 dec but up till now i havent been paid yet. i contacted live chat 3 times and am now told i needed to send in a faxback form. i explained that i have verified accounts at other cw cainos and that i didnt have to send in docs even for high noon casino where there was a successful cashout. during the past few days i got my cashout from club world casino and i wasnt asked for docs. my account is verified at alladinsgold. unless company policy has changed why are docs needed at all star slots?