Baptism by Fire - success All Australian Casino is jumping into the Fire!

[philderby]

Ok, So I had a positive experience with All British casino so I decided to sign up here also. Created an account today and emailed my Docs to their support team to complete the KYC procedure.

Looking forward to having a little session here soon!

 

[philderby]

Just received an email from support, because I have an account at all British I wont be allowed to sign up here. Shame because they look like a nice casino to play at!

 

[Rogier-L&LEurope]

Just received an email from support, because I have an account at all British I wont be allowed to sign up here. Shame because they look like a nice casino to play at!

Hi philderby1,

Thank you for sharing your experience.

This is probably because you are a resident of the UK. Sorry for that.

Kind regards,

Roger

 

[philderby]

Hi philderby1,

Thank you for sharing your experience.

This is probably because you are a resident of the UK. Sorry for that.

Kind regards,

Roger

No problem at all Roger. Have a nice day.

 

[zazedac]

I played there over a long period of time however at one point they reset my limits then denied resetting them then booted me from
Casino when I questioned it?!!

 

[mina1929]

I am verified now

Made a $50 deposit no bonus $200 withdrawal to my Neteller so I will update when it reaches my account

Some of the games are different and had fun playing there and I will be back

 

[Rogier-L&LEurope]

I played there over a long period of time however at one point they reset my limits then denied resetting them then booted me from
Casino when I questioned it?!!

Hi zazedac,

Thank you for sharing your experience, could you be so kind to give me your email and username in a PM so I can look into it.

Kind regards,

Roger

 

[mina1929]

Thank you All Australian Casino, money is in my Neteller after about 5 hours, not bad for first withdrawal

 

[cnichas]

My experience

Well I have been playing with the L&L group for about a year now mainly at polder and all Irish casinos but started playing more frequently with all Australiaian for the AUD currency mainly and my experience has been pleasant at all of the casinos they own, my only issue is I find the cs a bit rude sometimes and also feel that they don't value regular players as well as some other casinos I have play with but in terms of fairness and trust they really do excell in
So In a nutshell they get two thumbs up from me

 

[dks17]

My withdrawal hit my account yesterday so happy days. Apparently the my account was verified the same day I sent my docs in and the withdrawal processed but for wgatever reason I didn't receive the email from them advising this ( checked my spam folder and wasn't in there either).

Roger and CS were really helpful in following up my queries regarding my withdrawal and account verification though and overall I had a good experience. I'll definitely play there again

 

[Rogier-L&LEurope]

Well I have been playing with the L&L group for about a year now mainly at polder and all Irish casinos but started playing more frequently with all Australiaian for the AUD currency mainly and my experience has been pleasant at all of the casinos they own, my only issue is I find the cs a bit rude sometimes and also feel that they don't value regular players as well as some other casinos I have play with but in terms of fairness and trust they really do excell in
So In a nutshell they get two thumbs up from me

Hi cnichas,

Thank you for sharing your experience and thank you for the compliments!

I look forward to your thoughts about how we value you as a player. If you want, please pm me and perhaps we can learn and you'll be more happy.

Kind regards,

Roger

 

[Rogier-L&LEurope]

My withdrawal hit my account yesterday so happy days. Apparently the my account was verified the same day I sent my docs in and the withdrawal processed but for wgatever reason I didn't receive the email from them advising this ( checked my spam folder and wasn't in there either).

Roger and CS were really helpful in following up my queries regarding my withdrawal and account verification though and overall I had a good experience. I'll definitely play there again

Hi dks17,

Glad to be of help, anytime!

Kind regards,

Roger

 

[Casinomeister]

Well, as far as I can tell - these guys are ready! Any naysayers please speak up. They should be transferred to the Accredited section today.

 

[spintee]

Pull the carpet out, They seem to have kicked off to a good start,

Well done Roger & the team

 

[lomakin]

Hey. It`s cool, but I've wanted software diversity. So, I started looking. I find qualitative slots of the Novomatic, Igrosoft, Betsoft, Playtech and other on <snip> What good: you can test slots in free mode and then play for real money. I suggest, it is the best option What do you think?

 

[spintee]

Hey. It`s cool, but I've wanted software diversity. So, I started looking. I find qualitative slots of the Novomatic, Igrosoft, Betsoft, Playtech and other on . What good: you can test slots in free mode and then play for real money. I suggest, it is the best option What do you think?

I would advise not to stick links to unknown sites if you would like to stay a member on the site, Especially on another casinos thread, Have some respect

 

[mina1929]

So happy well done All Australian Casino, Mr Roger and all the team that worked so hard to make it

 

[LOOKAWAY]

Just had my first dealings with this casino after a couple cash deposits and tried to verify my account.

I am not impressed at all and if they were not accredited I would be face palming right now.

Looks like no cash-out before weekend for me as will not be around to Friday am looking at Tuesday if they decide to get there ship together.

Not a big cash-out really pretty small just a tester.

 

[Rogier-L&LEurope]

Hi LOOKAWAY,

Thank you for sharing your experience about All Australian Casino.

I guess a good start as a freshly accredited Casino. Did something go wrong in the verification of your account? If so, let me know please (Pm) and I will try to sort things out.
I'm sorry to hear we weren't able to impress you, what are you lacking?

So in short, please contact me to see if I can resolve the 'ship' you've encountered.

Kind regards,

Roger

Just had my first dealings with this casino after a couple cash deposits and tried to verify my account.

I am not impressed at all and if they were not accredited I would be face palming right now.

Looks like no cash-out before weekend for me as will not be around to Friday am looking at Tuesday if they decide to get there ship together.

Not a big cash-out really pretty small just a tester.

 

[cnichas]

Same experience

I can relate with Lookaway, I used to play at polder, all Irish and all Australian quite frequently especially polder and recently my regested email was hacked so I had to update it with netteller and the Casinos I play at , I spoke to support if they could change my email for netteller deposits and login in to the casino I was told to just open a new account with the same details but with a 1 in front of my details so the system knows I am a regestred player, to cut a long story short they blocked my account and requested kyc which I sent through and they verified but every time I try log in I get a message that my country is not on thier trusted list and I must verify my account, I'm fully verified at all the casinos I play at of thiers and the final cherry was I requested that all Australian casino be my preferred casino and that all Irish and polder could maybe have my comp points transfered over as I won't play thier anymore because it's easier to play with aud vs euro
In a nutshell I no longer play with any of them or attempting to correct the issues as support is in my experience rude and overworked as the same agents support are working every casino of thiers, amazing how Ivan, Amber and Fluer can teleport from Australia to Ireland then London and Holland

 

[spintee]

More than one account across the group, I am sure thats where your problem sits, I am sure you can only have one account across the group

I can relate with Lookaway, I used to play at polder, all Irish and all Australian quite frequently especially polder and recently my regested email was hacked so I had to update it with netteller and the Casinos I play at , I spoke to support if they could change my email for netteller deposits and login in to the casino I was told to just open a new account with the same details but with a 1 in front of my details so the system knows I am a regestred player, to cut a long story short they blocked my account and requested kyc which I sent through and they verified but every time I try log in I get a message that my country is not on thier trusted list and I must verify my account, I'm fully verified at all the casinos I play at of thiers and the final cherry was I requested that all Australian casino be my preferred casino and that all Irish and polder could maybe have my comp points transfered over as I won't play thier anymore because it's easier to play with aud vs euro
In a nutshell I no longer play with any of them or attempting to correct the issues as support is in my experience rude and overworked as the same agents support are working every casino of thiers, amazing how Ivan, Amber and Fluer can teleport from Australia to Ireland then London and Holland

 

[cnichas]

Only uk

More than one account across the group, I am sure thats where your problem sits, I am sure you can only have one account across the group

I spoke to Jan about that and a apparently it only applies to residents in the Uk

 

[spintee]

I spoke to Jan about that and a apparently it only applies to residents in the Uk

Ok, Fair enought, The boss has just sent out a mass message to all and does state him self that only one account, This was after I done my post,

I would like that to go public as I believe people have had funds took for this reason

 

[cnichas]

Ok, Fair enought, The boss has just sent out a mass message to all and does state him self that only one account, This was after I done my post,

I would like that to go public as I believe people have had funds took for this reason

Yeah it seems like I it's a blurry term at the moment, I have message from Jan about having multiple accounts as a SA resident but that was a few months ago before even all British became an accredited casino but to be honest my experience with the group over the last 6 months has led to me to rather play elsewhere so it doesn't really matter for me anyway

 

[Rogier-L&LEurope]

Hi cnichas,

Thank you for sharing your experience.

First of all I am sad hearing that your email was hacked and that resulting to you having to decide to stop playing at our group because of what you experienced.

For the rest, I will need to look into that and come back to you or 'doesn't that really matter for you anyway'?

Kind regards,

Roger

I can relate with Lookaway, I used to play at polder, all Irish and all Australian quite frequently especially polder and recently my regested email was hacked so I had to update it with netteller and the Casinos I play at , I spoke to support if they could change my email for netteller deposits and login in to the casino I was told to just open a new account with the same details but with a 1 in front of my details so the system knows I am a regestred player, to cut a long story short they blocked my account and requested kyc which I sent through and they verified but every time I try log in I get a message that my country is not on thier trusted list and I must verify my account, I'm fully verified at all the casinos I play at of thiers and the final cherry was I requested that all Australian casino be my preferred casino and that all Irish and polder could maybe have my comp points transfered over as I won't play thier anymore because it's easier to play with aud vs euro
In a nutshell I no longer play with any of them or attempting to correct the issues as support is in my experience rude and overworked as the same agents support are working every casino of thiers, amazing how Ivan, Amber and Fluer can teleport from Australia to Ireland then London and Holland