Aladdin's Gold withdraw fee

[Richtree7]

Requested an ach withdrawal of $403.00---Rcvd $351.96 in my checking account. Will give them credit, the transaction was quick, only took a few days.
I play and withdraw from Bodog and 7Sultans and have never received a fee that high.
Bodog gives a free fedex check withdrawal once a month. Not sure about 7Sultans but I don't remember a fee from them.
Just saying...seems like a hefty fee.

 

[jelsmith]

51.04 for an ACH withdraw!!!!!!!!!!!

 

[LHofsdal]

Yes, same thing happened to me a few months ago. I don't know why the fees are so high for that method, but trust me, I won't go that route again!

LH

 

[vinylweatherman]

There has been debate as to whether Club World casino group charge fees for withdrawal. The rep says they DON'T (in normal circumstances), yet several members here have complained about being charged fees.

Is this fee deducted by the casino themselves, or does this "disappear" en route to your bank?

Hint - check your cashier statement, and email support to ask whether a fee was charged, and if so how much.

If you get evidence it was taken by the casino, call the rep to account for an explanation.

 

[Mavin1]

I had found in the recent past that fees can vary and some casinos charge and some don't.
CasinoshareUS, didn't charge a fee, but my bank did, $12.00, which is very reasonable. This was for wire transfer.
CasinoUS however, charged me a $43.00 fee, I was informed before hand that this fee would be charged upon withdrawal and the bank charged me for the wire transfer also.

 

[Richtree7]

Live chat session

In a live chat session with Aladdin's I was told they are not taking the fee, it's the bank.
When I receive ach withdrawals from 7Sultans.com the fee has not been anywhere near that high.

Seems if 7Sultans can process an ach for much less....why can't Jackpot Capital and other casinos?
ALso, if Bodog can offer a fedex overnight express check for free once a month...why can't Jackpot Capital? If they offered that service they would probably have more and happier players.

 

[jelsmith]

In my experience ACH has never cost me a dime from my bank or the origin bank. Wires have but this is ACH....so something stinks

 

[cheetahwind]

Did you take a bonus at all? This sounds like you might have taken a bonus. Cause bonuses at Club World are non cashable.

 

[Richtree7]

Not a bonus situation

Just a regular wire ach withdrawal request. I honestly don't expect the casino to do anything more for me. I simply wanted to post the seemingly huge fee involved....and I wonder why it is what it is? Especially because as I stated above, Bodog has a completely free Fedex overnight express if you withdraw only once a month.
Why would an on-line casino want to use a bank that charges such high fees(?) when there apparently are much less expensive methods...as Bodog has found. Maybe the casino gets a kick-back from the transaction?
Just speculating really.

 

[oldtrvlagt]

That seems really high...I had a wire transfer from Rushmore and once a month they'll do it for no fee. But that's higher than what QT charges

 

[Richtree7]

Just an update

Received my bank deposit ticket in the mail today.
My bank charged me $15.00 for the transaction. Somewhere between Aladdin's and prior to reaching my bank $36.04 was deducted from my win.

 

[footdr]

ACH withdrawals....

Wow, that is a rip when you may have deposited other than credit card previously and lost your money. That is why I withdrawal and mainly deposit via Quicktender and when I do deposit via Debit care to CW or their other casinos I always withdrawal via quicktender.

 

[jas2587]

bout the same in charges I did a withdraw thru Quicktender they charged me $30 an my bank charged $10

well worth it to me to get my winnings

Cindy

 

[Richtree7]

Fee

I agree I will pay it every time as well. Especially considering I will otherwise not be paid.....but well worth it? There are casinos that charge nothing for the first withdraw of each month..now that is a good deal!

I will probably always be faced with these fees as long as I continue to play on-line and play at a variety of casinos.

I have my favorites but I like to try new casino sites too, especially if I am having a run of bad luck at my favorites.
I sort of compare it to going to Atlantic City or Las Vegas. I will play for a while at a casino, then if no luck at that casino I will usually move on to the next casino on the strip or boardwalk...all in the hope of finding that elusive lucky machine or table.

I've learned a lot from reading the experiences of others on this forum and I post here occasionally in the hope that I can share some of my experiences with others.

 

[vinylweatherman]

It still seems odd that the fees VARY so much, even though the casino denies it has anything to do with them. If the casinos are not setting fees, surely the fee for a given transaction type and amount through the general banking system should be the SAME every time.

It looks like the US situation has lead to a system where many shady "intermediaries" are skimming a little off for themselves each time, and this takes place OUTSIDE the REGULATED environment of international banking, making it almost impossible to work out where and why the fees have been charged. The fees differ because different intermediaries are involved each time, and they more or less "make it up" when deciding what fees they can get away with skimming from a transaction.

In the UK, whilst there might still be bank fees, they would be completely TRANSPARENT. I could find out exactly who, where, when, and why regarding any deductions en-route.

 

[jod5413]

It still seems odd that the fees VARY so much, even though the casino denies it has anything to do with them. If the casinos are not setting fees, surely the fee for a given transaction type and amount through the general banking system should be the SAME every time.

It looks like the US situation has lead to a system where many shady "intermediaries" are skimming a little off for themselves each time, and this takes place OUTSIDE the REGULATED environment of international banking, making it almost impossible to work out where and why the fees have been charged. The fees differ because different intermediaries are involved each time, and they more or less "make it up" when deciding what fees they can get away with skimming from a transaction.

In the UK, whilst there might still be bank fees, they would be completely TRANSPARENT. I could find out exactly who, where, when, and why regarding any deductions en-route.

I have heard over and over that those of us in the U.S.A. will keep having a hard time with withdrawals. I do believe that the casinos that were brave enough (or money hungry enough) are having a hard time finding money systems that will bother with them. After all, our wonderful government has pretty much scared the bejesus out of the national and international money systems that want to stay "clean". Lots of high risk to them if caught.

It makes good sense according to many withdrawal stories with different amounts being "charged" for the service. None of them will be cheap, unless a casino is willing to put "extra under the table" to use them.

I will never understand how 3Dice manages their excellent system to get the winnings to the player ASAP.

 

[Pinababy69]

I agree with VWM that the casino(s) need to be upfront and transparent about these fees, whatever they are.

While this case is slightly different in that it seems there was only a fee applied to the current withdrawal...the Club World Group have a history of arbitrarily applying fees to withdrawals, for whatever reason. My biggest beef with the past cases was that they applied these fees RETROACTIVELY to cashouts that had already been processed. In one case, one player was hit with over $1,300 in fees on one cashout...all stemming from previous withdrawals.

Charging a fee on a current withdrawal I guess is within a casino's rights, but they still have a responsibility to ensure that the player is aware of the fee, the amount and exactly what it is being applied for.

Richtree, have you contacted Tom from ClubWorld and asked him what this fee is for? And will you have these same fees applied on future withdrawals? This may go a long way in you deciding where to spend your money in the future.

(Possibly) related threads for reference:

https://www.casinomeister.com/forum...ulating-large-fees-for-your-withdrawal.34475/

https://www.casinomeister.com/forums/threads/clubworldcasino-processing-cost-1311.36244/

And the most recent case, with Manhattan Slots...they took out $104 in processing costs for previous withdrawals, as well as the current one:

https://www.casinomeister.com/forums/threads/manhattan-slots-104-withdrawal-fee-to-neteller.38865/

They cited this term as their reason for doing so:

18. In cases where players are participating in strategies or patterns of play that CWCUSD in its sole discretion deems to be abusive we reserve the right, prior to closing the account, to deduct any processing costs associated with the account from the value of the final payment. You will be notified in advance of any deductions of this nature being made.

And the mind blowing part of that thread was Tom's reply to the whole issue:

Hi Guys,

We do not pass any processing costs on to players apart from in situations covered by point 18 of our terms of use:

18. In cases where players are participating in strategies or patterns of play that CWCUSD in its sole discretion deems to be abusive we reserve the right, prior to closing the account, to deduct any processing costs associated with the account from the value of the final payment. You will be notified in advance of any deductions of this nature being made.

The OP has successfully cashed out many thousands of dollars in profit, and so I am surprised that he is so averse to contributing $104 towards the processing costs.

Regards
Tom

As I said Richtree, this is just some background for you. I don't know what your play history is at CWC, but I would definitely get this fee thing clarified. What if you are the next one to have 1K or more in processing fees tacked onto your next withdrawal?

 

[LHofsdal]

BULL!!!

18. In cases where players are participating in strategies or patterns of play that CWCUSD in its sole discretion deems to be abusive we reserve the right, prior to closing the account, to deduct any processing costs associated with the account from the value of the final payment. You will be notified in advance of any deductions of this nature being made.

I was never notified of my 49.01 USD that was taken from my withdrawal and it wasn't taken from my bank. Here is the part of my bank statement and my withdrawal was 701 USD.

04/28/2010 Serv Chg FEDWIRE SERVICE CHARGE 15.00
04/28/2010 Deposit WIRE DEPOSIT 1/LAKESAND PESIM 0109 652.24

When I called the bank, they told me their fee was 15 dollars. They did not take the 49 dollars. So it is the casino that does it. I was told by the bank that by law they have to post to my account the fees assocaited with the transaction. Hence the 15 dollar charge, and it went through as a wire transfer and not as an ACH deposit. As you can see in my screen shot, I requested an ACH withdrawal.

LH

 

[jas2587]

18. In cases where players are participating in strategies or patterns of play that CWCUSD in its sole discretion deems to be abusive we reserve the right, prior to closing the account, to deduct any processing costs associated with the account from the value of the final payment. You will be notified in advance of any deductions of this nature being made.

I was never notified of my 49.01 USD that was taken from my withdrawal and it wasn't taken from my bank. Here is the part of my bank statement and my withdrawal was 701 USD.

04/28/2010 Serv Chg FEDWIRE SERVICE CHARGE 15.00
04/28/2010 Deposit WIRE DEPOSIT 1/LAKESAND PESIM 0109 652.24

When I called the bank, they told me their fee was 15 dollars. They did not take the 49 dollars. So it is the casino that does it. I was told by the bank that by law they have to post to my account the fees assocaited with the transaction. Hence the 15 dollar charge, and it went through as a wire transfer and not as an ACH deposit. As you can see in my screen shot, I requested an ACH withdrawal.

LH

it could be the processer that the casino use's that is charging these odd numbered fees

Cindy

 

[Richtree7]

Fees

Pinababy,
No, I have not contacted anyone at the casino about the fees.
I just figure it's the cost of doing business/pleasure(?) with those particular casinos. So be it.

I will probably spend most of my gambling money at Bodog or 7Sultans. I've always had good service and little or no fees on withdrawals there.

I did download and open an account at 3Dice when they first opened a few years ago. Have not played there at all since those first few months they were open. After reading the good reviews about 3Dice here I went back and downloaded 3Dice again and could not find a way to deposit with a credit card. Maybe I missed something? Not positive.

At other casinos I have deposited and withdrawn with ewallets and click2pay and a few others but was not really happy with those. They either wanted a fee for the withdraw... and or I had to wait for my money because I guess some of them like to sit on the money while it collects interest for them?
Thanks to everyone for your kind response and willingness to share information.