AgentSpins casino (Prism Marketing) scam yet another player

Ryam1978

Dormant Account
Joined
Jul 9, 2020
Location
Uk
Hi all I have seen a fee post relating to the above company . In total I deposited 325€ over 3 weeks . I won 1250€ last night on a few games and decided to withdraw 1000€.
They have now taken my winnings and given me back my last deposit of 75€ saying I didn’t follow the guidelines and wagered 30% more of my total deposit and that it’s not allowed ‍♂️. I mean if the systems lets you get any amount you want . Then it should allow you to collect your winnings . And there was no bonus money involved in these winnings as I have already wagered and meet the criteria for that one . Any help on how to proceed Would be great . Many thanks
 

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Ryam1978

Dormant Account
Joined
Jul 9, 2020
Location
Uk
Email showing them keeping my money and there reason
 

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Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
Rogue casino group that goes back to Game Tech Group and Tall Mountain Ltd.

You played at probably the worst casino group and they scammed you, I'm afraid. They will very rarely pay winnings that would put a player into profit. For that, they will invent all kinds of excuses including slipping small bonus amounts into your balance that will see you then breaking their bonus rules.

They don't have a licence at all, not even a crappy one from Curacao.

I assume you are on GAMSTOP and have been looking to play online at casinos that are not part of the program. Not a good idea as most of these places specifically target problem gamblers. I didn't bother to check if the game are legit, but they were caught in the past to have fake games.

Stay away!
 

Ryam1978

Dormant Account
Joined
Jul 9, 2020
Location
Uk
Rogue casino group that goes back to Game Tech Group and Tall Mountain Ltd.

You played at probably the worst casino group and they scammed you, I'm afraid. They will very rarely pay winnings that would put a player into profit. For that, they will invent all kinds of excuses including slipping small bonus amounts into your balance that will see you then breaking their bonus rules.

They don't have a licence at all, not even a crappy one from Curacao.

I assume you are on GAMSTOP and have been looking to play online at casinos that are not part of the program. Not a good idea as most of these places specifically target problem gamblers. I didn't bother to check if the game are legit, but they were caught in the past to have fake games.

Stay away!
Thanks for the reply . Yes self excluded and got bored with being on furlough so found a site to have some gaming fun . Have contacted my bank now and sent all proofs of winnings etc . They are going to try and claim the money back on the grounds they haven’t supplied the service that Iv paid for . Il let you know how I get on
 

Robert Rabbit

Dormant Account
Joined
Jun 21, 2020
Location
UK
Thanks for the reply . Yes self excluded and got bored with being on furlough so found a site to have some gaming fun . Have contacted my bank now and sent all proofs of winnings etc . They are going to try and claim the money back on the grounds they haven’t supplied the service that Iv paid for . Il let you know how I get on
:)
Whilst you have my sympathy in not getting the money back from a dodgy casino, it's muted by the fact that being on gamstop you actually went out looking for a Casino to gamble on, knowing that the only ones who don't subscribe to that are the ones who are going to fleece you.

Have to admit I would be loath to contact my bank and say "I am on GAMSTOP because I have a gambling problem, but found a way around it and have been fleeced by an offshore non-licensed casino"
 

souldragon

Senior Member
Joined
Oct 17, 2012
Location
Kent
Used Leo Vegas before and never had a problem getting winnings from them
Leo Vegas are sound.However there is another outfit going under the name of Leo Monaco or Leon Monaco that are completely rogue.They are using a name and logo very similar to Leo Vegas and at first glance it would be very easy to confuse the two.
 

benl316

Dormant Account
Joined
Oct 7, 2020
Location
UK
Hi all I have seen a fee post relating to the above company . In total I deposited 325€ over 3 weeks . I won 1250€ last night on a few games and decided to withdraw 1000€.
They have now taken my winnings and given me back my last deposit of 75€ saying I didn’t follow the guidelines and wagered 30% more of my total deposit and that it’s not allowed ‍♂. I mean if the systems lets you get any amount you want . Then it should allow you to collect your winnings . And there was no bonus money involved in these winnings as I have already wagered and meet the criteria for that one . Any help on how to proceed Would be great . Many thanks
hi mate did you manage to get your money back from your bank at all ? i'm having the exact same issue with another one of their websites lionel bets.
 

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