agentspinner good experience

casguy2016

Newbie member
Joined
Aug 30, 2016
Location
Canada
I had a good experience with agentspinner. Deposited 200.00 and got 100.00 bonus on the 25th. Won big on a 2.00 bet playing Piggy Riches Megaways of 6.7K. Tried to cancel my bonus but found out i had gone below the bonus amount. Thought i had not but it was close so I played the amount i had left to wager. Initiated withdrawal after. Received an email on the 26th asking for verification documents. Sent them the same day. Earlier today (the 28th) I received a notification my documents were approved and then a few hours later part of the amount was in my MuchBetter account. The amount i received was about 300.00 less than i expected.

Contacted customer service to find out why I did not receive the full amount and there is apparently a monthly withdrawal limit and I should receive the 301.00 next month. May contact customer service to have the 301.00 put back into my account to play with it.

Overall good experience. Didn't receive the full amount but close enough that I'm really happy with the experience....especially with that kind of amount as my first experience with them.
 

casguy2016

Newbie member
Joined
Aug 30, 2016
Location
Canada
so i believe i figured out what's going on. When i originally deposited it cost me more than the 200.00 CAD I requested. Between that and the withdrawal difference it looks like if CAD ends up losing with whatever currency they are using when you deposit and when you withdraw. It's too bad as i was really happy having won this much but if i look at the long term it ends up being too much of a hill to climb to lose on deposit and withdrawal so unless they ever fix that i won't be going back to this casino. It looks like they deal with MuchBetter using EURO instead of CAD which is why its costing both ways (i've used MuchBetter with a lot of other casinos and never have seen this problem).
 
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