Ag14 vs 32red

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Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Newbie member of a forum? Do you not see what a pathetic outfit you work for when I have to message someone like yourself on a forum to gain accurate information? Don't try and dig people out you fool..

...
Obviously, this newbie feels that the rules don't apply to him.

1.1 - No "Flaming": Please do not post any messages that harass, insult, belittle, threaten or flame another member or guest. Abusive behavior will not be tolerated and your account may be suspended. Please refrain from potty mouth language.

......

Posting Complaints
WARNING!! ZERO TOLERANCE POLICY
2.1 - Complaints against casinos or pokerrooms will only be posted in the "Online Casino and Poker Complaints" section and within the appropriate forum.

2.2 - Do not post a complaint without notifying the appropriate casino representative here. If you cannot locate the appropriate casino rep, please inform us by stating so in your initial post. FAILURE TO NOTIFY THE CASINO REP MAY JEOPARDIZE YOUR ACCOUNT.

2.3 - Ensure your complaint is free from offensive or abusive language, and that the complaint is tactful and truthful. Making false claims are grounds for banishment or drawn and quartering.

2.4 - Casinomeister does not condone player fraud in any shape or form. If you knowingly commit fraud (creating bogus casino accounts, using fake IDs, committing Credit Card fraud, chargebacks, etc.) you will be permanently banned from the forum.

We have a strict no tolerance policy. If you break any of the posting complaints rules, you may find your account closed permanently.

Forum Rules

30 day suspension for not following the zero tolerance policy to include flaming. Feel free to come back when you can act like an adult and post a complaint properly.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
So we have someone who is employed by a casino to which the thread is about, wishing to share my responses before my public responses are approved? Hmmm one of those forums whereby you dont get to voice an opinion / respond if you are 'new'. Again another bizarre sequence of events.
No, if you had bothered to have read anything in the registration process - your first several posts are moderated to ensure this place is free of spam.

Feel free to come back when you've put your big boy pants on and can act like a reasonable adult.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Anyone else had a betting company ask for a selfie with today's paper after winning?

Is this forum moderated by operators also as I cant post any replies until they have been approved? Something else that's very strange as I thought this was a public forum regarding complaints, in this section anyway..
I once had to do a handstand against my numbered front door with my trousers down, a rolled-up Daily Mirror inserted in my person and simultaneously whistle Mull of Kintyre while my missus filmed me, for one casino. I wasn't sure which withdrawal I looked forward to most after that.

You need to respect those trying to help you.
 

Scott1baird

Senior Member
MM
Joined
Oct 16, 2018
Location
Isle of Bute Scotland
Love that response! Apologies for replying when tensions were high!
It wasn't aimed at you lol, I just find it hard myself to see where the holding a passport, a newspaper, and taking a selfie holding them so they can bee seen clearly enough to make out the writing can be valid. I honestly can't see how it would work.
 

Davey86

Luck seems to be against the man who depends on it
MM
Joined
Feb 6, 2020
Location
Newcastle upon tyne
It wasn't aimed at you lol, I just find it hard myself to see where the holding a passport, a newspaper, and taking a selfie holding them so they can bee seen clearly enough to make out the writing can be valid. I honestly can't see how it would work.
If your a casino anything is possible :p
 

TheAddict

Ueber Meister
Joined
Jan 9, 2013
Location
Kent
Can you actually imagine walking into a bank and going for a loan and them asking if you could step outside buy today's newspaper and then take a picture and come back in with it.
I'd say that's a bit different though m8. If the customer had walked into Marks office with the relevant documents, like some banks require when you take a loan, they can then further confirm he is indeed who he says he is by looking at his pretty face and matching all the documents requested. Giving them more confidence no fraudulent activity is taking place.

Obviously they cannot do it like your bank example in a situation like this, since 32Red don't have offices in every town.
So without using Skype or something like that, then if there is suspicion that arouses concerns similar to that of activity they're currently noticing from some other players who they may already have proof on are acting fraudulently, then by requesting the player provide further proof they are who they say they are, proof that hasn't been pre-prepared by some syndicate group/or fraudsters or something (as in the reqested example, a recent selfie that would be hard to forge or impossible to preprepare due to the front page of a recent newspaper) it can help them come to an easier conclusion.

Unfortunately, many fradusters have done their homework. And I guess that is why in ceartin situations, even though it may seem a bit absurd, if you can't deal with a client face to face after something has raised an alarm, then in order to confidently protect your business extra measures sometimes have to be taken.
 

mcgameboy

Exceptionally tardy screenshot poster
CAG
mm2
Joined
Sep 8, 2013
Location
Belfast
No, if you had bothered to have read anything in the registration process - your first several posts are moderated to ensure this place is free of spam.

Feel free to come back when you've put your big boy pants on and can act like a reasonable adult.
Not wanting to be seen as critical of you Bryan BUT.....

I was SOOO looking forward to reading the legendary "bye dickweed" ending instead.

I'm all disappointed now :(

:p
 

Scott1baird

Senior Member
MM
Joined
Oct 16, 2018
Location
Isle of Bute Scotland
I'd say that's a bit different though m8. If the customer had walked into Marks office with the relevant documents, like some banks require when you take a loan, they can then further confirm he is indeed who he says he is by looking at his pretty face and matching all the documents requested. Giving them more confidence no fraudulent activity is taking place.

Obviously they cannot do it like your bank example in a situation like this, since 32Red don't have offices in every town.
So without using Skype or something like that, then if there is suspicion that arouses concerns similar to that of activity they're currently noticing from some other players who they may already have proof on are acting fraudulently, then by requesting the player provide further proof they are who they say they are, proof that hasn't been pre-prepared by some syndicate group/or fraudsters or something (as in the reqested example, a recent selfie that would be hard to forge or impossible to preprepare due to the front page of a recent newspaper) it can help them come to an easier conclusion.

Unfortunately, many fradusters have done their homework. And I guess that is why in ceartin situations, even though it may seem a bit absurd, if you can't deal with a client face to face after something has raised an alarm, then in order to confidently protect your business extra measures sometimes have to be taken.
Fair enough, but when I am applying for a payday loan I don't need to submit a picture of myself holding my passport with todays newspaper.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
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Location
the bus shelter, opposite GCHQ Benhall
Fair enough, but when I am applying for a payday loan I don't need to submit a picture of myself holding my passport with todays newspaper.
Well, think yourself lucky you're not doing a Casumo SoW as they ask you for a selfie holding tomorrow's newspaper....
 

Scott1baird

Senior Member
MM
Joined
Oct 16, 2018
Location
Isle of Bute Scotland
Well, think yourself lucky you're not doing a Casumo SoW as they ask you for a selfie holding tomorrow's newspaper....
My point was really can't they just do a proper hard credit check? To confirm who you are, I must have about literally 50 soft checks on my file right now. All from casinos.
 

Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Not sure how hard credit check is completed in UK, but main aim for these is try to be bit more sure that same person is using account whos details are in it. When you complete e-verification, it just tells you that this person exist but not that it could be me who is actually using account somebody else details. Of course these kind of selfie things can be completed often in these cases where people anyhow know each others, but putting many small things together can give you bit more confidence that there's no any naughty impersonating going on because somebody just want only to use SUB:s when ever playing slots and make odds much more favorable to win something (when you only touch your bonus after real balance is gone it just sometimes saves you when you manage to complete wagering).

If you without reason fit to same profile than some fraudster gang, then you might be asked some extra steps in verification.
 

SuperSeven

Newbie member
Joined
Sep 27, 2020
Location
London
I'd say that's a bit different though m8. If the customer had walked into Marks office with the relevant documents, like some banks require when you take a loan, they can then further confirm he is indeed who he says he is by looking at his pretty face and matching all the documents requested. Giving them more confidence no fraudulent activity is taking place.

Obviously they cannot do it like your bank example in a situation like this, since 32Red don't have offices in every town.
So without using Skype or something like that, then if there is suspicion that arouses concerns similar to that of activity they're currently noticing from some other players who they may already have proof on are acting fraudulently, then by requesting the player provide further proof they are who they say they are, proof that hasn't been pre-prepared by some syndicate group/or fraudsters or something (as in the reqested example, a recent selfie that would be hard to forge or impossible to preprepare due to the front page of a recent newspaper) it can help them come to an easier conclusion.

Unfortunately, many fradusters have done their homework. And I guess that is why in ceartin situations, even though it may seem a bit absurd, if you can't deal with a client face to face after something has raised an alarm, then in order to confidently protect your business extra measures sometimes have to be taken.
If the UK government had just asked the same questions that the casino did when companies applied for Bounce Back Loans then we would all be in a much better place right now....
 

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