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African Palace Casino breaks payment agreement again

Discussion in 'Casino Complaints - Non-Bonus Issues' started by sdaddy, Sep 19, 2006.

    Sep 19, 2006
  1. sdaddy

    sdaddy Meister Member

    Occupation:
    Retired
    Location:
    Arizona
    MODERATOR NOTE: THIS THREAD IS FROM 2004 AND HAS BEEN BUMPED. AFRICAN PLACAE IS UNDER NEW OWNERSHIP AS OF 2013

    For those not familiar with my long running payment dispute with African Palace Casino, please refer to these key posts:

    Casino Cautions #1
    Casino Cautions #2
    settlement reached

    To briefly summarize, I had originally withdrawn over $41K back in Sep. 2004. After about a year and a half of delays and broken promises, I had only received $12K of a promised settlement amount. Then I took this dispute public, and in April this year a new settlement was reached, this time in writing. With that, I had hoped this matter would have finally been resolved. I was to receive monthly installments concluding in October.

    For a while these payments were indeed carried out. However, I regret to report that not even a written assurance from the casino management could prevent them from once again not following through on their promises. As of this month the payments have unexpectedly stopped, and management refuses to even respond to my inquiries about it. From that I can only infer that they intend to renege on this latest deal.

    Shame on you, African Palace. I can only hope this latest outrage gets the negative publicity it deserves.
     
    Last edited by a moderator: Sep 19, 2013
    1 person likes this.
  2. Sep 19, 2006
  3. hbears341

    hbears341 Experienced Member

    Occupation:
    I QUIT
    Location:
    Somewhere
    This is BS. I'll be sure to spread the word about not playing at this casino.

    Hope you get your money!
     
  4. Sep 19, 2006
  5. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Agreed.

    I've always been an optimist, but even I'm starting to understand that Playtech are prepared to licence to anyone who pays their fee and are happy to turn a blind eye to fraudulent operating.

    More fodder for the DoJ :mad:
     
  6. Sep 20, 2006
  7. sdaddy

    sdaddy Meister Member

    Occupation:
    Retired
    Location:
    Arizona
    I should have included in the original post that I am still owed approximately $6400 under the terms of the payment agreement.
     
  8. Sep 21, 2006
  9. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    A Friggin' Palace has probably drafted a new settlement plan which pays you $200 per week for the next 32 weeks. Is their cashflow really that tight?
     
  10. Sep 22, 2006
  11. sdaddy

    sdaddy Meister Member

    Occupation:
    Retired
    Location:
    Arizona
    For the record, I have alerted the casino management to this thread. They or their representative have an open invitation to come here and refute what I have said.

    How about it, African Palace?
     
  12. Sep 27, 2006
  13. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    I have a gambling bud with the exact same issue, I'm gonna have him register here and PAB too. Apparently they told him he wasn't supposed to talk to anyone else about the payment arrangement, and then they promptly broke it anyway.
     
  14. Sep 27, 2006
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    This is alarming since the operator told me several weeks ago that they haven't had a complaint in months. I need to know these things since they've requested to be removed from the rogue/not recommended section.

    I've emailed the operator to find out what's up.
     
    2 people like this.
  16. Sep 28, 2006
  17. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    It's being looked into -- you should be back on track. Please let us know how it goes.
     
  18. Sep 28, 2006
  19. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    Thank you, CM.

    I had my friend register here. He PM'd the rep here his details and hasn't gotten a response. He did get a partial payment today, but I'm going to have him PM you the email he got that he forwarded to me where they basically tell him if he wants to get paid he has to accept partial payments (over an amount that is less than $1500) every week for four weeks and that if he told anyone about the arrangement they made that it would cancel his agreement. It's already been a month since he requested his cashout if I recall correctly and his first payment was yesterday or today.
     
  20. Sep 28, 2006
  21. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Brother, this really does strongly suggest that this outfit has a cash crisis when they cannot afford to meet even the simplest low payment schedules that they have agreed to.

    These two casinos have been the source of player complaints for years - even before they signed up with Playtech - and I am surprised that they remain in business at all.
     
  22. Sep 28, 2006
  23. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    He'll need to PAB since I believe the rep is no longer working there. I have direct contact with the operator, so I can expedite it over management. I'll have to re-check the rep's account to see if he's active.
     
  24. Sep 28, 2006
  25. sdaddy

    sdaddy Meister Member

    Occupation:
    Retired
    Location:
    Arizona
    Dispute now resolved

    I'm pleased to report that Bryan helped to re-establish contact between myself and the casino management and that I just received the overdue payment. In fact the October installment was paid as well, so that now satisfactorily concludes my payment agreement with African Palace.

    Thanks a lot, Bryan, for all your help in this case.
     
  26. Sep 29, 2006
  27. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    If Bryan's involvement is needed after an agreement on payment was reached and then breached, how on earth would anyone have any faith on this casino's integrity. Avoid,avoid and avoid.
     
    2 people like this.
  28. Sep 29, 2006
  29. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    Thanks again, CM. I walked my friend through doing a PAB over here, he was kinda reluctant due to the email they sent him saying he had to keep the arrangement in the strictest of confidence, but I assured him that it's pretty unlikely the casino will do something negative as a result of you contacting them regarding it.
     
  30. Sep 14, 2013
  31. narapolo

    narapolo Newbie member PABnononaccred

    Occupation:
    work
    Location:
    finland
    They paid me. Took over one month though.
     
  32. Sep 14, 2013
  33. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Did you HAVE to bump a 7-year old thread to tell us that?

    KK
     
    3 people like this.
  34. Sep 14, 2013
  35. SirWegs

    SirWegs Experienced Member

    Occupation:
    Student
    Location:
    Stockholm
    Only reason why they don't pay is because they probably are bust! :eek:
     
  36. Sep 15, 2013
  37. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Yes, I think they did go bust some years ago.
    But the brand name was bought out at the end of 2012, and relaunched by the new owners in August this year.
    The new owners also operate Grand Reef Casino, which has proved very popular with visitors to my website.

    KK
     
  38. Sep 19, 2013
  39. mattsgame

    mattsgame Ueber Meister CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    This is true, but I am not sure why they would be so popular TBH.
     

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