I'm trying to push a guy (probably an affpower shill) from AGD to come here to talk with Bryan. He is extremely evasive
He told that who claimed a contact with NetEnt is a liar
Personally, I think he is tasting the ground...
That is such bullshit. They knew what they were doing. They were running their own servers - the Internet does not lie when it comes to this. The evidence is in the screenshots that show which domains were being used.I can confirm directly from NetEnt that the games that the GameTech group were running were NOT genuine. However, NetEnt have been in contact with GameTech who removed the games immediately, assured NetEnt that they believed the games they were running to be genuine, and are now in the process of implementing genuine NetEnt games.
Any claims that GameTech never ran counterfeit games are inaccurate.
That is such bullshit. They knew what they were doing. They were running their own servers - the Internet does not lie when it comes to this. The evidence is in the screenshots that show which domains were being used.
I completely agree. I've had several operators who have been running counterfeit games make this claim and I believe NONE of them. I've even had US facing operators make this claim when they've been running counterfeit Playtech/Microgaming games - do they honestly expect me to believe that they really thought that these huge companies would make their clip joint operation their first re-entry point to the US market? That's right Playtech just decided to give them a huge competitive advantage because they come over as such nice people.
In my opinion there's little doubt that GameTech knew. However, even if they didn't, they've gone on to deny that they ever ran counterfeit games - that's a direct lie. So now we're talking about fundamental dishonesty to top everything else off. It's a nice cherry on the top.
I had reason to contact a few people at NetEnt regarding verification of games at another group and asked about this issue at the same time (the other group are clean and as such I won't be naming them).
I can confirm directly from NetEnt that the games that the GameTech group were running were NOT genuine. However, NetEnt have been in contact with GameTech who removed the games immediately, assured NetEnt that they believed the games they were running to be genuine, and are now in the process of implementing genuine NetEnt games.
Any claims that GameTech never ran counterfeit games are inaccurate.
TP
Shame on NetEnt, should have blacklisted them instead.
If they DO get genuine NetEnt games, this will be what enables them to succeed in covering up this incident because they will be able to trot out proof of their "current" agreement with NetEnt and say it proves the games were genuine all along. Coupled with the refusal of NetEnt to go public with the former pirate games in a way which aggrieved players could use to seek redress from their end via their banks, not only will the cover up succeed, but they won't even face a serious risk of punishment in the form of action being taken by players who were duped into playing the fake games.
If it wasn't for a written statement I have from NE saying the original versions of the games were counterfeit. They made no bones about that and no request for any degree of privacy on the discussion. Essentially I don't think NE are looking to help hide anything. Their primary concern is shutting down these counterfeits, which they're having a hard time doing as it's a game of whack-a-mole, and if they can get a new customer out of it all the better. They can't prove that GameTech knew the games were counterfeit so they're not going to say that, but I'd be very surprised if they didn't have their suspicions.
If GameTech are found to claim that they never ran counterfeit games in any public fashion, all that needs to happen is for someone to contact me and I'll release the email confirming that to be not true.
TP
There is a UK player trying to get their money back via their bank who has taken it all the way to the ombudsman, however it has stalled because he cannot demonstrate that the games he played were not the genuine article, and he can't get any help from NetEnt. It seems that the banks and the ombudsman may think that this is just another player who lost fair and square on legit games trying to pull a fast one on the casino. He was only taking this route because of the revelation here about the games, and it seemed one way to punish the casino because Curacao don't seem interested in taking any action over this, and if this operator gets hurt over the issue, it might deter some of the others who are ripping off casino games.
This is apart from the fact that this casino was offering games to UK players without a licence.
If you have a way to contact the player ask them to contact me at webmaster@thepogg.com and I'll do what I can to assist them.
I reported this to the UKGC at the beginning of May on the back of an unrelated complaint from a UK player
Indeed. This is one of those areas which requires a 'professional witness' and statement. Similar to people who legitimately emptied AWP's and were arrested and sometimes even charged because Police or the CPS simply had no evidence that this was normal or legal and their stash of pound coins was considered 'incriminating evidence' along with the accusation from a pub landlord who knew as much about AWP's as I do about Chinese art.
This meant the falsely accused would need professional testimony from player(s) who could substantiate the coins were gained legitimately.
Similarly, the banks/card companies will definitely need a knowledgeable and credible witness to substantiate the section75 claim. This should be fairly easy evidence to obtain and present BUT with potential for hundreds more similar claims and a threat to their significant gambling-based income, rest assured the banks/card companies will not make it easy as a whole Pandora's box could be opened for them.
I can also confirm from Netent that this rogue casino is now hosting legitimate games. Since the Casino has admitted and has been proven to have had pirated games, they need to be fully audited by their licensor (lol)and all game play needs to be refunded to players.
Anything less is criminal fraud. Plain and simple.
I can also confirm from Netent that this rogue casino is now hosting legitimate games. Since the Casino has admitted and has been proven to have had pirated games, they need to be fully audited by their licensor (lol)and all game play needs to be refunded to players.
Anything less is criminal fraud. Plain and simple.
Sorry not be on here for a while been on vacation
If you recall my story i played on Atlantic club casino during Hackgate (yes my new name for it)
During my time some 12 weeks, i had some misfortunes.
My game of jack hammer whilst in a feature session totaling 3,000 winnings with 177 spins left mysteriously crashed or forced off by the operator.
which went on to a compensation package consisting of 10 x300 to make up the bad experience i had.
Which led to more calamity. I then found out that i was playing fake games by reading Casiomeister forum by chance.
Since then I complained to Governing body of Curacao, My credit card and direct debit visa suppliers this has then went on to the ombudsman.
I last left you with a reply i got from Game-tech compliance team basically trying hard to cover up the use of counterfeit games and dismiss my claims.
I then had some awesome Help From Pogg editor (thanks again to this forum and excellent communications)
providing help and most importantly proof that they cheated.I passed this information on .
The reply was
Dear blank
You may rest assured that I carefully read your responses to Atlantic Casino’s claims. Ultimately, the facts in this matter are clear. You did not actually win EU 3000 nor did the casino take it away. You were effected by a malfunction that was beyond the Casino’s control, and any winnings resulting from that malfunction are invalid. Before and after the malfunction, you had the same balance in your account. In addition, the Casino staff presented the 300x10 bonus package properly, so that you knew or should have known that its total possible withdrawal value could not be more than 1000 Euro. This was explained in your chat before you accepted the bonus program. Like any bonus, the ones you received are governed by the Bonus Terms and Conditions.
As for the matter of the games' authenticity, all the relevant documentation has been turned over. The casino has always acted in good faith and that it continues to serve gamers with the complete cooperation and authorization of Netent.
We consider this matter closed.
Compliance Officer
Game Tech Group N.V -
Reg. nr. 135144
Dr. M.J. Hugenholtzweg Z/N
UTS
Gebouw
Curacao
This is the funny thing about this the governing body of Curacao have never once responded or acknowledged the emails allowing these thief's to get away Scot free.
Even after a real damming reply from the Pogg editor to them they still have not replied.
Probably a lost cause now i think its real poor of the governing body not mediate the matter .
Anyone got any idea on how to light a firework underneath there asses. Maybe invite several Casino journalists to witness the email thread might be a idea.
on another note still having problems with my visa direct debit complaint regarding refunding my money back from these thief's.
They say thee is not a section that covers this therefore they cannot charge back.Maybe i should just lie and say they took my money without my knowledge but i would be as bad as them.
again any help would be appreciated.
Sorry not be on here for a while been on vacation
If you recall my story i played on Atlantic club casino during Hackgate (yes my new name for it)
During my time some 12 weeks, i had some misfortunes.
My game of jack hammer whilst in a feature session totaling 3,000 winnings with 177 spins left mysteriously crashed or forced off by the operator.
which went on to a compensation package consisting of 10 x300 to make up the bad experience i had.
Which led to more calamity. I then found out that i was playing fake games by reading Casiomeister forum by chance.
Since then I complained to Governing body of Curacao, My credit card and direct debit visa suppliers this has then went on to the ombudsman.
I last left you with a reply i got from Game-tech compliance team basically trying hard to cover up the use of counterfeit games and dismiss my claims.
I then had some awesome Help From Pogg editor (thanks again to this forum and excellent communications)
providing help and most importantly proof that they cheated.I passed this information on .
The reply was
Dear blank
You may rest assured that I carefully read your responses to Atlantic Casino’s claims. Ultimately, the facts in this matter are clear. You did not actually win EU 3000 nor did the casino take it away. You were effected by a malfunction that was beyond the Casino’s control, and any winnings resulting from that malfunction are invalid. Before and after the malfunction, you had the same balance in your account. In addition, the Casino staff presented the 300x10 bonus package properly, so that you knew or should have known that its total possible withdrawal value could not be more than 1000 Euro. This was explained in your chat before you accepted the bonus program. Like any bonus, the ones you received are governed by the Bonus Terms and Conditions.
As for the matter of the games' authenticity, all the relevant documentation has been turned over. The casino has always acted in good faith and that it continues to serve gamers with the complete cooperation and authorization of Netent.
We consider this matter closed.
Compliance Officer
Game Tech Group N.V -
Reg. nr. 135144
Dr. M.J. Hugenholtzweg Z/N
UTS
Gebouw
Curacao
This is the funny thing about this the governing body of Curacao have never once responded or acknowledged the emails allowing these thief's to get away Scot free.
Even after a real damming reply from the Pogg editor to them they still have not replied.
Probably a lost cause now i think its real poor of the governing body not mediate the matter .
Anyone got any idea on how to light a firework underneath there asses. Maybe invite several Casino journalists to witness the email thread might be a idea.
on another note still having problems with my visa direct debit complaint regarding refunding my money back from these thief's.
They say thee is not a section that covers this therefore they cannot charge back.Maybe i should just lie and say they took my money without my knowledge but i would be as bad as them.
again any help would be appreciated.
1)
This reply from Curacao is really about reinforcing the cover up, it is worded carefully to avoid mentioning the fake games, and this gives the impression that the games have always been genuine by the use of the word "continues" to imply that the current state of the NetEnt games (genuine) is a continuation of the past state (which as we now know was fake).
ThePOGG said:"Hi [EDIT],
While I can't comment on the specifics of the bonus package offered as I don't have the information necessary to draw a conclusion, suggesting that there was no problem with the NetEnt games being offered by GameTech is dishonest and misleading.
That GameTech were offering counterfeit NetEnt games has been established beyond doubt and confirmed by NetEntertainment. That you are now running genuine NetEnt games is irrelevant to the conversation as those games were not in place at the time that this issue occurred.
The continued insistence that GameTech acted in "good faith" is obviously intended to imply that they were not aware of counterfeit nature of the games they were provided. While I have significant doubts that a company of GameTech's size and significance within the gaming industry would have engaged a contract with a supplier without verifying the authenticity of the product being purchased, even if GameTech genuinely were not aware that they were supplying counterfeit games that doesn't make this any less of a failure on their part. The only difference is between wilful dishonesty and negligence. If GameTech were not aware of the non-genuine nature of the games they were supplying, then they had fundamentally failed to carry out their due diligence and are now burdening players with the responsibility for this failure. That several employees of the GameTech group have flat out lied regarding this issue, suggesting that they only every ran genuine games and "Everything you've been reading is bull. There are people out there trying to ruin our reputation.", also doesn't lend any credence to the honesty of the claims that GameTech acted in "good faith"
Furthermore, trying to explain these counterfeit games away as a "bug" or "malfunction" stretches the definition of either term beyond breaking point. Suggesting that offering counterfeit games is a malfunction or technical error is disingenuous. When the hand break cable on my car snaps and my car roles into a lake, that's a technical malfunction. The cable shouldn't have snapped. When the manufacturer fails to include a hand break cable in my car, that's negligence.
The fundamental facts in this issue are that the GameTech group offered unlicensed and untested games to their players, games that violated intellectual properties licenses and wilfully mislead players into believing that they were playing with a reputable provider. This came about as a result of either criminal intent or a complete failure to carry out the requisite due diligence by both GameTech and their licencor. Regardless of which of these alternatives allowed these games to be offered to players, the responsibility for this failure absolutely lies with GameTech and that players have been mis-sold a product goes without question.
Regards,
Duncan G (Manager and ADR Official for ThePOGG.com)"
Issue a country court summons online if they continue to do so. Your are protected against purchasing fake goods or not being supplied with virtual or real goods you purchased. If the POGG is assisting you get a statement of fact and carry on trying. Should they not comply supply the evidence on a CC summons.
What makes things worse is netent is now offering games to somebody who ripped them off, I wonder how much back pay they got from that? Also now they have REAL games they will use this as a mask to cover up any wrong doings,
Netent now should take the half blame also and refund any player that was cought out in this web of deceit,
It boggles my mind how theses big providers are letting criminals use there software, Talk about greedy, Having a shoot on the fruits should be enjoyable but its far from that now days,
It makes me think how much of our money is going into the hands of criminals