Rogue Announcement Affpower Casinos - ripped off NetEnt Games

[Cassaon-casino]

S**t like this winds me up! It is bad enough to lose when you are playing a fair game, but losing and then get to know you never had a chance in the first place...

I wish you the best of luck and I really hope you get your money back.

The sad part is Affpower has been in operation for many years now and nothing seems to happen to them. Aside from the blacklisting here at CM and other reputable sites they just keep on doing what they do best: shafting players.

 

[vinylweatherman]

The sad part is Affpower has been in operation for many years now and nothing seems to happen to them. Aside from the blacklisting here at CM and other reputable sites they just keep on doing what they do best: shafting players.

They get away with this because Curacao, their regulator, is prepared to look the other way.

It seems that them removing the games is good enough for Curacao, and maybe it needs NetEnt to step up and say it's not good enough, and to pursue Curacao and Affpower for damages. Arguably, NetEnt have a case for defamation due to the fault ridden nature of the pirate games, and the fact that the casino repeatedly blamed NetEnt for all the crashes, lost balances, gaffed feature rounds, etc - even going so far as to create a fantasy story of them having engaged directly with NetEnt to investigate and resolve the problems, which they told to players. This could create the impression that NetEnt games are prone to such problems.

It's a shame the NetEnt delivery system doesn't allow them to pull the plug from their end. If it did, they could blacklist Curacao, and say that NetEnt games would no longer be available to casinos who operate under the Curacao license. Of course, other game providers could decide to take a similar step on the grounds that Curacao will not protect their Intellectual property rights by acting against licensees who violate them.

Such a measure might cause the Curacao authorities to take this kind of issue more seriously, else they will lose licensees and income to another jurisdiction.

 

[Biti]

Curacao is a joke gaming authority. They do not even have a working Gambling Commission. Just some master license holders that are just there to earn money, not to do Gamling Commission-work. They will not do anything. Their business model is collecting money from dodgy gambling websites. The day they will take things a bit more serious, they will lose income.

I guess also the gambling world itself should take more action against scumbags that are putting the industry in a dark light. Why gaming providers do deliver them games? Why Income Access is still working with them? Why are they allowed at conferences?

 

[dicky wink]

It seems there is current trend to pirate and rip off these games ....
I notice this week on ebay in the UK there are sellers touting Land based casino terminals with what apears to run pirate Novomatic slots and other games on them
These are being sold rented to anyone even without a land casino licence



the Ebay Ad for ..... "Fruit Machine - MultiGame touch screen casino slot machine"

Over 40 High Def Casino games. Crystal clear graphics and sounds. Popular games including video slots, video pokers, roulette, blackjack, baccarat, keno
Progressive Mystery Bonuses, that can be linked on multiple machines and adjust the pay levels
Touch screen (We have unlimited stock with different cabinets/sizes)
Accepts all notes and coins - default is in £ (British pounds) can be programmed to Euros
Internet connection required to operate Maintenance charge £50.00 per month
*** NOTE! The listing price is the 1st month maintenance fee! The machine is provided for free and has to be returned when you no longer wish to use it.
it cant be legit if you can adjust the pay levels
The Gaming companies need to step up ( although im sure they are doing that behind the scenes ) these people cant be allowed to rip the punters off

all the best .... Dicky

 

[dunover]

It seems there is current trend to pirate and rip off these games ....
I notice this week on ebay in the UK there are sellers touting Land based casino terminals with what apears to run pirate Novomatic slots and other games on them
These are being sold rented to anyone even without a land casino licence


the Ebay Ad for ..... "Fruit Machine - MultiGame touch screen casino slot machine"

Over 40 High Def Casino games. Crystal clear graphics and sounds. Popular games including video slots, video pokers, roulette, blackjack, baccarat, keno
Progressive Mystery Bonuses, that can be linked on multiple machines and
Touch screen (We have unlimited stock with different cabinets/sizes)
Accepts all notes and coins - default is in £ (British pounds) can be programmed to Euros
Internet connection required to operate Maintenance charge £50.00 per month
*** NOTE! The listing price is the 1st month maintenance fee! The machine is provided for free and has to be returned when you no longer wish to use it.
it cant be legit if you can adjust the pay levels
The Gaming companies need to step up ( although im sure they are doing that behind the scenes ) these people cant be allowed to rip the punters off

all the best .... Dicky

Probably OK. There's little money to be made by making a cabinet with dodgy games, i.e 600 quid a year. If they're bent they're better-off going to Israel to become real online criminals.
The cabinet manufacturer would already be paying a licensing fee to Novo anyway which would be less than an online one.

The RTP math models CAN be legitimately changed!! If you see say Cleopatra in UK casinos they don't pay 2x stake for 2 scatters, reducing RTP to 92%. Novo are no different. They offer a choice of math models.

 

[vinylweatherman]

It seems there is current trend to pirate and rip off these games ....
I notice this week on ebay in the UK there are sellers touting Land based casino terminals with what apears to run pirate Novomatic slots and other games on them
These are being sold rented to anyone even without a land casino licence

View attachment 67984

the Ebay Ad for ..... "Fruit Machine - MultiGame touch screen casino slot machine"

Over 40 High Def Casino games. Crystal clear graphics and sounds. Popular games including video slots, video pokers, roulette, blackjack, baccarat, keno
Progressive Mystery Bonuses, that can be linked on multiple machines and adjust the pay levels
Touch screen (We have unlimited stock with different cabinets/sizes)
Accepts all notes and coins - default is in £ (British pounds) can be programmed to Euros
Internet connection required to operate Maintenance charge £50.00 per month
*** NOTE! The listing price is the 1st month maintenance fee! The machine is provided for free and has to be returned when you no longer wish to use it.
it cant be legit if you can adjust the pay levels
The Gaming companies need to step up ( although im sure they are doing that behind the scenes ) these people cant be allowed to rip the punters off

all the best .... Dicky

Bit of a grey area. It's the responsibility of the buyer to make sure they are complying with the law if they make the game available to the public, and this looks like this is intended to be hired in somewhere like a pub. However, the landlord of the pub will still require a license from the UKGC for a "fruit machine", and the maximum jackpot would be £500, but they will probably find no one will want to play it.

Payouts can be legally set by the operator, a throwback to the old era of fruit machines, which were compensated games which guaranteed a set return to the operator (unless an emptier existed). If anything, the situation is even worse now, the old 70% RTP floor no longer exists, but machines now have to display the actual RTP to the player, which tends to discourage reputable operators from being too tight. £500 jackpot videoslot terminals tend to be set at between 88% and 92%, much better than the 70% to 78% range on fruit machines.

eBay used to have a policy prohibiting the sale of gambling devices that had not been set to "free play", but could be sited and used for profit by the buyer. It seems they have relaxed this policy in the pursuit of listing fees, as this is clearly a machine designed to be sited and made available to the general public, not used as a household toy for grownups.

 

[dicky wink]

Hi Guys and thanks for the replies ...
yes you are very much correct ... but these games come with Novo ... roulette poker and other games .... im fairly certain that Novo only licence their own terminals to be used in casino operations .... and would not include other games providers on there

The Ambassador terminal i think is of Ainsworth manufacture as well

Also the Mystery jackpot of 800+ puts it outside the Cat C (100) and B3 (£500) games .... this is more in the realm of Cat B1 which is very tightly controlled and for use only in Regional casinos

the fact that it needs an internet connection is a bit suss also Novomatic would charge a lot more than £50 a month for use of their terminals ....

It looks very Dodgy .... but hey thats the dodgy world we live in

all the best ... Dicky

 

[spintee]

Ebay still has a rule that if you havnt got a licence than you cannot sell it with the coin mech, Simple way around that one,

I sold a few in the past,

I do not know if its been mentioned with theses dodgy sites, Has any one ever thought if there doing that with games than what are they doing with our info?

 

[vinylweatherman]

Ebay still has a rule that if you havnt got a licence than you cannot sell it with the coin mech, Simple way around that one,

I sold a few in the past,

I do not know if its been mentioned with theses dodgy sites, Has any one ever thought if there doing that with games than what are they doing with our info?

Ineffective rule, you just sell the coin mech separately. Under current UKGC rules, you also need a permit to sell such machines, although it's OK for just one party, seller or buyer, to have the relevant permit, so home users can sell a machine to a distributer, or can buy one this way. Strictly, you can't sell to each other, but I doubt there is much enforcement of this where it's clear that the machines are for home use as adult toys.

Of course, with eBay you can never be sure what you are getting. It may be that the games provider will not supply the monthly service without first seeing the buyers permit and licence to operate, or even that this line is purely intended to make the terminal appear legit. Home users will not know the usual monthly fee, but I doubt a home user would bother to buy a £50 per month update service either, they would be happy with their toy as it is, even if the games are outdated.

 

[Tirilej]

I thought a link to this new thread is a good idea so Madame Chance can be listed in the first post and rogued too.

https://www.casinomeister.com/forums/threads/madamechance.73845/?t=73845

 

[lomakin]

So what happened then! I don`t find this information in Internet in this time.

 

[Keith Addy]

a mixed bag of a update for you regarding my claim against atlantic casino club and my credit card provider.
But again i need help from you guys again.

2 talking points for today.

Affpowers atlantic casino club and euromoon have netent games? well no
First off

You do not have permission to view link Log in or register now.

are advertising Netent games again until you log in they are not available.

You do not have permission to view link Log in or register now.

to view.
I wonder what are they up to.

second talking point
my claim has been refused by my credit card supplier and now is in the hands of the Ombudsman.
hes basically telling me i can only get a case of misrepresentation if they have in atlantic casino terms and conditions broken the contract.
which allows them basically to get away with pirated games and not abiding to UK gambling commission.
trying hard to look through these terms and conditions for anything but struggling.
So its not looking good.

any help would be grateful.

 

[MiltonW]

Affpowers atlantic casino club and euromoon have netent games? well no
First off

You do not have permission to view link Log in or register now.

are advertising Netent games again until you log in they are not available..

I still get NetEnt. Using 'sts-static.casinomodule.com'. Which I guess is not a NetEnt server.

I would suggest getting a Dutch lawyer. Curacao is still 'Dutch'. They're getting a lot of aid from the Netherlands...

 

[Tirilej]

Netent games are back at the casino, and they claim they always came directly from Netent.
They just had an update

Maybe you should update Netent too then Bryan.

 

[vinylweatherman]

a mixed bag of a update for you regarding my claim against atlantic casino club and my credit card provider.
But again i need help from you guys again.

2 talking points for today.

Affpowers atlantic casino club and euromoon have netent games? well no
First off

You do not have permission to view link Log in or register now.

are advertising Netent games again until you log in they are not available.

You do not have permission to view link Log in or register now.

to view.
I wonder what are they up to.

second talking point
my claim has been refused by my credit card supplier and now is in the hands of the Ombudsman.
hes basically telling me i can only get a case of misrepresentation if they have in atlantic casino terms and conditions broken the contract.
which allows them basically to get away with pirated games and not abiding to UK gambling commission.
trying hard to look through these terms and conditions for anything but struggling.
So its not looking good.

any help would be grateful.

That's not strictly true. Misrepresentation would also apply to the supply of counterfeit goods and services where they are presented as being the genuine article. What you would need to look for is anything that is telling the customer that these games are genuine NetEnt games. It is also misrepresentation if they have ever displayed a fake UKGC license on their site when they don't have one.

If the Ombudsman rules in favour of the card company, you would either have to drop the issue or take the matter to court. This is probably something the Ombudsman has no real experience of because it's not something that happens too often in the industry. It might be akin to trying to get a refund because the hash you bought on your card over the internet turns out to be lawn clippings, and you are arguing misrepresentation.

However, if the NetEnt games are back, it could be a chance to catch them red handed misrepresenting them as genuine and gather evidence from their website that can back up your case. The card company may not want to lose this case because it has the potential to "open floodgates" because they are not going to find it easy to pull the money back from the operator now that they know they have been busted and some authorities are after them. If the Ombudsman allows a loose definition of misrepresentation to stand, it could mean that almost any money lost at a casino via a card deposit could be reclaimed by citing misrepresentation. Both the banks and the Ombudsman would want to avoid such an abuse of the system.

 

[vinylweatherman]

Busted.

They work in free play, and are clearly portrayed as being the genuine article, not copies, their own similar games, etc.

Looks like they have given the middle finger to NetEnt.

Having pirate games available for free play is no less infringing than offering them for real money play.

 

[Keith Addy]

That's not strictly true. Misrepresentation would also apply to the supply of counterfeit goods and services where they are presented as being the genuine article. What you would need to look for is anything that is telling the customer that these games are genuine NetEnt games. It is also misrepresentation if they have ever displayed a fake UKGC license on their site when they don't have one.

If the Ombudsman rules in favour of the card company, you would either have to drop the issue or take the matter to court. This is probably something the Ombudsman has no real experience of because it's not something that happens too often in the industry. It might be akin to trying to get a refund because the hash you bought on your card over the internet turns out to be lawn clippings, and you are arguing misrepresentation.

However, if the NetEnt games are back, it could be a chance to catch them red handed misrepresenting them as genuine and gather evidence from their website that can back up your case. The card company may not want to lose this case because it has the potential to "open floodgates" because they are not going to find it easy to pull the money back from the operator now that they know they have been busted and some authorities are after them. If the Ombudsman allows a loose definition of misrepresentation to stand, it could mean that almost any money lost at a casino via a card deposit could be reclaimed by citing misrepresentation. Both the banks and the Ombudsman would want to avoid such an abuse of the system.

Actually i had a discussion around the fake games but he seemed to think that we could not prove it.
He did change his tune however when said i had a screenshot netent and green bar loading up with an advisor chatting to me screenshot which he now has a copy off.
I also sent off screenie of the fake NETent Domain module.I think that's going to be based on that alone.

You're absolutely right about the Uk Gambling commission if they had a logo, which i think they did just checking loads of backed up internet caches.
I wish i could hit them with their terms and conditions, even if they broke the law i find it strange that the law that that is in place is there to protect banking institutions in the first place.

Another thing Netent why are they not releasing information about this.
I tried to call them several times they are useless if anyone has a contact i would appreciate it they could pass on/refer it to me.
I am really struggling still. Weatherman your great help please if you get anymore ideas please pass on.

 

[vinylweatherman]

Actually i had a discussion around the fake games but he seemed to think that we could not prove it.
He did change his tune however when said i had a screenshot netent and green bar loading up with an advisor chatting to me screenshot which he now has a copy off.
I also sent off screenie of the fake NETent Domain module.I think that's going to be based on that alone.

You're absolutely right about the Uk Gambling commission if they had a logo, which i think they did just checking loads of backed up internet caches.
I wish i could hit them with their terms and conditions, even if they broke the law i find it strange that the law that that is in place is there to protect banking institutions in the first place.

Another thing Netent why are they not releasing information about this.
I tried to call them several times they are useless if anyone has a contact i would appreciate it they could pass on/refer it to me.
I am really struggling still. Weatherman your great help please if you get anymore ideas please pass on.

The problem is that NetEnt are not prepared to offer a statement in support of any claim that these games are fake. This is odd, because surely they want to stamp this out, and one approach would be to hit them so hard in the pocket that they are too frightened to host fake NetEnt games ever again. In most counterfeit cases, the owner of the brand needs to submit a statement that they have examined the goods and that they are fake. Without this, many sellers of fake goods can avoid conviction, and get their stock returned because if they are good enough fakes, it's not possible to prove they are not genuine without the cooperation of the rights holder.

The game I just looked at does not look fake in the slightest. As far as I can see, there is nothing to show it is obviously a fake. In fact, it probably isn't a fake in the usual sense, it's more likely to be the genuine article, but used without permission of the rights holder. It would be similar to an MP3 of Madonna's latest hit bought from an offshore site that does not hold the license to distribute the track. The track itself though, is genuine. These casinos are using NetEnt games from a supplier that is providing them without the permission of NetEnt.

If the Ombudsman side with the bank, they are more or less saying that the casino is within it's rights to supply these NetEnt games to players, and apply terms and conditions based on this supply, which are legally enforceable.

If these are genuine but pirated copies, you probably did get a fair game out of them, but NetEnt didn't get any royalties from your play, so they are the ones who lost out.

These are the best fakes I have ever seen, not like the bleedin' obvious Microgaming ones I once spotted at Jackpots Heaven. It seems NetEnt games are easy to pirate, whereas with Microgaming the fakers have to copy and paste individual symbols, and then try to replicate unknown reel strips and game engines, which makes them much easier to spot.

 

[Keith Addy]

looking at sts-static.casinomodule.com it also looks legit that Netent are the provider. Pretty bold but disrespectful behaviour.

 

[Keith Addy]

hmm a bit of a development today i got a response from gametech support to affpower. though pretty much garbage i am sure teh comment about netent games will make you laugh.

Hello Melissa,


We are submitting this letter in reply to Keith Addy, who has lodged several complaints against our casino. He claims that he is being wrongfully denied his winnings, and that he has been dealt with deceptively. His claims involve two separate issues. The first is an alleged game malfunction, and the second is a dispute over the status of some bonus winnings.

The technical malfunction which Mr. Addy alleges took place, could only have happened between the hours of 23:34 and 00:38 on 3-4.4.16. Our records do not record any activity during that time. Mr. Addy resumed playing at 00:38 with the same balance that he had at the end of his previous session, EU 1277.59. Our records also show that 00:20, (which is a few minutes prior to his resuming his play) Mr. Addy contacted the Chat Support Team and reported that his game (Jack Hammer) had malfunctioned and that he had been automatically logged out. He claims that at the time he lost 3000 Euro due to the malfunction. After he logged back in Mr. Addy continued to play on with his remaining balance on other games.

Mr. Addy also insinuates that the Casino deliberately locked him out in order to deprive him of his winnings. He connects this to some rumors that we had “illegal versions of Netent games.” All our providers are genuine and authorized. A letter attesting to this has been provided to the Gaming Commission.
His second complaint involves a complementary bonus package that was given to him in order to “console” him for his alleged loss of the 3000 Euro. He is attempting to claim 11,000 Euro from one of the free bonuses given him in that special package.

Let us address his first complaint.
1) As far as our records shows, Mr. Addy appears to have taken a break from playing on 2-3.4. His balance when he returned to play was exactly the same as it was when he began the break. There are no records of wins or losses during the break period. The terms and conditions (Sec 18 Para 4) are clear that the records maintained by the casino are the only firm basis for making claims and requesting withdrawals.

2) The terms and conditions also state that the Casino is in no way responsible for losses caused by technical malfunctions. (See Section 26 para 3 and Sec 27 para 2 sub para I, IX and XIII) Technical malfunctions do not count, be it in business, banking, human relationships or gaming.

3) There was a malfunction, it took place during the aforementioned hour during which our system recorded no activity. This means that not only did the malfunction take away Mr. Addy’s winnings, it gave them in the first place. Such winnings are as invalid. This is explicitly stated in the Terms and Conditions (in the aforementioned sub Para IX.) By analogy, if a bank mistakenly deposits money in a person’s account, not only is the bank authorized to take it back, the account holder is expected to inform the bank of the error!

4) As regards his insinuation that the disappearance of his unaccounted for winnings is the result of illegal versions of the games, we respond that all programs can and often do malfunction. This is why such eventualities are addressed in the Terms and Conditions. If there was a malfunction there was no malice or wrongdoing in it.

5) Mr. Addy wrote in an e-mail to us that at the time he was locked out of the game due to the malfunction “I was sitting at 3000 euros winnings so far.” His meaning is unclear, but it seems to imply that he had 3000 Euro in his balance. If so, since his balance as far as we know, remained constant at 1277.59, the most that he could claim is that the malfunction deprived him of EU 1723.41 of ill-gotten winnings.

Now Let us examine his second complaint.
1) Mr. Addy was frustrated about his supposed ‘loss” of 3000 euro. The Casino staff consistently replied that what happened to him was the result of “a bug” and hence of no consequence. His account manager Lucy attempted to placate him.

2) He was given a complementary offer of 10 free bonuses of 300 euro each. The maximum win on each bonus was explicitly stated and repeated to be 100 Euro. All of this is on the chat record. The bonus package was in no way meant to compensate Mr. Addy, as we do not owe him anything
.
3) One might wonder what the point is of giving 300 Euro Bonus when the maximum win is only 100 Euro. The intent is to give Mr. Addy a significantly better chance of clearing the wager requirement. However, in the end, the highest amount he could possibly have won with this package is 1000 Euro. All this is explicitly recorded in the chat transcript.

Summary:

Our casino owes Mr. Addy nothing for the malfunction. Mr. Addy’s unfounded belief that he is owed 3000 Euro continues to cloud his ability to understand that the bonus package offered him by his account manager was in no way a compensation for that alleged loss. Rather it was a complementary program with a maximum win potential of 1000.

Sincerely,
Compliance team.

 

[Casinomeister]

...Mr. Addy also insinuates that the Casino deliberately locked him out in order to deprive him of his winnings. He connects this to some rumors that we had “illegal versions of Netent games.” All our providers are genuine and authorized. A letter attesting to this has been provided to the Gaming Commission...

Rumors? What Gaming Commission? Who wrote this email?

 

[spintee]

Hes mate wrote it, He obvious told him what to say

 

[Casinomeister]

Euromooncasinos may look legit, but if you right click the game, you can look at the source code. The game is being served from grandx.pro which is registered to some dude in Uzbekistan

Xhttps://grandx.pro/api/remote.html?accessPassword=5FC5AB1EB5A07095DCADB4FEE08260B2&operatorId=33050&username=5120810&sessionId=9450076e-6b35-43f9-913e-92e1e1c75b68&gameId=3343&language=en&language=en

What a load of unethical scumbags. Why can't they just run a casino without ripping people off?

 

[FeC]

Euromooncasinos may look legit, but if you right click the game, you can look at the source code. The game is being served from grandx.pro which is registered to some dude in Uzbekistan

Xhttps://grandx.pro/api/remote.html?accessPassword=5FC5AB1EB5A07095DCADB4FEE08260B2&operatorId=33050&username=5120810&sessionId=9450076e-6b35-43f9-913e-92e1e1c75b68&gameId=3343&language=en&language=en

What a load of unethical scumbags. Why can't they just run a casino without ripping people off?

The same dude is the registrar of 24techpro.com (a well known domain lol) and techpowerpro.com (looks like this is still in "queue" list)

 

[Keith Addy]

Rumors? What Gaming Commission? Who wrote this email?

This was a email from gametech compliance officer game tech group Melissa brown. Regarding my complaint to Curacao-egaming. They fully evaded the issue in recent emails. They are also advertising netent games again on the same day I got a response which makes me belive they have bought legit license and are attempting a cover up. I replied also quoting casiomeister in my evidence about the piracy were they more called it rumours only. I have sent then snotty reply and now on vacation.