1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Advice on Euromoon casino please

Discussion in 'Online Casinos' started by cnichas, Jun 24, 2015.

    Jun 24, 2015
  1. cnichas

    cnichas Experienced Member MM PABnoaccred

    Occupation:
    Self Employed,
    Location:
    Johannesburg
    Greetings Meister community!!
    I need some advice on Euromoon casino and I can't find any info on them on the web as of yet,
    They new and they had a 10€ no deposit bonus my girlfriend played it through and is sitting on 100€ that is withdrawable,
    Now here is the part I don't like
    They request a minimum deposit of 50€ to receive the withdrawal, that's fine but they payout only after 7 days,
    She has sent kyc docs through and they are approved,
    My question is basically this
    Has anyone had negative experience with this casino?
    And has anyone successfully withdrawn from them
    Thx all
    :)
     
  2. Jun 24, 2015
  3. barreljordy

    barreljordy Full Member PABnonaccred

    Occupation:
    Full time service desk/group reservations for Hote
    Location:
    Holland
    Hi,

    Ah another Euromoon player. I deposited there once 20€ with €1700 + wagering because of 200% bonus. Somehow i managed to withdraw €250. I v sent my KYC documents on a monday, was verified on thursday and got my money to Skrill the next wednesday. So they do pay, but it takes longer then accredited casino.

    The support is nice and fast though. Might play there again in the future :). So my experience, besides the long payout time (which is listed in the terms though) is ok.

    :thumbsup:
     
    1 person likes this.
  4. Jun 28, 2015
  5. beaker654

    beaker654 Dormant account

    Occupation:
    security
    Location:
    uk
    Euromoon

    Hi guys, I started playing on Euromoon a couple of weeks ago. Made a large amounts of deposits and came up lucky. I didn't accept any bonus. Put in withdrawal request, sent in docs and received email saying withdrawal was approved, still awaiting payment tho. The lobby manager Jeff has been very helpful. Will write a full review on my experience once I have received my withdrawal requests...hopefully not too long now!
     
    1 person likes this.
  6. Jun 28, 2015
  7. ugaboga

    ugaboga Casino Addict

    Occupation:
    Information Technology, Day Trader
    Location:
    Australia
    I've withdrawn around 1.2k without any issues. Took about a week.
     
    1 person likes this.
  8. Jun 28, 2015
  9. cnichas

    cnichas Experienced Member MM PABnoaccred

    Occupation:
    Self Employed,
    Location:
    Johannesburg
    Thx guys

    Thx guys
     
  10. Jun 28, 2015
  11. beaker654

    beaker654 Dormant account

    Occupation:
    security
    Location:
    uk
    Euromoon

    Hey ugaboga, thanks for the reply. May I ask how long the withdraw took? It has been 10 days since my request. Like I said the site seems great and Jeff from support has been very good, relies to my emails at all hours. Just hope I get my winnings soon.
     
  12. Jun 29, 2015
  13. Jay23

    Jay23 Dormant account

    Occupation:
    Education
    Location:
    NS
    Hi are you referring to Jeff Edwards, the guy from live chat?

    One thing that spooked me is that, placing bets equal to or greater than 30% of the value of the deposit currently in play is considered irregular play. So in other words, if you have $1 in your account and you bet $.50 then this is considered irregular play. Does anyone else think this policy is a bit spooky?
     
    1 person likes this.
  14. Jun 29, 2015
  15. beaker654

    beaker654 Dormant account

    Occupation:
    security
    Location:
    uk
    Euromoon

    Yeah Jeff Edwards. I have spoke to him over the phone. I have made a withdrawal request of €2300 and it has been approved. As I said I am just waiting on it being paid. Jeff emailed me this afternoon saying I should have it tomoz. I wasn't aware of that policy, and touch wood I have had no problems so far. I will update the post once I have received my withdrawal requests. Still confident that this casino will be a good one. Will let you know how I get on. Have you had problems with them?
     
    1 person likes this.
  16. Jun 29, 2015
  17. Jay23

    Jay23 Dormant account

    Occupation:
    Education
    Location:
    NS
    I never had any issues. I played here with a no deposit bonus that I got from an invite email. I used to play at one of their other sites called Cosmik casino. I played there off and on for about 6 months. They had some games that were really cool that were only available at their site like the Devil Slot which is addictive.

    I just dont like this 30% rule so I dont play their anymore.
     
    1 person likes this.
  18. Jun 29, 2015
  19. beaker654

    beaker654 Dormant account

    Occupation:
    security
    Location:
    uk
    Ah I see. Well I would prob continue playing here as long as my withdrawals are processed and paid back to me. It's always worrying playing on a new casino but I'm hopeful I will receive all my winnings and have nothing but positive reviews to write. I. Not aware of anybody that has experienced any probs as yet.
     
    1 person likes this.
  20. Jun 29, 2015
  21. Jay23

    Jay23 Dormant account

    Occupation:
    Education
    Location:
    NS
    On another note, I noticed they dont have a UK license but let you play there?
     
  22. Jun 29, 2015
  23. beaker654

    beaker654 Dormant account

    Occupation:
    security
    Location:
    uk
    Yes UK players are accepted
     
  24. Jul 2, 2015
  25. beaker654

    beaker654 Dormant account

    Occupation:
    security
    Location:
    uk
    euromoon withdrawal problems

    Hey guys is anybody having problems withdrawing money from euromoon casino? I have been waiting 2 weeks now and I'm being constantly told different stories. I really am starting to worry now. Something doesn't seem right. Any help would be good.
     
  26. Jul 3, 2015
  27. kavaman

    kavaman Senior Member PABnononaccred3 PABnononaccred3 MM

    Occupation:
    It
    Location:
    finland
    They are listed at affpower with Cosmik and Deuceclub. Even though some affpower casinos are listed under conan gaming atlantic and euromoon are listed under owned and operated by Game Tech Group N.V., of Dr. M.J. Hugenholtzweg Z/N, UTS Gebouw, Curaçao, but the strange thing is that they still have the same support people, and pretty clearly the same ownership since jeff edwards is a manager at cosmikcasino (conan casino). So some of their casinos are under malta and some under curacao....

    Anyhow to my knowledge based on reading complaints at some other sites, they do tend to pay , but it may take a while. I do hope you recieve your money. Contact This email is not visible to you. or This email is not visible to you. the later of those emails should work atleast (same guy) i think he will get you sorted and paid.
     
  28. Jul 3, 2015
  29. beaker654

    beaker654 Dormant account

    Occupation:
    security
    Location:
    uk
    Hi kavaman, I appreciate that information. I really hope so. I wouldn't mind if they said they were struggling and it would be paid next week. It's just the uncertainty and false info. I have read a lot of reviews about cosmik and being told similar stories to mine by Jeff. It's a bit worrying especially after depositing so much. I will update soon or if anybody has any contact details of senior management that would be great.
     
  30. Jul 7, 2015
  31. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom
    I currently have around EUR1200 withdrawal request going through and have received withdrawals in the past, just a bit of time to get them! My current withdrawal has been confirmed as successful and based on previous withdrawals, the payments are made up of deposits being returned and if any winnings on top, then this balance paid by bank transfer to your bank account. My last single withdrawal saw me get various credits returned over two cards used and a bank transfer receipt! Made it tricky to see if I was paid in full as Euros were converted back to GBP at different rates!

    Interesting to read that they are linked somehow to CosmikCasino? Unfortunately a casino I vowed never to use again, so may need to review my choice in using Euromoon. Also, all the time you have a withdrawal request pending you cannot make further withdrawal requests.
     
  32. Jul 7, 2015
  33. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Read some crappy reports on this casino plus they have some real tight terms. And then no UKGC license. Just asking for trouble if depositing at a casino that is not now registered with the UKGC and your from the UK. Not sure why there would be the need to either with so many decent outfits available to UK players that will never give you hassle. I checked them out and see the limits they have one monthly withdraws and some really messed up terms. Would not go near them. Red quite a few reports of slow pay/ no pay. One to defo avoid in my book.
     
  34. Jul 7, 2015
  35. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Hope you get your money as they have promised but no way would the time you have waited to get paid which must be over 12 days even go close to qualifying for a half decent review. No excuse at all to stall in this way. And if they are struggling to pay because of issues with cash flow (not saying this is the case) then that in itself is enough to ensure no one should deposit a penny at this joint. Hope though you have been paid by now!
     
    1 person likes this.
  36. Jul 7, 2015
  37. beaker654

    beaker654 Dormant account

    Occupation:
    security
    Location:
    uk
    Hey guys, just an update. The saga continues. Firstly no I still have NOT been paid my winnings. I went on to chat yesterday once again to find out what was happening and got the shock of my life, I was told by support that my withdrawals were under review as I had broken the 10 x rule in the terms. This rule states that subject to the casinos decision any withdrawal over 10 x the last deposit will be cancelled and the winnings removed. So despite the fact I have deposited nearly £2000 in a week, my last deposit was only €135 so this rule means I am only allowed to withdraw €1350 with the rest being removed. This can't be right and in my eyes is completely rogue. It means to win the jackpot in their slots you have to make a single deposit of at least €45000. Can nobody help me here? It must be illegal, surely somebody knows a rep that can sort this nonsense out. I really do feel like crying! I have literally wasted my families hard earned money. I wish people would contact this casino and the affiliate program affpower and voice their support for me! Thanks for all the help so far.
     
    1 person likes this.
  38. Jul 7, 2015
  39. beaker654

    beaker654 Dormant account

    Occupation:
    security
    Location:
    uk
    Hey Rich, just out of curiosity how long did you withdrawal take. I requested mine on the 19th sent in my docs got an email saying it was approved and still nothing. I've also had my second one pending for 10 day or so. I hope I get paid soon.
     

Share This Page