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Advice needed. Huge Run on iNetbet followed by a huge mistake

Discussion in 'Online Casinos' started by sandman748, Jun 9, 2014.

    Jun 9, 2014
  1. sandman748

    sandman748 Dormant account

    Occupation:
    tech support
    Location:
    canada
    Hello all. I am hoping someone has some experience in a situation such as mine. I went on a huge run on inetbet. I deposited $25 and hit some huge wins. Im going to upload them in the screenshots section once I figure out how to resize.

    Anyway I won $6500 of a few huge hits. Met requirements and cashed out 5k. I then played a mix of video poker and slots, and won another 7k on the green light slot.

    So anyway I've got 10k in cashouts pending and I just read the terms that say the excluded games can't be played even after the WR is met. Does this mean I'm going to lose all of my winnings? Has anyone had any experience where they accidentally played an excluded game on this bonus type? What was the result.

    I actually didnt win any money on the video poker. All of my winnings came from video slots but I feel like I mighta just lost 10k from being an idiot.

    Any advice?
     
  2. Jun 9, 2014
  3. Volcano

    Volcano Dormant account

    Occupation:
    Web Development
    Location:
    Stockholm, Sweden
    Are you sure this is inetbet? I've played on inetbet and never heard the excluded games can't be played after WR is done rule. And I spent a lot of time reading T&C of every casino I play at. This sounds like Ace revenue/Virtual casino group, they do not allow mixing funds and you must cash out before redepositing otherwise you can not play any excluded games even after the WR is done.

    Anyway, if it's actually inetbet, they have a reputation of being very nit picking and constantly finds excuses (or reasons, if you will) to not pay players. You're probably out of luck here, inetbet does not forgive out of good will, despite most other accredited casinos will.
     
  4. Jun 9, 2014
  5. sandman748

    sandman748 Dormant account

    Occupation:
    tech support
    Location:
    canada
    It was the sunday sticky bonus. Ive just read through most of them and this is the only one that has this restriction. It's understandable given that part of the balance is the "sticky part" that isnt actually my money, even after WR. It just sucks that such a simple mistake, that had no outcome on my actual winnings is going to screw me.

    Maybe I'm being preemptive here. All I can hope is that they look at this on an individual basis. Not even a month ago they accidentally overpaid me by 3k. I brought it to their attention immediately and gave the excess back. I just hope that they show the same courtesy to me when I make a mistake.
     
  6. Jun 9, 2014
  7. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    So you didn't read the terms until after you played?

    Inetbet are usually sticklers for the rules.....both ways. Still, I feel at least the initial cashout would be safe given the bonus would be deducted from it at cashout.

    I guess you just need to cross your fingers....and remember to read terms before you play in future. I just hope it doesn't end up being an expensive lesson for you.
     
    2 people like this.
  8. Jun 9, 2014
  9. sandman748

    sandman748 Dormant account

    Occupation:
    tech support
    Location:
    canada
    I had just assumed it was the same terms as all the others where any game is playable after the WR.

    That first 5k cashout had no VP play whatsoever. It was all slot play. I would totally understand if they took away the money that I played with after. But that first cashout was completely legit. If I stopped playing right then and there I would have no worries.
     
  10. Jun 9, 2014
  11. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    As far as I know, once wagering is met you can play any of their games. Furthermore, unless Inetbet has not made use of the 'excluded games' system prevalent in most RTG-powered casinos any game that does not block you is allowable before wagering is met. Strictly speaking, after meeting wagering requirements, the money is yours and you should be able to play as you like. However, should there be such draconian terms, at the very least you can cash out the amount reached before you played those 'excluded games'.
     
    1 person likes this.
  12. Jun 9, 2014
  13. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    I can't see any reason for them having that specific rule to one of their bonuses but not to others.
    If anyone see that reason then please explain it to me.

    How I love casinos that doesn't make rules that we ''accidentally'' can breake, or that have rules in different places.

    I do hope you get the first part, but I know them too and no way they let you have it all.
     
  14. Jun 10, 2014
  15. AmarrEmperor

    AmarrEmperor Dormant account

    Occupation:
    n/a
    Location:
    USA
    I hope that's true for the sake of OP
     
  16. Jun 10, 2014
  17. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    You actually don't need any advice. What you need to do is to contact either their support or their casino rep here:
    http://www.casinomeister.com/forums/member.php?u=3281

    That person will be able to give you the answer you need.

    That's not true. You've been a member here for a matter of days and come up with this? Sorry. iNetbet has always been fair when it comes to treatment of its players. In most cases when there is a big stink in the fora, it's usually based on hogwash, bullshit, or extreme exaggerations.
     
  18. Jun 10, 2014
  19. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    OK, it seems you'll be good for the first 5k, a great result for your deposit. Now if this bonus is sticky, surely it would become irrelevant AFTER your initial 5k cash-out which you made after WR was met, i.e. when does it 'die'??
    The term means that once the bonus has been wagered that any CASH gained from that bonus cannot be used on certain games, in other words it is still classed as being as a result of that bonus.

    Now 3 things could happen - they could pay you ALL the cash-outs minus any stakes/wins on the excluded games. That would be the best result and would be quite generous of them IMO.

    The second possibility is that they consider your withdrawal as a 'border' between staying within the rules and breaking them, and pay you the 5k and forfeit the remainder - a decent outcome given that many sites would action possibility 3:

    The third being that your attempted withdrawal is irrelevant and ALL play either side of the w/d is considered on that bonus or as a result of winnings from it, and give you sweet FA.

    I cannot predict the outcome and the site is a good one, but if forced to I'd opt for the second possibility as the third one is very cruel, and the first may be overly generous and encourage others to maybe make a 'mistake' but not genuinely like yours.

    Good luck with the matter, but remember the RTG sites have huge variations in their bonuses and rules on them and as such should be individually scrutinized BEFORE commencing play.
     
  20. Jun 10, 2014
  21. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    I hope so too but a site could easily argue that despite cashing out the remaining cash you left in and played further with was as a direct consequence of the bonus therefore is equally a part of it as the proportion that was cashed-out.

    We'll find out soon enough.
     
    1 person likes this.
  22. Jun 10, 2014
  23. spoton

    spoton Senior Member webmeister

    Occupation:
    Student
    Location:
    Right behind you
    How can Inetbet be accredited here if they don't use the RTG-function that locks ineligible games? Talk about trying to trap its players.
     
  24. Jun 10, 2014
  25. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    rules are rules as ive already found out with inetbet , as nifty has pointed out , the first withdrawal should be fine but the second going from my history may well be blocked or lost , although having said ive found inetbet over this year have been great, good rep here & everyone of my withdrawals has been paid in well under 12 hours . i dont play RTG very much but i do remain loyal to inetbet dispite cs being slightly off par sometimes .they pay no doubt about this :)
     
    1 person likes this.
  26. Jun 10, 2014
  27. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Well what I hope happened is that the sticky bonus was removed on the first cashout, and then the remainder would be free and clear, but I don't know if iNetBet has an automated system or how that works.

    I've got my fingers crossed that it will work out for you.
     
  28. Jun 10, 2014
  29. AmarrEmperor

    AmarrEmperor Dormant account

    Occupation:
    n/a
    Location:
    USA
    Good point, we'll know if it's really a trap or not when OP tells us whether he gets paid.

    Once again I hope for OP's sake he'll successfully get paid.

    But if not, at least we can all know for sure inetbet is out to trap us.
     
  30. Jun 10, 2014
  31. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Just because they don't have some electronic nanny to keep you from playing the wrong games or betting more than you should doesn't mean they're trying to trap anyone. I know there aren't a lot of fans of iNetBet here but IMO all this talk about 'traps' is a little unfair. iNetBet has terms like any other casino and although they may be a little stricter about terms violations than other casinos, ultimately it's up to the player to read, understand and follow those terms if they're going to use bonuses.

    The OP admitted in their first post that they didn't read the terms until AFTER they'd played.

    Anyhow I too hope the player gets paid, but it's no use speculating what iNetBet will or won't do in this case and what their motives are.
     
    7 people like this.
  32. Jun 10, 2014
  33. pobeda

    pobeda account suspended PABnononaccred

    Occupation:
    software engineer
    Location:
    San Diego, CA
    While I agree that this is not fair to speculate, maybe you can provide one reasonable motive not to use a future provided by software developers to help players avoid playing games that not allowed under given coupon?
    Seriously, what would be a good excuse or motive?
    It's not like we need to build this option, it's too expensive to get (this one would be funny)
    It's available at other RTG casinos for a while and can be implemented

    I personally was a victim of this situation a couple of times. Never argued as this was my fault. But why not help players get their winnings in full and avoid mistakes?;)
     
  34. Jun 10, 2014
  35. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I don't know, maybe it's a hassle to have to program in all the different codes all the time - iNetBet doesn't have a huge staff like some of the other RTG casinos do. Maybe it costs too much and they'd have to lower their RTP. ;) Seriously though, I don't know why they don't do it, but on the flip side, why should they even HAVE to? They include a link to the terms of each bonus on each bonus they offer - it takes 30 seconds to click the link and read the terms of that bonus.

    But I don't want to derail this thread - in this case the issue that the OP has is whether the sticky bonus was removed when the first withdrawal was made - if it was, then the OP won the second time on their own money and there wasn't any term violation and the whole thing is moot.
     
    1 person likes this.
  36. Jun 14, 2014
  37. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    A silly and pedantic rule that makes no real difference. Once the WR is cleared, it makes no difference whether the player cashes out $1000 and redeposits it again to play, or just leaves it there to play further. the only consequence is for the casino, who has to eat charges each way as the $1000 is paid out only to be deposited straight back in again. The only way any casino can make more profit with such a system is where it presents opportunities to void winnings when players don't jump through all the hoops in the correct order.

    It's rather like those cashback schemes that retailers ran that relied on there being sufficient hoops and pitfalls such that only around 40% of customers who were eligible managed to get the money back. Some failed because too many customers met the requirements, and there just wasn't enough money in the pot to pay them all. The notorious "Hoover flights fiasco" was a variant, designed with the thought that by making draconian restrictions on where and when these free flights were to, most customers wouldn't bother. It brought down the company because many customers were determined to have a free flight, even if it meant changing their holiday plans to fit in with the draconian rules, rather than accepting that the flights didn't fit in with their holiday plans and just not bother.

    Ideally, players at casinos that use these carry over restrictions should always withdraw on the dot having met WR, and then immediately redeposit to carry on playing. If all players were pedantic enough to do this, the extra processing charges would be a big issue for the casino, and it is more common to find casinos trying to convince players to move their money around LESS often by discouraging withdrawals and immediate redeposits.

    I am also wondering why this issue has not yet come to a conclusion given that iNetBet pay so fast. Surely by now the OP would know for certain what stance had been taken on this by what has or has not been paid out.
     
    2 people like this.
  38. Jun 14, 2014
  39. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    Update?

    Any update on this?
     
    1 person likes this.

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