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Baptism by Fire - success Adler Casino - stepping into the flames

Discussion in 'Online Casinos' started by Casinomeister, Mar 22, 2018.

    Mar 22, 2018
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Last edited: Mar 22, 2018
    LadyJelena and RyanABC like this.
  2. Mar 27, 2018
  3. LadyJelena

    LadyJelena CM Account Manager Staff Member CAG MM

    Occupation:
    Account Manager @ Casinomeister
    Location:
    Serbia
    Come on, come on German speaking players, any feedback on this one? :)
     
    RyanABC likes this.
  4. Apr 3, 2018
  5. SpinMeUp

    SpinMeUp New Member

    Location:
    Germany
    So am I allowed to play at a casino operated by L&L if I am self excluded from one of their other establishments?
     
  6. Apr 3, 2018
  7. RyanABC

    RyanABC Affiliate Manager for Accredited Casinos

    Occupation:
    Affiliate Manager
    Location:
    Malta
    Hi SpinMeUP,

    Once you have self excluded at one L&L Europe brand, you will be unable to play at any other.

    Many thanks,
    Ryan
     
    Casinomeister and SpinMeUp like this.
  8. Apr 3, 2018
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Self exclusion should only be used if you have a gambling problem. If you have a gambling problem, you should not be here.

    To answer your question - I would say "no".
     
  10. Apr 3, 2018
  11. SpinMeUp

    SpinMeUp New Member

    Location:
    Germany
    Unfortunately I have used self exclusion as a tool to remind me of casinos that I don't want to play at anymore. This was years ago. Now of course, I know that you should only self exclude if you have gambling issues. This however doesn't help me with those casino brands that I have self excluded from in the past. That's why I asked, thank you Meister. ;)
     
  12. Apr 3, 2018
  13. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Bummer - you misused that tool. It's going to hit you back in the ass if you aren't careful. Loads of players losing winnings because of that.
     
    lockinlove likes this.
  14. Apr 3, 2018
  15. SpinMeUp

    SpinMeUp New Member

    Location:
    Germany
    That's why I always check brand associations and license before joining a new casino..
     
  16. Apr 4, 2018
  17. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Just want to throw out some feedback to you guys about your group.

    Your reload offers are very unenticing to say the least. You constantly send me reload offers of 21% or 25% or some terrible freespins. I am getting close to unsubscribing from your mailing list because the offers are really a huge waste of time. They are the worst offers I have of any group.

    I know im not obligated to take bonuses or anything like that but just figure I would let you know my thoughts. And maybe its shared by many others.
     
    theapple likes this.
  18. Apr 22, 2018
  19. English Begbie

    English Begbie Newbie member

    Occupation:
    Trader
    Location:
    Portsmouth
    Ok, but if I cancelled an account at another L&L casino, it's ok to sign up is it? I'm happy to give L&L another chance, even though NoBonus tried my patience a bit, is that ok?
     
  20. Apr 23, 2018
  21. RyanABC

    RyanABC Affiliate Manager for Accredited Casinos

    Occupation:
    Affiliate Manager
    Location:
    Malta
    Hi Lockinlove,

    Apologies for the delayed response.

    We appreciated your feedback and we will take note of all the feedback given here when deciding on the future directions of the casinos, including our regular promotions.

    Please note that our bonus terms are quite favourable to the player at Adler, meaning that it can be relatively straight and risk free for players to turnover the bonuses given, so the lower percentage offers are there in order to protect ourselves but we still want to give something back to our players.

    Many thanks,
    Ryan
     
  22. Apr 23, 2018
  23. RyanABC

    RyanABC Affiliate Manager for Accredited Casinos

    Occupation:
    Affiliate Manager
    Location:
    Malta
    Hi English Begbie,

    Please define what you mean by cancelled? A simple account closure would mean that you can reopen the account that you closed, and you will be able to open accounts at Fun Casino, Yeti Casino & Yako Casino (over the next few months more of our brands will be added to this list)

    If you have self excluded, we you wont be able to open any accounts on any of our other brands until you have completed the time frame that you set and been through the necessary protocols involved.

    If you would like me to check, please PM me your email address and which casino the closure took place.

    Many thanks,
    Ryan
     

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