Acropolis email problem

[Lil Tex]

I made a cashout at Acropolis. They sent email asking for documents. I sent them my documents on a cashout back in September, and they acknowledged them. But I am trying to send them again anyway, but when I do I get an email failure notice. The notice says:

Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<acropolis@stanleyentertainment.com>:
208.158.11.26 does not like recipient.
Remote host said: 553 sorry, that domain isn't in my list of allowed
rcpthosts (#5.7.1)
Giving up on 208.158.11.26.

 

[haddddock]

Hi Lil Tex

Stanley's sold Acropolis to Leisure and Gaming late last year, so the stanleyentertainment domain probably isnt in use anymore.

Have a go with support@acropoliscasinos.com and let us know how it turns out.

 

[BBKPoker]

No, you actually want: cs@acropoliscasinos.com.

Yes, they are stupid for not fixing that. Their automated emails have been wrong for almost six months.

 

[Lil Tex]

Thanks, I tried the email you suggested, but when they send an email that says,

We strongly recommend sending this document as an e-mail attachment to
acropolis@stanleyentertainment.com by scanning it or photographing it
with a digital camera.

you would think they would put the right email address in there. I also sent them a PM through here but never heard back.

 

[Lil Tex]

Oops! BBKPoker, the email address you gave me bounced also.

Casinomeister, do you have a way of getting hold of them?

 

[haddddock]

Seems like they need to update their templates.

Just checked their website and a new address is up there, maybe worth a try:

support@hlp.acropoliscasinos.com

If that fails you can always call them and ask