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Casino Complaint Accredited casino giving out my information to others?

Discussion in 'Casino Spam Complaints' started by sleepyness, May 29, 2008.

    May 29, 2008
  1. sleepyness

    sleepyness Dormant account

    Occupation:
    Card Dealer
    Location:
    Canada
    Hello, I'm new to the forums, but I'm wondering if anyone else is getting the same problem as me. Before I used to get email spam all the time, which I didn't care about but now it's coming in the mail too. Latest one just received from blackjackballroom.com for an "exclusive $500 bonus".

    I've only ever entered my home address into 3 casinos.
    Intercasino
    Playboygaming Casino
    3Dice

    I don't believe it is 3dice because I just signed up with them 3 days ago.

    I have a feeling that it is Playboygaming (an accredited casino here) just because they randomly sent me an installation CD when I stopped playing there for a while.

    So I am wondering if theres anyone here that actually has a Playboygaming account and has the same problem as me? Or did they somehow get my information from another source? :confused:

    Thanks
     
  2. May 29, 2008
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    I'll fire the Playboy Casino rep a heads-ups up on this.
     
  4. May 29, 2008
  5. ClairePartnerL.

    ClairePartnerL. Dormant account

    Occupation:
    European Affiliate Manager
    Location:
    London
    Hi sleepyness,

    PlayboyGaming takes player privacy extremely seriously and we have a strict opt in policy. We do not, and have never, brought in lists, sold or shared data with any other company.

    You could have only received a CD if you opted in and if you would like to opt out simply press unsubscribe on the next newsletter you receive or email This email is not visible to you..

    PlayboyGaming is also a member of Sender Score Certified which means we operate under strict anti spam rules which are checked daily by a third party (You must register/login in order to see the link.).

    If you wish to read more on our policies please visit You must register/login in order to see the link. or email your questions direct to management at This email is not visible to you..

    Thank you PlayboyGaming Management
     
    5 people like this.
  6. May 29, 2008
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Once the information is out there, you have lost control of it.

    I have also received snail mail offers for casinos and poker, and it seems the problem might be related to casinos using rather questionable third party marketing outfits.

    They pay these outfits to market the casino, but don't control how they go about it. There marketing companies can obtain your personal details from many different sources, and even have software to make up a "guess" from a raft of incomplete sets of partial details, and if their guess is good, it looks like someone has sold your exact details.

    It is likely that the government is involved, as it makes much of our details publically available, certainly enough for a snail mail mass marketing campaign. Some casinos will join in by cross marketing between their own brands, since they do not see this as "passing your details to a third party".

    A dead giveaway (for me at least), is when they contact my WIFE, or refer to me as "Mrs", that gets them busted straight away, as I am male, and single. I have even had phonecalls for the mythical "Mrs V. Weatherman";)"

    Casino Rewards are very bad when it comes to this bulk mailing, and I am pretty sure they pass our Email addresses on to their own outsourced marketing companies in order to cross market ALL their casinos to individual players (which then tends to get their points locked anyway:confused:).
     
  8. May 30, 2008
  9. sleepyness

    sleepyness Dormant account

    Occupation:
    Card Dealer
    Location:
    Canada
    Thanks for the quick responses, I'll take your word for it since I have no other reason or evidence to believe otherwise.

    I do apologize if I have given off the wrong impression about playboygaming.
     

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