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account blocked, connect to casino

Discussion in 'Online Casinos' started by maaster, Apr 5, 2005.

    Apr 5, 2005
  1. maaster

    maaster Experienced Member webmeister

    Occupation:
    manager
    Location:
    utrecht, netherlands
    hi there,
    First post here, i registered today for the forum and after a few hours got my first problem. :(

    whats going on...
    I am a player @ connect to casino and even deposit without takin any bonus. i only have one account and 2 days ago i sent in my fax and id papers etc.
    Anyway i was on a party and the dude who gave the party showed me his computer, i spotted the connect to casino shortcut (you know gamblers) so he showed me his winnings. So i logged in on his computer under my name and showed him my balance.
    Today suddenly i can't play anymore and after contacting live-help they claim i have multiple accounts.. which is not true but the software picked up the multiple login i quess.

    The guy from live-help said the following:
    Andres: unfortunately there are only two options in this case
    Andres: you may keep one active account and request all others to be closed
    Andres: or have your deposit returned from your last zero out in maaster1 and maintain all accounts closed

    :eek:

    They didn't answered my email concerning me asking why i was banned, is there a rule or disclaimer that they can block my account this way?

    i will update this thread as i hear new things from connect-to-casino.

    Maaster
     
  2. Apr 9, 2005
  3. maaster

    maaster Experienced Member webmeister

    Occupation:
    manager
    Location:
    utrecht, netherlands
    Contacted live-help and they say that if they wanted to reopen the account i had to email in which i state that i agree to the rules and conditions..
    so lets hope... :)
     

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