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account blocked at nogabet

Discussion in 'Casino Complaints - Bonus Issues' started by tinasan, Mar 15, 2012.

    Mar 15, 2012
  1. tinasan

    tinasan Dormant account

    Occupation:
    real estate agent
    Location:
    france
    I have opened an account on nogabet about one month ago, I have made a dépot and I have won about 8500 euro winnings, I having fulfiled all conditions of the bonus.

    Ii having wanted to make a 2300-euro collection and there without any explanation my account was blocked.

    I having sent the dozens of mails, they said that had followed all this by direction and finally last Thursday they answer me that direction acknowledged that it was an error and that my account would be released in 48 h and my re-credited money but for this day I have absolutly no news...

    Can you help me ?

    ps sorry for my english writting...
     
  2. Mar 15, 2012
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  4. Mar 16, 2012
  5. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    PAB received and in progress.
     
  6. Mar 19, 2012
  7. tinasan

    tinasan Dormant account

    Occupation:
    real estate agent
    Location:
    france
    Ho so nice !

    Thank you :D
     
  8. Apr 10, 2012
  9. kavaman

    kavaman Senior Member PABnononaccred3 PABnononaccred3 MM

    Occupation:
    It
    Location:
    finland
    This group had an ABSURD rule of max bet 2% of amount deposited, so if the player used a bonus and won this much im pretty sure he broke that rule ;( unless he had any bonus involved. That has now changed when they changed to rival software though.
     
  10. Apr 17, 2012
  11. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    In the course of investigating the case it became clear that tinasan had played disallowed games as part of her bonus playthrough. Needless to say this scuttled the PAB fairly quickly.
     
    1 person likes this.

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